Robert is friendly, works hard and does a great job! He's my go to guy when it comes to guitars,…read moreand he's fairly priced and passionate. I had him service and repair my Martin acoustic for an acoustic tour. It sounds great

Bob is amazing. My 12-string * purred * when I got it back - I had him properly set it up. He is…read moretalented and quick and an all around nice guy. The charge was fair and affordable. 10/10 would recommend (and will definitely be using him again).

Great work in the amount of time he estimated. Wonderful person to deal with. Besides repair work,…read moreThis gentleman builds quality insruments! Thank You Mike & Denise!!!! Bart

Michael is very good at his craft. He installed a bone nut on my acoustic guitar and did a great…read moreset up. It plays so much better than the day I got it about 10 years ago. I greatly appreciate the work he's done.

The employees were nice, and they did have the Alvarez guitar I swung by to take a look at. The…read moreprice was on point but unfortunately it had been sitting on the wall for so long that the strings were completely dead. The E string snapped just from tuning it, using a tuner, so I didn't over wind it. The strings were just cooked from age. They restrung the E for me, but as much as I liked the guitar of course I count really get a decent feel for the tone or depth of sound with dead strings on it. They don't have a ton of guitars there, maybe ten acoustics or so, which is why I was mystified that they hadn't kept decent strings on them. If you can't take it for a spin you're not going to really consider buying it. It's like going to a car dealership and all the cars are pretty but sitting on flat tires.

Originally I wanted to get a new saxophone when the store first came out and they gave me a brand…read morenew one, I took amazing care of it until the octive key broke and I needed to trade it in, despite the great condition they gave me a dented and rusted Bundt that smelled like drugs, And today after 5 weeks of waiting after I put in a special request for a brand new Yamaha the guy told me that he hoped there was my name on it cause they had a lot of Yamahas after I was told they were hard to find and were rare so I say this thing has been busted up and he says it is a rental and it was a horrible experience after 5 weeks I got a busted up price of shit like what the hell for what

I live super close to Brindleys, and I love supporting local! I have a professional model solid…read moresilver flute that I wanted to get overhauled, as it hasn't been played in several years. Everyone I spoke to was really nice, and I was able to get my flute serviced quickly. The instrument repair person is there on Wednesdays and Saturdays. They did a pretty good job, but definitely didn't polish my flute, which I was kind of disappointed about, especially since I asked it to be thoroughly cleaned (this was also indicated on my service ticket they typed up). I was able to polish it myself after I got it back with a silver polishing cloth that I had to purchase. They have a huge variety of instruments, accessories, and books! It does seem to be more catered to guitars/percussion, but they still had a decent selection for woodwinds and brass. They also have tons of teachers that do private lessons. I will definitely be returning if I need anymore repairs done, as they did a nice job with those!

Bruce and his staff are terrific to deal with. I thought I needed a new fret job on my 60 year old…read moreRickenbacker. Bruce suggested that he could simply replace the "nut" which elevates the strings above the frets. Well, bingo he was right. Saved me some serious $. He and his team were a huge help when I was buying an additional guitar and amp setup. Brindleys is an honest to goodness music store! Thanks guys. - Mickey Keyes

Extremely disappointed. I brought my horn here for an adjustment, but the quality of work was…read moreunacceptable. A couple of the needles have already come loose, and there are now two new dents, one of them very noticeable. I was aware of those when I was already around 200 miles away. I truly regret trusting this place with my instrument. Save your time and money and go elsewhere.

Mike diagnosed and fixed the problem with my keyboard in a short amount of time. His charge was…read morereasonable.

Came here looking for a stand for my snare drum. Not only did I get one but also got me a cool…read moreshirt that says SUPPORT MUSICIANS. I also applied for & got a Guitar Center card so I'll earn rewards. Alex waited on me & was very nice & even funny. He does take his customer service very seriously too, going above & beyond. This Guitar Center is a cool store & not too far from my house. Their drum room could use some upkeep, however, because the cymbals were coated in dust.

Let me start with if it wasn't for the store manager, Gabe, this would be a one star review and a…read moreformal complaint. First time at a Guitar Center. Did not plan on ever going back to one after being completely disrespected by one of the employees. Gabe was professional and kind enough to mitigate the situation ending with purchasing the items we went for. Mr. Gabe, Thank you for your patience and understanding. Your skills and knowledge are much needed at that store. Appreciate you!

They helped me fix up my acoustic guitar. Needed a peg that was snapped off fixed and they matched…read moreit exactly. Super easy and efficient! Love playing my guitar now!

I have used Brent for over 20 years. His attention to detail is superb. I have also had him build…read morean entire guitar to my specs! Magnificent! He was a gigging musician, so no long waits. You need your guitar and he knows it. He even salvaged a 70's Les Paul with a backbow that every other luthier said was impossible. He knew exactly how to get it done and it actually played and sounded better than any other Norlin LP I owned. Something about carbon fiber. Trust in Brent.

Best Store for Everything when comes To Music inst. And…read moresupplies. Well stocked With top Brands and great Service, from The sale to the set up on my guitars. I Bought a Taylor & Gibson 339, had them Both set up in the store shop. Highly Recommend this store, staff is very Knowledgeable. All the Employees are Really good at helping you out. My Favorite Music Store.

As the mother of a musician, I've learned far more about instruments and accessories than I ever…read moreknew before. I still may not be able to identify everything, but I'm getting better. While I was in town visiting my son, he mentioned that there was a music store not far from us that he'd like to visit. I wasn't prepared for the size of this place-it's far more than just a "music store." He had a gleeful look of awe as he admired the selection of brass instruments and was able to play a few of them too. He'll be ready to make a purchase soon, so he wants to know for sure which one is just right. If you don't quite know what you're looking for, or need some elevated service, you might find someone, you might not. It's a more laid-back approach to customer service-we had to seek someone out for help. But I suppose I prefer that over an in-your-face sales person trying to close a deal.