I brought my vehicle to Sal's Automotive on the recommendation of a well-respected neighboring…read morebusiness--one that, wisely, does not touch electrical work. Sal told me my vehicle would be looked at in "about a week," and I accepted that with patience and gratitude. Fast-forward more than a month, and my vehicle was still being held in what can only be described as auto-shop solitary confinement. During this time, I received exactly zero updates. Every call had to be initiated by me, as though I were checking on a long-lost relative rather than a repair job. Each time, Sal had a new story: a part "on order," a delay "out of his hands," or--my personal favorite--the week the computer was supposed to be programmed, when he responded, "What do you want me to do? The computer programmer works for Ford, not me." At one point, Sal even threatened (with all the maturity of a middle-schooler losing a video game) to tow my vehicle into the street. That was the moment I wisely followed my wife's advice and asked that the vehicle be towed to a different shop. Sal arranged a tow to Lamarque Ford, where it was discovered that no work had been performed whatsoever. No parts replaced, no repairs started--nothing. Strangely, Sal even paid for the tow himself, which would have been generous if it weren't so clearly an attempt to avoid charging me for work that never happened. In summary: my vehicle left Sal's Automotive in the exact same condition it arrived--except, of course, for the layer of dust it gathered during its month-long unplanned vacation.

I wish you could give negative stars. This place sucks and they are the biggest scam artist ever!!…read moreTook our car to them to fix the ECM & turbo charger and instead they changed one spark plug and fuel injector without asking us first. Then they cleared all of the warnings so that the car appears normal but guess what!!! A day of driving it and it all pops back up because they didn't do anything expect scam us out of $300 bucks. Terrible people and terrible place.

This is the place you want to take your car to get it repaired. They have put a new catalytic…read moreconverter on my car; repaired my radiator; de-carbonized my engine; fixed my brakes; repaired a broken motor mount; replaced my ignition coils, and fixed my cv axle. Not in that order. New Orleans is hard on vehicles, but they've kept my 2016 Toyota corolla running all these years. In their shop is a sign that reads "Quality work at an affordable price." That is what you get. One of the best things about them is how they traige your vehicle; they tease out what needs to be done today from what can wait, and they tell you how long it can wait. Because they ate so good and affordable, they are very busy; so you will HAVE to make an appointment.

I've been going to this mechanic for 30 years they don't try to rip you off they give you a…read morereasonable price and a guarantee and I've never had to bring my automobile back again for repair that they previous I know I'm going to get a fair price and as a woman I'm not going to be ripped off like I was before Icame here

I had a great experience with Express Discount Muffler! The team was professional, honest, and got…read morethe job done quickly. They took the time to explain the repairs and made sure my vehicle was running properly before I left. The pricing was fair, and the customer service was excellent from start to finish. It's hard to find reliable automotive shops these days, but this business truly cares about its customers. I highly recommend them to anyone needing quality auto repairs and will definitely return in the future!" If they helped you with something specific like an exhaust repair, muffler replacement, or inspection I can personalize the review even more.

Fast and friendly service. Young man in the office talks so much you won't mind the wait he'll keep…read moreyou entertained. God job so far I'll be back so they can do more.

Evan and the gentlemen at the shop took great care of my "Betty" (Mazda). They didn't try to upsell…read moreme on repairs and made sure I had all of the facts to make a sound decision for my old gal. Please note there is different pricing for cash versus Credit/Debit cards. They will tell you the price after they have looked at it. It may take them a minute to call you back, but they DO call you. They are that busy. Honest dependable and great work.

My oil level was really low and needed to get across the lake quickly. They checked my levels and…read moreadded a quart for me so I could get to my destination safely and didn't charge me! Thanks so much for being awesome!

The transmission mounts on my care were worn out completely. I took it in to Mark's in the morning,…read moreand he had it fixed up by the afternoon. It was a good amount of work at a very fair price. When I picked it up, hold me about work that it would probably be good to have done in the future, but he didn't include it in the quote or the work because he knew it was a good chunk of change and was not a pressing issue (not as pressing as my original repair), preferring to tell me in person, which I very much appreciated. Will be going back again.

The dreaded "check engine" light displayed on my dashboard. Totally stressed me out. I normally…read morebring my car to the dealership but they wouldn't be able to get to my car till later in the week. Like most people, I can't be without my car for an extended period of time. A friend mentioned going to Marks in MidCity. I called and a very friendly voice answered and I was instructed to drop my car off, due to my work schedule it was unfortunately after business hours, no problem for the shop. The very next day, before lunch I received a call stating my car was ready for pick up. I don't understand the mechanics of it all but needless to say the check engine light is OFF and my car is running smoothly without breaking the bank, thanks Mr. Mark!

Very good service. Reasonable prices. Answer questions so a non car enthusiast understands…read more Convenient store hours.

They used to have good service. My last time there they only completed part of the work I thought…read morethey were going to do. When asked he said do you expect me to keep your old truck with that many miles running? I took it somewhere else to complete the work and found out the part Express Tech put on wasn't even the right part for my truck.

DO NOT BRING YOUR CAR HERE! I paid for a new oil pan, only to find out from my new mechanic that…read morethey patched the old one instead. This shop lacks integrity! They also refuse to show you the old part they claim to have replaced, and if you ask the receptionist, his attitude gets defensive. This shop needs to be investigated!

Really bad service I keep bringing my car to car affordable for them to keep saying they fixing the…read moreproblem the very same day car went out.

Been coming here for over 10 years to get my brake tags and never had any trouble. Service is…read morealways readily available with no hassle. Even recommended many others to come here for tags. Unfortunately, i've never had anything done here with my cars, but would def give them a chance if I needed them to.

I have been going here for years way before Charlie died. Never had a problem. They do old…read morefashioned oil changes, and services, no frills. They do tyre work rotations flats and replacements. Also brake tags and unleaded gas. Talk to Rocky he will get you back on the road. AND they fix problems, at fair prices.