I needed to have the wristbands on my Casio G-Shock replaced…read more The technician changed them in just a few minutes, and even cleaned the exterior of the watch for no additional charge. In the past, they have also replaced watch batteries for me as well. I'm so glad that such a professional watch repair shop is conveniently located in Lake Forest and hope that local residents continue to support this establishment!

Stopped by Watch Tech after honestly forgetting about them for years. These guys are the real deal…read more They've been around forever, back when K-Mart and Rod's Liquor were still there. It's one of the last old-school brick-and-mortar watch shops in the old El Toro area. I brought in a Seiko that was having issues with the hands. Dropped it off Saturday, and by Monday they called to let me know it was ready. That's hard to beat. Just wanted to say thanks for the quick turnaround. The watch is running perfectly now, and it's nice knowing there are still local shops like this around. Appreciate it, guys!

I've been wearing my broken watch for some time and finally decided to bring it by here on a whim…read morebecause I had dinner reservations nearby. I see a sign that they are closing/relocating on July 15, to reopen in August, so I was worried they wouldn't be able to fix it. They said they couldn't take special repair orders right now but could take a look if it was a quick fix.... it ended up taking less than 15 minutes (and $35) and I had a fully functioning watch again. Did not expect to have it fixed same day so I was super grateful. "Just in time" is right! Will be back next month after they relocate to replate my other watch, which I got a quote for that sounded fair in pricing. They also had a good selection of watches, including one I had been eyeing online. I would come shop here in the future when I'm in the market.

Kevin and the whole family who run this business are absolutely amazing! Very professional and…read moretimely service on everything I've had them repair. They have repaired everything from key fobs, jewelry, multiple watches. I bought a watch there too and it is gorgeous and has been basically bulletproof, which is very hard to come by in my line of work. Absolutely recommend this business!

I brought in a vintage ring to be sized down and my wedding ring to have a missing diamond…read morereplaced. I haven't had any jewelry store touch my ring in 20 years so I was nervous to leave it behind but they did a beautiful job. I will definitely be using them in the future for any jewelry repairs.

Make sure you get other offers when trying to sell jewelry at this place. I went to 6 places total,…read morethis place was the lowest offer by hundreds...I ended up getting almost double what they offered me. Thank goodness I shopped around!

I had links taken out of two watches for a total of $20. I was helped right away and I was very…read morepleased with the service I received. I'll be back!

What a great gentleman. Great shop a little difficult to locate but his expertise is worth it.read more

Service is second to none when it comes to Aladen. He had his watch repair business downstairs in…read moreSears for more than 15 years, but once Sears closed he relocated. His new location is even more convenient & he truly is the watch doctor. He can fine-tune your automatic watches. He'll adjust your watch-bands (adding/removing links to watches, as necessary), replace them, or buy your broken watches. You can bring in one watch and wait for it to be fixed, a battery to be replaced, or bring more than one and have them handled while you enjoy Ruby's, check-out a budget movie or shop at The (Nordstrom) Rack (which is all too convenient, too).

I gave the watch doctor 3 watches which he had to be fixed and change batteries…read more One was a sentimentally valuable as it had belonged my mother in law and was for my daughter. It was gold inscribed back which I pointed out and was told it was only sentimental and probability not worth anything. However when it was returned the gold back had been replaced with a cheap metal back and given along with other watches and I did not notice immediately. My daughter was very upset when she discovered it had been switched. She is very upset each time she sees the watch. I will try to talk to them to get it returned but I'm not sure if they are willing or honest. I store closed but the other stand is still in mall. Please let me know what else I can do!!!!

Walked in with some broken eyeglass's. (I snapped off the nose pads)…read moreThey fixed them on the spot, while I waited! Super nice, friendly, and fairly priced. Thank you so much!!!!

Very poor customer service and my wedding ring is unwearable the owner isn't a jeweler this is a…read moreFranchise

This is the only shop that I go to to replace my watch battery. I'm always in and out of there in 5…read moreto 10 minutes and the shop owner is a lovely gentleman.

RIP OFF!! A battery change and 3 links taken out of an old…read morewatch cost $40!!!!!!!! 2 days later the watch stopped working and the band broke. Absolutely robbery and way too expensive. Didnt even polish it up. Im new to the area and I guess it goes with the RSM standard of paying double the price on everything! My previous repair shop would charge half of what i was charged with cleaning and never had any issues. Never again, total waste.

Gary is the man! There is a reason his jewelry shop has the reviews and stars it has. We brought in…read moremy engagement ring for a resizing in the morning and he had it done by 3 pm. He was very helpful, patient, and friendly with us! We took a look around his shop for some bands and they all looked beautiful. We not only recommend this place but will definitely be back. Thank you Gary!

I stopped by today to discuss Jewelry repair and to look at some quality products. Gary was…read moreterrific. A true professional who is kind and knowledgeable in all aspects of Jewelry and precious metals. I highly recommend Gary for all of your Jewelry wants and needs.

Love this place; Danny is the best! I got married this past July and Danny was a superstar! I came…read morein three weeks before the wedding in a pinch as my husband's previous wedding band idea fell through. Danny created a custom ring, ready for pickup in two weeks from the order date. He was confident in what I was describing to me, made adjustments based on his better opinion, and delivered an AMAZING ring. It's so special to us and I know my husband is obsessed with it. To note: he was considering tattooing a ring on his finger because he didn't like any of the rings we looked at from other stores. Also, Danny custom made my engagement ring and my husband said he was amazing to work with for that also. They combined a few different designs and ideas to make the absolute most PERFECT ring for me! I will attach pictures of both.

Update: Almost 15 years later, my wife's ring as beautiful as ever. Absolutely no problems since…read moreday one. What's funny is my mom was the one who recommended to me as they had done work on her jewelry prior... If my son is still in the area when he's looking to get engaged, will recommend this place without hesitation. So cool that this place is effectively serving generations of customers! So happy to see local business around for so long.