You told me the car started and asked me to send the payment. Based on your word, I immediately…read moresent the money through Zelle. After you received the payment, you changed your story and said the key does not start the car. That is completely unacceptable and very unprofessional. You confirmed the car started before I paid you. That means you misled me to get the payment. I am requesting my full refund immediately. If the money is not returned, I will report this situation to my bank, the Better Business Bureau, and I will also leave detailed reviews about this experience. I also have our messages showing exactly what you said before I sent the payment. Please send the full refund now so we can close this matter.

I am sharing my experience so others can be aware.I contacted this locksmith to make a key for a…read morevehicle I purchased. He told me the car started and asked me to send the payment through Zelle. Based on his statement, I sent the payment immediately.After testing the vehicle properly, there is no ECU communication and no check engine light, which makes it technically impossible for the car to start in that condition, even with a correctly programmed key.After receiving the payment, he changed his statement and said the key does not work. He also kept the key and refused to return my full payment.When I tried to resolve the situation, he blocked communication instead of handling it professionally.Please be careful and make sure everything is verified before sending any p

Reuven HANUKAEV (owner) agreed to a price to replace my vehicle key prior to coming to my home…read more Once he arrived he changed the price. He was extremely rude, loud and disruptive. It was very embarrassing. He jumped out his van with instant hostility...no hello, no greeting... he simply said can you pay 100.00 more and put it on a credit card??? My husband asked him to leave. He is banned from entering my neighborhood as a result.

Friendly. Knew what he was doing and works with you to find…read morethe best solution for you situation

Amazing service. Super fast. The locksmith answers the phone directly, no waiting for a call back…read more He came very quickly and was super nice. He was able to get my daughter back on the road to college before the ice storm rolling in today. I couldn't be more grateful. Thanks again Roger!

I really appreciate this company and will use them again, very professional and knowledgeable.read more

Like a dummy, I lost my car keys while at the lake with my family. Somehow, we turned the car on…read moreand then lost the keys and only realized the next morning. So I went online and did some research about getting a key fob for a Hyundai Sonata. I ordered 2 fobs from Amazon and called around for quotes. Bekzat gave me the most competitive offer (some wanted to charge double) and was the only one willing to drive to me. His quote even included the keys themselves. I canceled my Amazon order and he was at my house within the hour. An hour later I had 2 sets of working key fobs. Superb service! Will definitely be using him for any future locksmith needs

Got locked out of my car last night and spent $300! for 5 minutes of work. Definitely look…read moreelsewhere. Gentlemen that helped me told me to keep his number and he could do it much cheaper in the future. 0/10 would NOT recommend this company.

Like many advertised locksmith services today, it's not unusual to be connected to a middleman or…read morecontractor representing a consortium of key maker subcontractors. I was given the impression that The Key Expert operates the same way. I found that the price for a particular key could change depending on who you happen to speak with over the phone. When I initially contacted the business, I was quoted a price on an automobile key with a special deal of half off on a second key. When I called just a few weeks later the price was significantly higher. In fact, my car dealership ended up being a few dollars lower. I decided to go another route. Addendum: The owner's unprofessional comment about my review is well worth the price of admission. It should indicate to all prospective customers everything they need to know.

Great job. I had a hard to locate key FOB and they found it, responded quickly, and got my new made…read moreat my office the next day. I would definitely hire them again.

Left me in Robinson's parking lot for 2 hours after hey locked up my ignition. Never texted or…read morecalled back. I called and text with no response DO NOT USE!!!

I had bought a used FOB but he could not program it. He sold me a FOB and programmed for $250…read more The FOB stopped working after 5 months and was informed it was only 30 day warranty. Disappointed.

Super service at a competitive price, I could not have asked for more. Danny was knowledgeable and…read morethorough getting my aftermarket key fob programmed and the key cut.

Our son lost his only key to his truck. I called A Bullet Locksmith. They answered immediately and…read moreI was speaking to the locksmith within seconds.

5 out of 5 communication and service. Eldad with D&S Locksmith skillfully unlocked the front glass…read moredoor to our office building that was very, very difficult to open! I highly recommend using D&S Locksmith.

Fast, consumer friendly and dependable!! Was really in a jam…read moreand man I was so happy I was referred to D&S, their communication was great as well as the time it took for them to get to me and have my resolution figured out and executed.