I've been in twice in the last month hoping to buy an electric drum set. The first time none of the…read morekits on the floor were playable. (No power supply, rack folded in an unusable manner, etc..) When I asked about it, the sales associate said "yeah we usually don't bother keeping the low-end kits set up." I was looking at either an Alesis Strata Prime or Roland TD516. Both are about $3500. He told me to come back another day and they should be working. I went back today (ready to buy) and the Alesis is still missing the power supply. The same sales rep said, "yeah they keep disappearing." No offer to look for one or any sort of real assistance. Overall pretty disappointing.

I went in today to purchase a new digital keyboard. I was helped by a gentleman named Jon St Pierre…read more(I think that's how you spell his name). He was very kind and very helpful. The specific keyboard I wanted was not in stock, but he ordered it for me to be delivered to my house. It's been quite some time since I've made a purchase at guitar center and the last time I was there buying a midi controller the lady helping me seemed pretty unmotivated and didn't seem to know anything about what I was looking to purchase. I'm really glad to say Jon St Pierre was very knowledgeable, very fast to help us and provide us with good customer service, and he had a great attitude. In my opinion he is a shining example of what customer service should be especially when spending hundreds of dollars on an instrument you hope will last for a long time.

Great hospitality. Doug and Phillip are wonderful and quickly helped me with my guitar issue, as…read morewell as others I didn't even know I had. My guitar sounds better than ever thanks to Phillip!

This is such a great guitar store. The store design is super cool. It's high-end yet really…read morecomfortable and approachable. Love the design of the custom pipe structure that displays guitars in the main showroom. If you're a guitar player, you've got to stop by just to see and experience the place. It's great. The staff is equally amazing. Philip recently set up my white Gretsch 12 string Falcon Rancher and WOW, it plays like a dream now. I didn't think the guitar was too bad off the shelf - but Philip was able to dial it in to where it plays like a dream now. So much better. I'm super thrilled. I chatted with Philip when picking my guitar up and learned he is a true luthier with the schooling and experience to back it up. He actually built guitars professionally for 10 years so he's not just a guy who changes strings. He's a guitar master craftsman who knows how to get the most out of a guitar.

Bill is a great guy. Resolved an issue and can't wait for my new item. Looking forward to it!read more

From the owner: We are a full-service luthier shop specializing in custom guitar builds and one on one personal…read moreservice by appointment.

These guys are the real deal! Connected in the industry! You…read morefeel like you are in a museum! Very knowledgeable. Even have a trade program and connected to a studio.

This place might sell a bunch of guitars but BE CAREFULL!!! Roger, the owner, will lie his ASS OFF…read moreto sell you anything. Then if you catch him in a lie and call him out he'll threaten to kick your ass!! This man is unstable and not trustworthy. I bought a R W Watson from him and was told it was built in the '90s. Not even close I called Bob Watson and was told it was built in 2008. I was also told by Roger it was Brazilian rosewood from an old piano that was salvaged for the sound board. AGAIN NOT TRUE! Now @ years layer I find out its Indian rosewood!! How did I find this out? I found Bob Watsons Facebook page and see my guitar with a sign in the background of what its made of!!! I will tell this story for the rest of my life. I hope you heed my warning

My child became a much better violinist under the instruction of Miss Amanda. She patiently…read moreanswered his questions. The recital was well done. I appreciated that she said she didn't have time to work with students who didn't practice. To improve your musical skills, you need to practice your instrument. A challenge of Music & Arts is rescheduling lessons.

I received my order as described, on time, for an excellent price. Highly recommended.read more

My son received guitar lessons for almost three years. The instructor was wonderful but when he was…read moreleaving the Center my son decided to stop lessons as well. We were good until the last month. We were informed we would have to pay through August. Okay. We were NOT informed that the instructor would not be staying through the whole month. The policy is no refund on payments. Not okay. So we paid for all of August but was informed today can't have money back or store credit for the last two sessions. Could have been handled better. Like telling us that initially. Five stars if this incident didn't happen. Would still recommend.

Very organized. This location is convenient but not has accessible has I would like. Friendly staff…read moreand they are very knowledgeable.