Incredible staff that really truly cares about the health and well-being of your dog. I will…read morecontinue to recommend this facility to all of my family and friends.

We love Camp Bow Wow! We have taken our dogs for day play and boarding and have had no concerns…read more We can watch them on camera and if there are any concerns call and I get a prompt update on my babies. Our babies pull us to the door and get excited when they get there. It's always an uneasy feeling to leave your fur babies behind when you go out of town, but Camp Bow Wow puts my mind at ease. Adding pictures of my babies Bleu (Frenchie) and Chubb (Boston Terrier) so we don't get lost! FYI the sleeping pictures are of them when they get home! They are exhausted!

We boarded our pets at the Pet Lodge for 2 days/3 nights in March 2026. On the day that my husband…read morepicked up our pets, he placed the leftover food for our dog's stay on the kitchen counter. I immediately noticed a very foul odor coming from the container that had our dog's food in it. The smell was awful and I could smell it before I even opened the container!! When I opened it, the smell coming from the food was horrid! It had obviously spoiled. This was fresh chicken that my husband had cooked the day before we took our pets to the lodge. When I spoke to the manager on duty to inform her of this, she stated that she didn't know how that could have happened, but that she would talk to the staff. I told her that the food had to have been left out for a long period of time or the electricity to the refrigerator must have gone off, for the food to have gone bad that quickly. To be able to smell the rotten food without even opening the plastic container, was pretty bad. I regret that we had not taken the rotten food back to the Pet Lodge immediately to allow them an opportunity not only to smell the rotten food, but to explain to us how this could have happened in person. When our dog came in the house that day, she was not herself. She obviously didn't feel well and was not excited to see us like she usually is. This was very concerning! She continued to be very quiet and acted strange for the first 2 days after returning from The Lodge and she also had very loose/runny stools for a few days. I also found a can of cat food in our cat's belongings bag that was NOT a food that we feed our cat. Our cat is on a strict renal diet, has special food and it was made clear to the staff that he could only eat the food we brought and that he could have NO other food. He could literally get sick and go into renal failure from eating the wrong food. The manager was unable to explain how someone else's can of cat food ended up in our cat's belongings bag, and she assured us that they didn't feed him any food except what we had brought. I do not trust that! I was not satisfied with the manager's responses on that day and asked to speak to the owner. The owner called us a few days later. I would have really appreciated getting a call from her on the same day, but that didn't happen. The owner was very defensive in her tone when I told her what happened and made her aware of the rotten food that our dog had obviously been fed and of the strange cat food in our pet's belongings bag. She told me that all of their staff are trained to give fresh, refrigerated food a sniff before feeding. There is NO WAY this could have happened! Like I said, the owner was very defensive, didn't seem to care what I had to say, showed no concern for our pets and she never accepted any responsibility for what happened. She also said that the electricity had not gone off during our pets' stay and that the refrigerator was working fine. That tells me that the food was left out for a long period of time. We will NEVER take our pets back to the Pet Lodge, Fort Valley again - and I hope those who read this will make other arrangements for their pet. I have nothing to gain by writing this complaint, other than to hope that no one else's pet is taken there and given the opportunity to be treated in this neglectful, unprofessional and potentially harmful manner.

I was a former worker here But never in life had I witnessed a owner throw a dog of the table and…read moreborder line choke them out because they didn't like there nails being clipped . I was being trained by a girl and we washed a dog then it was time to clip the nails I could not do it as the dog was nipping and trying to bite me when I did it , the trainer could not get them done either (might I add this dog wasn't trying to take anybody hands off it was only nipping with force of like 4/10 he Simply wanted us to stop he wasn't not just a aggressive animal ) , she called the owner in there and she attempted to cut the nails and the dog snapped at her . Instead of putting a mussel on the dog as they where on the wall DIRECTLY BEHIND US, I assume she was in a bad mood and popped the dog in the face , slung them off the table by there lead (which was about 3/4 feet tall) into a wall. Then had my trainer hold the lead in the air choking this poor dog to the point where when she let go the dogs eyes where red from blood circulation being cut off . And I could tell this was a normal occurrence as the trainer didn't even bat a damn eye lid. THIS DOG WAS NOT AGGRESSIVE THIS DOG WAS SCARED AND NERVOUS ! It was such a unreal experience and traumatizing to witness , I do not even trust my own animals being left alone with people at vets or groomers anymore due to this. That poor owner had no idea what there baby had endured . We had to re wash the dogs lower part as the dog had used the bathroom on him self due to how scared he was , as well as multiple nails where cut to low and he had blood on his fur. This upsets me because not only is it the most cruel thing I had ever witnessed happened to an animal but I have a rescue dog who is not all the way there and is very nervous and easily frightened and the idea that she would have reacted the same way and could have been treated how this dog was treated makes my blood boil. And let me also make it clear that I am not just a bitter ex employee, I have worker for other grooming/ boarding places and never would I lie about something like this . Regardless of it was one time occurrence and the owner just had a bad day and lost control . This was ridiculously unexceptional, PLEASE! PLEASE! do not take your animals here . DO NOT RISK IT .

I am so happy we found this wonderful place! Our two dogs were so cared for and happy. You can tell…read morethe owner really cared and spent time with them because she was a lot share funny stories about how my bubbies acted. I know they will be well taken care of on their next visit!

From the owner: We provide "Loving Care When You Are Not There"! 5-star, luxury accommodations and services for…read moreyour pets: Wagsworth Hotel (dog boarding), The Coterie (cat boarding, long term), DayStay at Wagsworth (doggy daycare), The SPAW at Wagsworth (grooming), Sire & Dam Boutique, and more!!

My dog loves coming here & Alyssa takes such good care of him. Plus the pics she post everyday day…read moreon Facebook are really nice because I can see what a blast he's having.

I love the time they spend with our dog. They took the time to run him every day and let him play…read morein the water. The environment is super pet friendly. They were amazing at posting pictures every day so we could check up on him. I'm not sure who had more fun on vacation, us or him?

Gena has taken care of our pets for years. Hands down the…read morebest pet sitter in the Macon area! Gena is dependable, very knowledgeable in caring for pets as well as conscious of their individual needs, and just a genuinely honest and caring person. Highly recommend.

Gena is giving an awesome service for our 2 cats home care while away. We sometime have last minute…read morerequest for service and she always figured a way to be available. We certainly recommend her service. Stephanie

Took my two babies in and they got great haircuts! So cute with bows and bandanas! The pups seemed…read morequite comfortable and happy when I picked them up. I usually see my dogs scratching from loose hair when they get home from other groomers, but not today! No loose hair, no heavy powder smell and they look great. I was happy to get them back within three hours. I used another groomer while waiting to get on the schedule to Dog's Life and these cuts are so much better.

I don't know what it is about this place, but EVERY time I bring my Shih Tzu here the next time I…read morebrush him he shakes like crazy with anxiety. Also, there is always something wrong with his haircut. His face is always cut uneven and they also miss spots on his body/legs. My mother brings her Yorkie here and his face is so uneven as well. And both of them are always really itchy for a couple of days after their appointment. My Shih Tzu's nails are always sharp too. I thought maybe it would get better after a few times, but nope. Will not be returning! Picture of the Yorkie's uneven face cut for reference.

I have my dog Axel stay with you on several occasions and he just loves it being with other dogs…read moreand plays with them. You all take really great care of him while I go out of town. I would recommend you to anyone looking for doggie day care.

I was charged twice for my dogs boarding. I have called them twice about refunding the second…read morecharge and have not heard back. They said they had to reach out to their corporate office. It has now been over a week and I still have not heard anything or received a refund. I had to dispute the charges with my bank. I have tried calling them again and nobody answered the phone.