Great service! Staff always make a great experience for my four legged baby when we visit the…read morestore. My pup loves the treats at the register!

Super friendly staff. A good selection. Onsite groomer. Location has covered free and onsite…read moreparking.

I love shopping for my pets here. My big dogs always get attention and treats from Angela. There's…read morea great selection of high quality pet food including First Mate. You will not find "junk" food here! We really appreciate that this store is education-focussed. Education about the quality of pet food AND pet behavior AND pet training- pronged and choke chains not permitted in the store. So grateful to have a locally owned and operated store in the area.

Very knowledgeable about dog products! Learned more in 10min at the store than I've learned in the…read morepast 4 years as a pet parent! I greatly appreciate their science background adding to the knowledge especially around foods and the effects on your dog. They definitely earned my business!

If you want to throw money away for a grooming service a fourth grader could've done better, this…read moreis your place! I wanted a bath, nail trimming and grinding service on my five month old puppy. I come back to pick up a slightly damp dog with nails that were hardly cut and not grinded. I was told "your dog didn't like the sound of the blow dryer, so they didn't really have the chance to finish that" and "your dog was scared of the grinder, so we only cut them, and may have nicked one of the nails, but it wasn't too bad." The whole reason I went somewhere "professional" was so these things would be completed, that's what I was planning to pay for. Go literally anywhere else :)

Purchased a betta fish for 5 year old daughter with all the bells and whistles recommended by…read morestaff, tank, filter, water conditioner, gravel, live plants, food etc. $90.00 and 6 hours later and the fish was dead, despite following all the directions. We took it back and got a replacement free of charge. It was dead again within 4 hours. We brought water in for staff to test and were told it should have been fine. Two employees acknowledged that they get betta fish returns all the time. I'm starting to believe they get bad batches that are sickly or already ill. Most of the ones on the shelf seemed lethargic and motionless. I asked an employee if I could purchase a few goldfish for 29 cents each. She asked what size tank i had to which i said a 5 gallon. She stated goldfish need a 20 gallon tank because they can live 15 years and grow larger. I informed her that we hoped they would live a week or so, then she said "sorry we can't sell them to you". I reminded her people buy live goldfish to feed other fish, in fact that's what the entire species is for and why they are listed for 29 cents. She began to ramble on about how majestic they are. We left empty handed and have a tank set up valued at about $80, also empty. Then I had to explain to my 5 year old why they wouldn't sell us a fish. It's their right to refuse business, i cant really fault them for that. Here's my issue; they wanted me to have a 20 gallon tank valued at about $100 for a 30 cent goldfish, yet they have about 200 goldfish swimming around a 20 gallon tank, even with carcasses sank at the bottom of it due to overcrowding. Who's to say how much space 1 goldfish needs? What's the consensus? And who are they to tell me such things when they have betta fish sitting in a single cup of water? Seems a little contradictory. We've been in Petsmart 3 times in 48 hours, what a waste. #avoid

Love this store and their hard philosophies in single use plastic , cat kibble and ethically/…read moresustainably sourced food and treats!

***WARNING*** IF YOU HAVE RABBITS AS PETS DON'T GO INTO THIS STORE!!!…read more After shopping at this store for a while I will never go back. Sunday 4/30/23, I stopped in to buy food for my cats and dogs. As I walked back to grab dog food I noticed an end cap that was filled with rabbit body parts. Whole Rabbit heads without the skin and fur. Rabbit feet with fur, in multiple colors. I understand people like to feed their dogs and cats canned or freeze dried rabbit for food. I get that, but when a store displays whole body parts of the 3rd most popular pet in the United States it's disgusting. I told the woman at the counter, you guys should not sell stuff like this. She said "well, the dogs do like them". Really? I wanted to say, then why don't you find cat heads and paws to sell as well. Or maybe add some dog bones in as well. I know dogs love any bones that have been cooked. Dogs don't fucking care what kind of animal bones they're eating. Have some fucking compassion for people that have pets in addition to dogs and cats! Now that I have read some of their reviews and see how they have treated people with disabilities or customer services issues in general I am not surprised at this at all.

Our beautiful dog Dakoda got her cut and beauty treatment. Kacey was highly recommended and was TOP…read moreNOTCH !!!! My dog has anxiety and she was working so well with her , she would break with her and love on her . Thanks again Kacey The Bakers

My wife and I went to this location in Broomfield, CO today looking for some advice on a different…read moredog food as our 14 year old Westie seems to have developed a possible allergy to chicken (per our vet) and turning his nose up to what we were feeding him. We went to the checkout lane to ask for help and Maren immediately called for someone to cover her cash register so she could help us (she has a cat with a similar issue). Maren was full of information and showed compassion about our dog's issue. She gave us some options that so far it seems to be working as he is eating good! Thanks Maren!!

I have been taking my dog here for years and the last few times I clearly requested they not shave…read moreher bottom so heavily. I am so disappointed because they did it again. It is red and raw and she cant pee or poop without squealing. They used to be better. their customer service is also sub par. I am not returning.

I've been going here for years for nail trims with my dog. Yesterday I drove away and realized her…read morenails were really rough, splitting and uneven. I drove back and pointed this out. I was basically attacked by the women at the register. the woman Melissa who did them in under two minutes came out and wanted to know what kind of nail trim my appointment was for! it definitely was not this kind and never had been in the past! she took her back. The women at the front kept insisting this would cost $3 more! I told them to use the tip I left since I didn't have my purse. they threatened that they had my credit card on file. Wow! Theyve lost a previously satisfied customer.

I brought my sweet Bailey in for her very first bath, and she was definitely anxious and a little…read morescared. The staff went above and beyond to make her feel safe and comfortable. They were patient, gentle, and took extra time to help her relax throughout the process. At pickup, they shared helpful tips on how I can make future grooming visits easier for her, which I really appreciated. Jolie truly stood out--she was even sitting nearby eating her lunch so Bailey wouldn't feel alone. That level of care meant so much. We're so grateful for such a kind and attentive team. I completely to recommend them!

My Pomeranian had a nail trim at this location. We got home and his nail was bleeding, he was…read moregroaning and licking. I do NOT recommend entrusting your dog to this groomer.

Stacey is amazing and helpful and kind! Love this small business and how welcoming they are.read more

We love this store so much, we drive down from Erie. Helpful staff, always friendly, good prices.read more

I was referred here by a neighbor. It's a little pricy & the products cater to the small & medium…read morebreeds, but the staff was an absolute delight to chat with. This limited size availability is what kept me from giving 5 stars. The staff deserves way more than 5 stars. Suggestion: Maybe add some products for special-needs/elderly cats & dogs (of ALL sizes)? This seems to be a need among quite a few people I have talked to. I also understand that the place may have recently changed ownership? I will be back and will recommend to others. It's a lovely pet boutique and if stocked right - can serve a large customer base in Superior/Louisville that can afford to spend that little bit extra to make it profitable for the owner too.

We went in to check out any of the items. Technically, thought I could pickup some raw, freeze…read moredried treats and they no longer sell them. They don't sell much of anything, there's few high-end dog food and cat food. I didn't even browse canned food, wasn't much selection. There's some bags of treats, none my puppy was interested in and today, is her 9th birthday! I thought, we could pick up party hat and some treats...hmm, we only picked a Happy Birthday cookie. No birthday hats and I took a free leash (aqua), which I use for training. My only purchase was the birthday cookie and unfortunately, not much else to purchase. *My apologies, my pup made a mess in store and appreciate the employee that cleaned up. Thank you!* added a star!