Extremely rude owner! Went to fix leaking tire and was asking if they have 5 minutes to fix it…read moresince it was 4:55pm, considering it's closing time I was being really nice hoping they will help. The owner came at me yelling with attitude telling me how I dare to talk to his 12 year old grandson like that and telling me that they can't help me with my car. The guy look like he is ready to fight with the wrench in his hand. The thing is I was not even talking to his grandson but the lady at the front desk, his grandson just happened to be there. Don't go here even if your car is running on 3 tires, if they guy will be in mood I believe he has the courage to use the force! Unreal!

Some of the nicest people! Was told by dealership I needed a new tire, they were able to patch it…read morein 10 minutes! They were very attentive and helpful, will always recommend.

Friendly, fast and fair. Highly recommended! A local…read morefixture for some time, I'm lucky to have this shop so close to my home.

New to PA and had to find a place for my safety and emissions inspection. I called another business…read morefirst, but they couldn't get me in for two weeks. I called McKnight Auto and they told me they were "first come, first served", but were already full that particular day. I went in early the next day and opted to drop my car off vs waiting since I had a ride and there were a few customers ahead of me. After receiving their call that my car was ready and passed all inspections, I went in to pick it up. They charged me exactly what was quoted on the phone the day before and we had a nice chat. Friendly staff and seem to run an honest and ethical business. My husband took his car there as well after the good experience I had. He was impressed as well. We'll be taking our cars to McKnight Auto going forward.

The customer service at this place is beyond anything that I would expect at an auto service shop…read more I took my vehicle here for a repair that a previous shop had done wrong twice, charged me for and was still not fixed. The first thing that Glenshaw Auto did was to have a tech get in my car and drive around the neighborhood so that I could explain the issue. This didn't give any conclusive answers, but was something I thought was a smart thing to do on their part. I left my vehicle there, and within a couple of hours, their service rep (Matt) called to ask if he could email some documents (an auto-shop emailing me?! wow). The documents he sent were schematics of my car's suspension (the problem area). He then spent the next 15 minutes walking me through exactly what was wrong with the car and exactly what the other shop had not fixed properly. I gave them the go-ahead to do the work. Upon picking up the car, Matt asked that I text him to let him know if it seems that the issue was completely fixed after my drive home. He also let me know that I'd be receiving a follow-up call from them in 2 weeks to check that everything is still in order. What?! A follow-up call from a mechanic? I've never heard of such a thing. There were also a couple of things that he said they noticed on my vehicle that were not critical and didn't need to be addressed now (nice that I felt no pressure to make those fixes on the spot). He said that he would email me a quote on those other items in the next day. There's something that I really like about being emailed and/or texted as opposed to a phone call all the time. As far as price goes, it seems right inline with previous shops. I certainly did not feel that it was excessive, and they did fix the problem that the original shop could not properly do twice. I had also asked them to check a slow leak that I had on a tire. They removed and reseated the tire and charged me....nothing for it. It's not as if they forgot to charge me, it was right there on the invoice as $0. Other observations, very clean waiting room / reception area. Very friendly staff all-around. I'd certainly recommend these guys to anyone.

Never again! I agree with some of the other reviews. They LOOK for things to run up your bill. I…read moretook my car there for an inspection and they said i needed new wiper blades. I put new blades on 2 months ago because they weren't working. I know they were fine because it rained a lot last week. My entire family used to take our cars there to try to support a local business. After they overcharged several of my family members none of us take our cars there. The former owner Sam was honest. The current owners are not

I started coming here after I moved to the area and noticed a lot of the engineers I worked with…read moretook their cars here. They're honest, kind and do good, reliable work. I appreciate the little extras like topping up fluid for no charge getting an inspection and the free muscle car calendar they gave me last time. I don't take my car anywhere else.

Emission and inspection was done within a hour. He was very honest and didn't charge an arm and a…read moreleg! Will definitely be going back for any further needs

Would not recommend…read more I've been a customer for over 10 years, but the quality has gone downhill since the ownership change. Too many problems to list, the latest being a tech leaving a large stain on my headliner during service.

Rear brake pads and rotors cost much less here than at the dealership. Very pleased prompt…read morescheduling and service.

Called for quotes on tire install, state inspection & emissions. I made note of the total price…read moregiven on the phone prior to bringing my vehicle in. Upon pickup, total price changed & my vehicle "failed" inspection for front brakes & rotors. Unfortunately for me, 3 months later I find out my brakes & rotors were within legal limits & should've passed during a routine oil change/ tire rotation. This business does not conduct themselves professionally or legally & doesn't take accountability when need be.

They are crooks. Friendly but will find anything upon inspection to charge you for. Unnecessary…read morecharges but will smile while they cheat you.

We had a rear bumper that had to be replaced on a 5-year old Hyundai. Two other shops quoted $1,500…read moreafter barely looking at it. Norm took the time to research for used bumpers in the area and found something that worked for under $800 (two pieces, including labor). It looks great and you would never know it's a replacement. I highly recommend Norm Weiss for quality work, reasonable prices, and excellent service all around.

From the owner: Complete Collision and Body Shop.Check out our reviews on Angie's List. We are found under Weiss…read moreAutomotive Services Inc, D/b/a Norm Weiss Auto Service there. Don't let your insurance company intimidate you to take "YOUR CAR" to "THEIR" shops. Let us handle your claim with new factory parts vs their substandard aftermarket parts. We have been in business since 1961 dealing with all insurance companies with the same warranties and convenience as they offer. Rental cars less than a block away! Let us handle all of your insurance claims! State & Emissions Inspections performed as well. Please note in the era of photo estimates for insurance companies. The reason for the photo estimate is not for accuracy but for getting an insurance claim started. We need to see your vehicle to give an estimate that is accurate and we will let you know upon seeing it if we feel there could be additional damage hidden. Again please stop in for us to see your vehicle to receive an estimate. I will not give a quote based on a picture or description. Thank you!