my son was keen to get his first bike, and I wanted to support a local business... so we popped…read morearound the corner to Intown Bikes. so glad we did! great service, convenient and the selection is fantastic. I got classic bike-store vibes from my days in NYC, too. my only note here is that parking is a challenge, particularly on weekends when everyone and their brother is at Piedmont Park. but all-in-all we created a great memory for my son and he even used his piggy bank to pay for some of it too. highly recommended!

Nice folks, reasonably priced and very helpful in assessing the condition of a used bike.read more

Great service! I went to get my brake pads replaced and the staff were friendly and eager to answer…read moremy questions. I'm a novice cyclist and they were supportive and welcoming. My bike is riding well and my brakes work great!

yo I got a flat at 9 am got there at 10:30 got my bike back by 12 thank you Atlanta pro bikesread more

I went in for a simple brake alignment. Paid up, cycled 5 blocks. BOOM, like a gunshot, the front…read morewheel exploded in heavy Moreland traffic. I was shaking. I thought it was an overinflate issue. The wheel locked, decimated. CARRIED my bike 5 blocks. So piss'd off. FWIW I do not blame the person who did the original realignment. It is not his fault. It's the manager for setting up a bad chain of command and her appalling gaslighting. They said "Yeah your rim was already indented, and look, it's the back rim too. When the brakes applied to that, this front wheel rim split, caved in and exploded.". That'll be $85 more, they said. New wheel, inner tube, costs. Uhm. What? The alignment of the brake pads is done when you align them TO THE RIM OF THE WHEEL. You cannot align the brakes without aligning the rim, they work together in a pair. That is the time to tell the bike-rider of the impending catastrophe. I was so angry. They didn't tell me. Or warn me or make it known. I requested a discount from the manager. I'd just had the brake adjustment. This lady nicked and dimed me. They fixed the brake alignment and must have seen my coming back for more. Jeez. Switch bait. She gaslit my Every. Single. Sentence. Blamed me for not having a service earlier, for not noticing it myself and said it wasn't their responsibility to tell me about the rim. Uhm, it's LITERALLY your responsibility. I'm not the technician. Brake pads apply to wheel rims. It's Literally. Your. Job. argued I told her I felt very unsafe and didn't trust this shop now. She argued my every sentence. She said anything she could at every turn to make herself look good. Lady. At least have the COMMON decency to agree with a sentence out of my mouth. I shouldn't have to argue over and over or defend myself when I'm telling the manager I feel unsafe. When leaving, she told me to take care of servicing and to come back for adjustments. Lady, if you think I'm ever coming back to this store, you're crazier than I already think you are. And I'll expect her to reply to this with yet more gaslighting.

Awesome, quick, friendly, knowledgeable, and got service on a Sunday. They went above a beyond…read more Thanks for recommending my Saris bike rack. Price was fair.

This place is fucking awesome, I talked to Keelan not sure on the spelling, but I'm certain he was…read morewhite and Irish and the most helpful individual I've ever met in my entire life. I went as far as to tell them the exact type of cycling shorts I wore, he told me Bert, we don't got that shit, but we got something even better. Let me hook you up with Rafa mann I can't wait to wear these spin shorts and my shoes. Here's the icing on top with the cherry on it. I said brother can you make sure that when my friend comes in to get my spin shoes we get a couple red cleats. Keelan said to me, Bert I - I'm the motherfucker that's got your motherfucking back. I'll put them shit in for you.! End of quotation as far as I'm concerned Atlanta cycling has a monopoly on my heart and I wish I rode bikes more often. Just so I could interact with the people that work at this great institution on a daily basis. As a matter of fact, I may ride a bike across America just because the service that Keelan provided me. I hope one day I can repay his kindness by buying him a beer, I'll be standing in a bar maybe I'll recognize his voice or see a trek T-shirt on him, or maybe even a Atlanta cycling shirt. I'll look at them and go wait, are you Keelan, to which hill Smile grin, That, Keelan, Gran, and say yeah, Bert? Will Laugh have a beer hi-fi get on our bikes and pedal in separate directions because that is life. A love story through commerce And yes, I just voice texted this whole thing so that's why it reads like a third grader wrote it

I've bought 16 bicycles from various Atlanta Cycles!…read more Needless to say they take very good care of me and I never have to wait too long for my upgrades or even my project ones! Simply the best company in Georgia to purchase a bike I recently had a bike that was recalled and they fixed it within 10 minutes See Bill the manager or anyone in the sales department and you will not feel neglected you'll be part of the family

Adding an exploration day after a week long conference, I headed out of downtown to explore the…read morePonce Market and the Beltline. Arriving before the shops open, I planned to walk a mile or so to a bike rental shop. Immediately after exiting the market for the beltline connector, I noticed activity at The Belt Hub. Their social media marketing states " The BELT Hub, is Atlanta's first micro-mobility hub, offering e-bike rentals, valet, repairs, and retail. The BELT Hub's mission is to make sustainable, active transportation accessible, secure, and community-centered, redefining the way Atlanta moves". A family owned business, every member of the family went out of their way to help make my experience exceptional. I inquired if there were any pedal bikes, as is my preference over e-bikes. They had a hybrid or a mountain bike available. we looked at both and decided the hybrid was more my size and style. I went for a cup of coffee while they prepped the rental. On return, five minutes for a waiver, credit card, a seat height adjustment, helmet fit, and a cable lock. Off I went for about a 3 hour ride, a total of 27 miles. I explored the trail in both directions from the market. To the left, or west, Piedmont Park and beyond. The park was a beehive of activity with sports, walkers, bicyclists, and Atlanta's Pride Festival and Parade. Back to the right, Eastside toward skatepark and Krog Market. The bike rental was a flat fee of $40 per day, e-bikes started at $25 hour. Returning the bike was easy, and they took and printed a picture as a keepsake. The matriarch even recommended a lunch spot for an after ride bite and beverage. Assessment: exceedingly friendly and responsive customer service, well maintained bicycles, convenient to the beltline. Rent here and enjoy a few hours exploration!

Inconsistent hours of operations and no one answers the phone. I have attempted to drop of bikes…read morefor repair for a week.

Liked ~ Liked ~ Liked ~ Liked ~ Liked ~ Liked ~ Liked ~…read more Great ride & Bike Tour with @BeltlineJohn E-Bike Experience was phenomenal Really Easy to Ride Disliked - Disliked - Disliked - Disliked - Disliked -Disliked There is no basket or phone holder. I think having a phone holder would've been helpful especially if I didn't have a personal guide. There wouldn't have been a way for me to read directions and ride and control the throttle. Safety wise phone holder seems like a necessity.

Had a great experience here working with Rick to buy a bike for recreation and commuting. He was…read moreknowledgeable and patient, and walked me through the whole process. One of the things I didn't realize is that what I thought I wanted turned out to not be the best fit for me. That was why it was so nice to be able to try out several bikes. I wound up buying something very different from what I initially anticipated. The selection was great, and they were able to offer practical solutions and suggestions based on my concerns, and the bike I wound up with is perfect for me. It's a big investment, so take your time looking through the bikes and trying them out. But the good news is that the service and support come with the price tag, so once you pull the trigger you'll have lots of support.