We HAPPILY purchased from Cross Creek Subaru in Fayetteville and are super happy with our purchase…read more18 months in! The process was simple! The price they gave us was the out the door price and car was exactly delivered as pictured. We loved the simplicity of the whole process, no games, great pricing from the start and free delivery to our home! We gave the necessary information over the phone/email to Cross Creek and the two veterans who delivered our car brought the paperwork for us to sign with them. The vets even wanted to show us some of their favorite features of the car which was adorable! We would recommend anyone who is in the market for a Subaru reach out to Cross Creek Subaru in Fayetteville as we sincerely enjoyed working with them. We live 2+ hours away and were able to complete the whole purchase from our home. I would not hesitate to buy from them again or recommend them to friends/family.

Horrible , we were dropping off my car for no ac so we drove in 95 degree weather for two hours ,…read morethey told us to drop off my car Sunday before we have it serviced on Monday . We live an hour from it and took us a couple hours to get everything prepared. We leave get there , and every gate was locked no one answered the phones and we looked around and called 20 times , left voicemails and nothing we heard nothing . Whoever the lady was that told us to do drop it off doesn't know what she is doing this is just embarrassing .

Halsey Caccavale made purchasing my new GLE 350 an incredibly easy and enjoyable experience. The…read moreentire paperwork process took only about 30 minutes! His professionalism, knowledge, and genuine care made me feel appreciated and valued as a customer. My overall experience was simply amazing. I would also like to recognize Ms. Berdecia in Finance. She worked diligently to make the process as efficient as possible so I could return to work on time. She was caring, understanding, and truly focused on providing excellent customer service. Last but certainly not least, special thanks to Steven Stackhouse, my Service Manager, for always taking such great care of our vehicles. His dedication, professionalism, and respect for his customers are greatly appreciated and never go unnoticed. Thank you all for making every interaction a positive experience! Mercedes Castillo

I purchased an AMG C63 S at the end of April, and it's been an absolute blast to drive…read more From the beginning, General Manager Greg Dudak was great to work with and made sure I was taken care of. We had a small mix-up with the delivery address for a spare key, but instead of just shipping another one, they actually had someone personally deliver it. That really meant a lot and showed they care about their customers. When it came time for routine maintenance, Greg also helped me out with a loaner vehicle, which made everything easy. I'd also like to thank Steve Stockhouse in the service department. He was friendly, straightforward, and honest about what maintenance I should prioritize and what could wait. I really appreciated that level of transparency. Things don't always go perfectly, but what sticks with me is how people handle them. Greg, Steve, and the rest of the team treated me well from start to finish, and I genuinely appreciate the effort they put into making sure I had a great experience.

I get great service there some of the prices are high but they're over 24 hours a day they serve…read morefood hot and love the drinks and ice

I always go here right after work, but yesterday a tall, lanky man in a blue mazda called me his…read moreway, and he asked if I'd like to buy "ice" from him, I was extremely shocked, I could tell he was in a sheetz uniform, and he had a supervisor badge that said creed. I didn't know what to say, but from now on, I will never go back to that location knowing they have such an indecent person RUNNING THAT STORE!!!!. Sheetz was one of the few stores I felt safe at, NOT ANYMORE, that location will never get a single penny from me again!!!!!

Nykale is amazing! He helped us today when looking for a vehicle! He answered all of our questions…read moreand took his time getting to know what we wanted and needed!

The good, the bad, and the fixable. **if you are selling,…read morethey don't take POAs.** Buckle up, this will be a long one. By the end of it you might think I should have given a lower rating. Well. The good was just that good. The GOOD: Jenni. Saleswoman that greeted me when my appointment was running late. She got me started on selling my car. Pictures. Information. All the technical stuff. Here is how she became the star of her dealership. Even though I wasn't here job, she freely made time for me. Small talk. Shared tales of past car buys. How she had come to Mazda. Customers she had sold to, waiting for oil changes, came up to her to catch up. Wish her well. If I need a vehicle in NC, I'd buy from her. Ladies. Tired of being treated a certain way when buying a car. You've got an advocate in Jenni. Everyone else- she's a straight shooter. The BAD: called the night before and talked to Jordan. Told him my situation and said it would be a POA sale about 5 times on a 4 min call. Asked how early I could bring it in for an appraisal the following morning and he said 0900. Ask for Rob or Jordan. I showed up at 0855. Sat with Jenni for an hour. Rob was in a scheduled begging of the month managers meeting. (No sign of Jordan) So I was scheduled to come in when a meeting was already in place. Then. Rob picked up all the information Jenni had gathered and left to another office. 20 mins later he was back, where he then introduced himself. He stated that they [dealership] doesn't accept Power of Attorney buys. He was so sorry. And by the way they wouldn't have been able to match an offer I had come in with from another car buying source. They were 2k lower. Jenni said she was sorry for not knowing about the POA. WASTE of 3 hours. The Fixable: Train everyone in the building that you don't take POAs. Have no issue with you having a policy. Just better training. Second. Train people to take better appointments. I may not be in a hurry or have a full schedule, but some customers might not enjoy waiting an hour.

I went to get my 01 Honda Shadow inspected and found my horn didn't work-pain in butt ! I found a…read moreused one on marketplace for 9 dollars and with me being cash poor I jumped on it. Well when I received the tracking info it showed that I would receive it in roughly a week. I needed it asap so I messaged the seller and asked if I could pay extra and get it sooner and was told it was on the way and would be at my place the next morning no extra charge. It came the next day and was actually much nicer than the one I had! It also came with some extra goodies and I must say I was shocked. I have ordered many things online and yet never have I experienced the above and beyond treatment I received from Twisted Metric Cycles! I sent them what I call an attaboy and will use them as my go to for parts and service from now on! Sincerely,Bryan-Iron Station,NC

I've been conducting business with twisted metric cycles for over a year and a half, I always…read morereceive great service that is professional, the owner is really friendly and goes above and beyond to repair and satisfy a customer's bike. Very knowledgeable of motorcycle repairs on many bikes, I would highly recommend this repair shop to anyone who needs small or large motorcycle repairs.