I took 3 of my guitars in for repairs, etc... Great service!…read moreGlad to have qualified luthiers here in T-town! Thanks to Gabriel and his team!! Cheers, Drew M.

Took my guitar in to have the binding re-glued and a crack re-glued on the top top…read more... Quoted me $1100 ‼

Great music shop! They have an impressive variety of good gear in a relatively small footprint. The…read morestaff was super helpful and friendly. They let me peruse and noodle about, and in the end I found a guitar that I loved. They took good care to show me the features on this particular Martin, the electronics, the neck adjustments, etc... I felt genuinely appreciated shopping there. Will be back again!

Great customer service. I needed a longer strap for my…read morebass. I was shown to a huge selection of straps with various styles and sizes. Fair prices

Knowledgeable and personable good selection. A couple good deed yields to be found also.read more

The employees are super friendly. I would give them five stars for that alone. Unfortunately their…read moreguitar selection is super limited, and many of them are off-brands I've never heard of. It is a super small shop, and has great reviews for their guitar set up services. If you have limited shop space I would focus on having a selection of good quality instruments though. It is the only music shop in Casa Grande however so there aren't any alternatives to go to.

I brought an Acoustic guitar in to be set up. The guitar had a good sound but needed the…read moreplayability tweaked and the guitar set up. I was please with the result and the wait time was doable. I just purchased a new Yamaha guitar that needs help and I am pleased that, with the Music Shoppe, I have a competant and professional luthier to do the work.

My daughter received a used guitar for Christmas, so we brought it to Jacob's Music for a cleaning,…read morerestringing, and general tune-up. This was our first experience with the shop since the new owners took over. After waiting nearly a month for the work to be completed, I was honestly a bit disappointed with the result. The strings were replaced, but the guitar itself didn't appear to have been cleaned before the new strings were installed. It was still fairly dusty, which made it seem like very little had been done beyond the restringing. Between the long wait time, the cost of the service (which felt high for the work performed), and what appeared to be unfinished or incomplete work, I left feeling underwhelmed. That said, the woman who helped us when we dropped the guitar off was excellent. She was very kind, professional, and took the time to answer all of my questions. She also explained the work that would be done, which may be why I expected a bit more attention to detail when we picked it up. Overall, it wasn't a terrible experience, but based on the wait time, pricing, and results, I'm not sure whether I would return in the future.

I was recently given a guitar to start learning on, the most obvious issue being that it's missing…read moresome strings. I figured I would take it to a local business to have it it re-strung and looked over. I waited all week to go at a time outside of my work hours because their hours are very limited. I walked in holding the guitar and the first thing that was said to me when I walked in was "we're not doing anymore repairs today". The gentleman then asked me what was wrong with it and I explained that I didn't know what and wanted it looked at. He offered to write up a value on it to let me know how much it could be worth, and I explained to him that my intention was to play this guitar and that would really only be helpful to know to compare to the cost of repair. He did show me a few guitars they had in house at what seemed like a decent price. But instructed me to come back when the repairman was in, which could be anytime because even though he had hours, he is a gig worker and sometimes has to leave. It largely felt like he was more interested in selling me something versus addressing the concerns I currently had. Can't blame him in this economy, I suppose. He was kind and it is a cool shop, just didn't seem like it was what I needed based on my situation. This place has a very small town, small store feel - if you're looking for a wide variety of instruments and/or consistent hours, this might not be the right choice for you either.

Great place to find out what is happening musically in town and buy tickets to shows.read more

overcharge me on guitar setup i referred my b neighbor they…read morecharged him $80 my set up they want to charge me over $300

Great, proper local music store! If they don't have it, you probably didn't need it anyway…read more Great selection of new and used guitars, basses, amps, effects, drums, etc. Friendly staff, never felt rushed of pressured. Picked up a "previously enjoyed" pedalboard at a price I couldn't pass up . I will definitely be going back!