Tina did such an amazing job with my two pups! They came home looking and smelling great, and the…read morebandanas she gave them were such a cute touch. We even got adorable pictures of them after they were finished, and they each came home with little goodie bags too! Thank you so much for taking such great care of my boys! They will definitely be back!

I brought my two bunnies to Tina for nail trimmings. She was patient, gentle and so kind. Tina was…read moreprofessional and took great care my bunnies. I would recommend her to anyone looking for help in keeping their animals in great shape. Very responsive with my initial outreach too!

Lea is amazing with both of our dogs, including our high maintenance sheep dog who is terrified of…read morebeing brushed. Our sheepdog even runs into her house when we arrive, unlike every other groomer where he cried when going in. I feel totally comfortable leaving my dogs with Lea and I'm thrilled we were lucky enough to find her. She's amazing and our dogs love her. Highly recommend.

Amazing pet grooming. Watson has been here A few times and…read morehe always looks terrific afterwards. The groomers take time and patience to make your Pup look dog show ready !

I've been taking my cocker spaniel here since she was puppy. The staff at Animal House treat the…read moredogs that come here like family and Molly, a very anxious and timid dog, runs right in to greet the staff every time she gets groomed (she doesn't even care when I leave)! I get compliments on her grooming and coat all the time. Thank you for taking such good care of my favorite girl!!!

As far as grooming goes, they do a very professional job. But as I read through other reviews, they…read moreare very pricey and buyer beware I was quoted $150-$180 for each of my Newfoundland's. It ended up being almost $500 and I got the same treatment with the manager. I explained beforehand that they had several mats due to my Won dog being disabled, and it is extremely hard to move him around and he needs to rest a lot. My other Newfoundland again was groomed beautifully. She did not need as much attention, but I was charged the same amount 250 for each dog. Yeah, that's outrageous. Finally, they have so many dogs that they're grooming. It takes them longer because they do not have enough staff. I was disappointed with the outrageous charge of the cost.

If you can get by the WOMAN on the Phone,Your in...!! She will try your Patients !! This Place…read moreis a MESS !! Emily has Lost the Fight. The Groomers CUT the way they want, I gave up and Never went back !!! They want CASH...CASH....CASH !!

Diane is wonderful with pets and has been a trusted solution for us whenever we're unable to be…read morehome to take care of our two dogs. She gives us full reports on their behavior and status when she visits and we always feel good knowing they're in such great hands.

i have a 7 year old hyper yorkie named jimmi. gina does the best job on him. i get many…read morecomplaiments on his hair cuts. she always fits us in even last minute. he always comes back looking cute

This is a great place to bring your dog for the most part. The staff truly care about the animals…read moreand are very communicative with owners about any issues. The owner seems like she honestly cares about the animals but she disregards many employee concerns. It is not an ideal place to work. Employees are often not communicated with until last minute about staying beyond their designated shift and they are asked to perform tasks well outside of their hired job description. For example, incubating and raising ducks and chickens inside the bathroom of the business. This also led to the heat lamp blowing from being left on all the time, and causing a small fire that was thankfully caught by another employee before it caused any damage to people, the dogs or the building. The ducks and chickens remained even after. The entire bathroom was virtually unusable as the ducks and chickens were allowed to roam around defecating on the floor.

When HLB opened in Troy it was a godsend for my two fur babies. Back in 2020, I owned 40.00 for pet…read morevisits. Then COVID happened, I got laid off after I had moved. I didn't find work for months. It was a terrible time. And I forgot about the debt because I was barely getting by. Now that I'm back on better ground, I paid my debt and requested a pet visits for my senior doxy. Paula declined and stated she informed a fellow pet service of my debt. It is her right to decline but purposely trying to sabotage me getting service from someone else is truly mean spirited.

I made an appointment the day before I was called to say that they had to cancel my appointment…read morebecause their assistant was in the ER all night and that she would have to reschedule it for a different day and gave me the scheduled day and I was like well I suppose that's okay or I suppose so something along those lines and apparently I did not answer her with joy and act as if it was an honor that she was willing to reschedule my appointment that they canceled and stating that well you are a new customer so apparently being a new customer really doesn't deserve any form of respect. Very very unprofessional I would not allow her to wash my garbage

Sonja gives our chihuahua a mani/pedi every six weeks by grinding her nails. Sonja is great with…read moreour dog and is pleasant to us.