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    My Favorite Laundry

    5.0 (1 review)

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    4 years ago

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    Garment Care Genie

    Garment Care Genie

    4.4
    (73 reviews)
    $$

    I entrusted this dry cleaner with five high-end garments valued at over $3,000. When the items were…read morereturned, multiple pieces had clearly shrunk by roughly two sizes and were no longer wearable. These garments fit properly before service and were worn without issue. When I raised the concern, instead of taking responsibility or offering a reasonable resolution, the company dismissed the damage entirely, hid behind "industry standards," and claimed the changes were within "normal tolerances," despite the fact that the garments were materially altered and unusable. What was especially frustrating is that a prior issue with a different garment had already occurred, which they acknowledged at the time by offering compensation as a "courtesy." Now, faced with a much larger and more obvious loss, they refused any accountability. I expected professionalism and care commensurate with handling expensive clothing. Instead, I was met with deflection and a refusal to stand behind their work. I would strongly caution anyone considering bringing valuable or tailored garments here.

    Double charged me three weeks in a row. Each time they provide a credit that gets eaten up when…read morethey double charge me the next week. I used My Laundry Genie every week for more than 10 years. Now that it has been taken over by incompetent owners like Gino and Ricky of Garment Care Genie, I and everyone I know are looking for a new laundry company. Stay away!

    Margate Coin Laundry and Dry Cleaners

    Margate Coin Laundry and Dry Cleaners

    2.3
    (7 reviews)
    $

    New owners suck customer service is horrible. I walk in and nobody is at the counter for assistance…read moreand when they are, they are not paying attention or greet me or even ask me what I need to be assisted with. Last time I came in to go pick up my clothes that were washed and nobody was at the counter. I waited moments and still nobody came. I rang the bell and nothing. I had to grab my clothes myself. I came there today to do a wash and fold and the guy told me I couldn't wash my bath mats anymore when I did it multiple times before they are not nice to customers this place used to be packed before the new owners came and now that they are here every time I walk in it's like a ghost town they will not last with that attitude and horrible customer service. The old staff was so nice. I don't know why they got rid of everyone. They were so helpful and had great customer service. These new people and this new ownership fucking sucks. I will be going somewhere else from now on.

    It is one of those days. Come home after working 12 hours, go to sit down on the couch only to land…read morein dog vomit. Go to wash the couch cover and all of the water comes pouring out of the bottom of the washing machine. By the time I clean it up I've used every towel in the house not to mention I still need to wash the couch cover. Unearth every quarter I can find in the house. Run to the laundromat I usually use only to realize I forgot laundry detergent. Run back and they are closed. Arghhhhhhhh. Found this laundromat in Margate a few miles away. Stepped over the homeless person camped out front while hauling sopping wet 50 pound bag of clothes. 8:30 and camped out watching the $5.25 washing machine finally clean my load. Not the cleanest but they will do on a pinch. Fake as hell wrestling on the TV. Last wash 9:30, they close at 11. They have an ice cream machine. Just a typical day in my glamorous life.

    Freedom Laundry

    Freedom Laundry

    2.7
    (7 reviews)

    I regularly come here to wash my clothes and love how clean it is. BUT yesterday, I had a terrible…read moreexperience here. I run a party set up business and decided to wash all my table cloths and napkins there for an event coming up. Everything was fine until I took them out the dryer. The machine had been making a noise Mid dry and stopped. When the dryer finally stopped, I One napkin had burned and was like Ok that's fine no big deal, but my table cloths? RUINED. They all came apart. We told one of the girls that worked there and she instructed us to call the manager named Jay the next day. We did. We explained the issue and she had no care in the world and said it's policy to wash at your own risk. Ok, where is that posted anywhere? We asked to see it and she said it's there and I'm sure they told you. They didn't all the girl did was hand us a card with the managers name on it. She was rude and said too bad. We told her it's not our fault your machine is defective, which we found several washers that were flooded and did r have an out of service sign and let people use them and lose their money. Now I have to buy new cloths bc of THEIR dis functional machine. Save your money and go elsewhere. They're rude and inconsiderate people that only care about themselves and their money.

    First time here. Manager opened the door and greeted me. Very clean and spacious. Good vibes do to…read morea not so fun job of washing clothes. Will definitely come back

    My Favorite Laundry - laundryservices - Updated July 2026

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