Leah and her team are top notch! Love their professionalism and experience. I highly recommend :)read more

Wow, the negative reviews here definitely don't reflect my experience…read more We started with Music and Dance suite about 2 years ago, putting our youngest (6) in group piano lessons just to try them out. After a few months we decided to move the rest of our children (4 total) already enrolled in lessons elsewhere to Music and Dance Suite. We've also since added dance for our youngest. While the dance program isn't as strong as some others, the music teachers have been wonderful to/for our kids. They've grown significantly there and have been a pleasure to work with. I especially appreciate Todd (1 guitar and 1 piano) and Jordan (1 in drums). We have experienced other teachers elsewhere, and while we've never had a bad experience/teacher, I can definitely say that these are the best for our kids at this stage in their journey. Plus, they've been able to work with us to find convenient times where we can arrange things so that we only have 2 lesson days/times for all of the kid's lessons. Ignore the bad reviews and try them out for yourself before making up your mind! (I'm not in any way related to the owners, nor was I asked to write this review. I simply couldn't believe the negative comments and felt strongly that this company deserved my honest rebuttal.)

Never in my life have I experienced a private music school with teachers as exceptionally talented,…read moreknowledgeable & personable as SoR Naperville. It's a classy, extremely high caliber music school disguised in a humble, charming building and taught by humble charming people. Additionally, randomly, their bass teachers are also really, really, ridiculously cool. And smart. And funny?! And for some reason their rooms always smell the best?! Anyway, just my observation as someone who walked by it on the sidewalk once and definitely not the bass teacher with the essential oil diffuser (it's cedarwood oil). On a more serious (quarter) note: enrolling your kids here opens them to an extremely supportive, positive, driven community while at the same time exposes them to the highest caliber private & small group music instruction in Naperville.

School of Rock Naperville is absolutely fabulous! As a mother of three children, I consider School…read moreof Rock to be one of the most influential factors in their creative growth and discovery. It's about the The Music: you will be amazed with what the teachers at School of Rock will do with your child. We have done at least a dozen performances series, as well as private lessons, for years. Huge shot out to Adam and Sean!! It's about Teamwork: my 12 year old son practically calls School of Rock Napervillle his second home. It is truly like a family here! Great life lessons are learned behind these doors: Respect, Empathy, Team Skills, and Positive Communication and Affirmation. It's about Passion: my son has found his soul here. He now goes to his piano to wind down and release any stress. This is a life-long gift. We treasure this beyond words can say. School of Rock is a gem. I would recommend starting with a one week Summer Camp. Surely to amaze!!!

Loved this! Employee Christian was extremely nice! He was certified pro. Extreme nice tickled my…read morefancy by a high five! Please give him a raise.

Yesterday, I went to Guitar Center to sell back some products that were still basically brand new…read moreand had only been used once. I understood that I was already past the return deadline and would only receive about 60% back through their buyback program, which I was willing to accept. However, the experience became extremely frustrating due to how I was treated by staff. I drove 40 minutes to the store yesterday only to be turned away because I didn't have my ID with me. So today, I made another 40-minute drive to try again, only to be turned away a second time because I arrived three minutes after the start of their "closing procedures." I was then told they are not allowed to process buybacks within an hour of closing, despite the store still being open. After spending nearly 2 hours and 40 minutes driving back and forth between both trips, all I walked away with was disappointment and frustration. The lack of communication, consistency, and customer service was extremely disappointing. Because of this experience, I will no longer be shopping at or doing business with Guitar Center. May I remind you gas is at $5 a fucking gallon.

The word 'frustration' is not even enough to express our experience with Musical Expressions…read more Our 10 year old son was going to attend a piano recital organized by the company. We paid for it a month ahead of the time, cleared our schedules, even had extended family informed. It was supposed to be at 9:45 this morning at a church. We had grandparents from out of town drive 2.5 hours so that they can be a part of it. We bought our son a new suit and dress shoes, as we were emailed by the teacher about the dress code, no gym shoes. We bought flowers to give to our son afterwards to congratulate him. Not even mentioning hours of practice he did for the event and the excitement he had. ALL to get a call 10 minutes prior the event, when we were already in the church parking lot, informing us that the event got cancelled. THE REASON: they could not get into the church. There was ONE, SINGLE, point of contact they had with the church, who failed to show up to let them in. I went to the office as I believe I needed more of an explanation. The staff and owners did not even accept responsibility for this: 'Church person did not show up!'. When I said the place you pick is your responsibility, all they can say was we can happily refund you for the recital money. How are you going to refund the disappointment, frustration and waste of time? Also couple months ago, our teacher was not available for two weeks. Their scheduling is so NOT flexible that they could not schedule make up classes for us at all. We ended up specifically demanding a refund for those classes as they tried to schedule something for weeks but were unable to do so. Our son has been taking classes here for two years now. We love our teacher. But this level of ineptitude displayed by the staff and the owners is just beyond comprehension.

I came to Musical Expressions to re-learn the guitar. since I hadn't played in at least 40 years. I…read morewant to have fun and learn some basic musical theory. Preston is my guitar instructor. He is patient and and personable and is the perfect fit for my music educational needs. The staff is professional and very accommodating. Due to a new work schedule, I've had to reschedule two of my lessons without any issues. I highly recommend Musical Expressions.

Nice place, nice people. Nice selection of instruments. It's obvious that they care about what they…read moredo.

Don't believe their voicemail hours. Drove an hour to find a note on the door letting everyone know…read morethey were closed on a Friday (not a holiday). Now I get to drive another hour to get home and still have to come back. Really sucks that you can't update your voicemail to reflect your actual hours.

Brought my guitar here for a pickup replacement when I was still living in the Chicagoland area. I…read morecame back to pick up my guitar after a few days and I noticed that my guitar had several scratches on the body and even the replacement pickup had a deep scratch on it. This shop and their tech just shows that they don't care about your gear and will not take care of it. Avoid and bring your instrument to a more reputable place who will take care of your prized instrument. BTW, the repairman's name is Sam.

Great shop! My teenage son has been taking lessons here for the past couple years and the teachers…read morehave done an excellent job with his lessons. Even during COVID, he hasn't missed a beat, switching to virtual lessons. His teacher, Adam, is an amazing musician and instructor and Sam, the guitar tech has done excellent work on his guitars. Hix is more than a music shop, they provide opportunities for student musicians to play live at events they sponsor at local clubs and through their Rock School programs. Their events gave my son the confidence to sing and play in front of audiences and he now does it on his own. I would give Hix even more stars if I could. Highly recommended.