Decent enough place, was using them for about three years. They had a tenant with a rat infestation…read moreand they decided not to let anyone know. After a few months of not accessing my storage I show up and there are rat feces everywhere. I asked the manager if she was aware and she said yes, they had a tenant in the 100's building who brought an infestation with him. The appropriate thing would have been to inform the tenants. I'm sure they are quick to reach out for payments, should be the same when there is an issue on their end. I cleared out and went down the street to Extra Space Storage. Bigger unit for better price and a clean facility.

I typically don't use or need a storage unit but was looking for one for my son. I tried multiple…read morecompanies and the rates were astronomical. I called the Big Red Barn and Mrs. Lisa was so pleasant. I immediately knew after the call I needed to go to the location on in Killeen at 1328 W Stan Schluetar Loop. I was amazed! The office was clean and smelled awesome. The attitude of the ladies was also great. The rates were well within my budget and when Lisa said my rate came with insurance, my jaw dropped. Other companies wanted extra and the rates were already pricey. I feel confident having my son's belongings here and just want to say thank you to Mrs. Lisa for being so kind Cyminthia Rogers

I stopped in to ask questions about renting a storage unit, and Camille was so friendly and…read morepatient. I told her I was new to the area and was checking out other facilities too. She gave me her business card, and suggested with confidence I was at the best place. A week later when I got the rest of my stuff, I came back, and secured a unit with her. She's warm and friendly and very knowledgeable. Her work ethics are spot on (I used to manage a storage facility years ago).

I came in last minute and got a unit in less than an hour! Staff super friendly and very helpful. I…read morecould be happier.

Great facility! Clean property, Staff is knowledgeable and Friendly! Prices are competitive and…read morefair.

WARNING WARNING…read more WARNING I would give Freedom Storage zero stars if I could. My experience here was beyond unacceptable. My storage units -- along with numerous others -- were broken into, and somehow this all happened during the exact period when the cameras "failed." Convenient doesn't even begin to describe it. What makes this even more suspicious is that my units were not located together. Whoever did this knew exactly where to go. They would have needed to know the layout, the unit numbers, and the routes through the facility to avoid detection. This wasn't random. We're told this is a secure facility, but when I went to check on my units, I was able to access them during the time the cameras were supposedly down -- even though the magnetic lock system is supposed to prevent doors from opening when surveillance is offline. So not only did the cameras fail, but the backup security measures failed too. Let's recap: * Cameras were down * No backup footage available * Gate security didn't prevent anything * Magnetic locks didn't work as intended * Personal locks were useless (a locksmith even said they can be picked in seconds) At that point, calling this place "secure" is misleading. When everything fails at the same time, and the thefts appear targeted, it raises serious concerns about how this could happen without inside knowledge. To make matters worse, the system did not prorate my rent after the incident, and the property manager has not responded to employee emails regarding this issue in over 72 hours. And to address the likely response -- yes, you probably won't find me as a current tenant. That's because I moved out within 48 hours of discovering the theft. If you value your belongings, I would strongly reconsider storing them here. If that's how they treat the veterans in this Military community I think they should be put on the Black list for this community.

Have been doing business with Mark for a couple of years and would always suggest Toy Box Storage…read moreif you need to store a Vehicle, Rv, or Boat.

We stored our trailer there when we weren't using it. Their prices are affordable. Covered space…read morewas great. In and out privileges 24hrs secured access. We would use them again in a heartbeat.

I cannot say enough about this clean storage facility. Their units are sturdy metal and their…read moredoors close securely. There is one way in and out of the gate. There are U-haul trucks you can rent. MARY is always helpful. They answer all my questions. They let me stay in their tv waiting area with magazines and comfortable chairs, and use their phone when I locked myself out of the car. They checked on me to make sure I was all right, and gave me water to drink. The man who keeps the grounds knows what he is doing. I feel safe there, and the staff makes sure the environment is sanitary. They have a lot of units. I think you'll be very glad you rented from here.

I've used a lot of different storage services during my 18 years in the Army. This has been the…read morebest experience I've ever had by far. Everyone I've dealt with has been extremely friendly, accommodating, and helpful. They clearly explain all of the options available and their prices are very competitive. The property is clean and secure. I'll be using them again when the need arises. I give these great people my highest recommendation.

I had service with Killeen Steam Cleaning. Worker came on time. Spent twenty minutes setting up,…read morewalking back and forth to the truck. He was in the three room job for 30 minutes. Only did one pass over the carpets. All was captured on cameras. I called to explain what had transpired, and asked for a redo of the work. There has been no response. Crickets

The service was prompt & professional. I highly recommend and will definitely be using your carpet…read morecleaning service again in the future.

I have been renting a storage space here since February 2017, and I can honestly say this is one of…read morethe best boat storage facilities I have ever rented from. What really sets this place apart, however, is the owner and management. Wes is one of the most outstanding and understanding gentlemen I have ever had the pleasure of renting from. He does an excellent job keeping tenants informed about anything happening at the facility, including any issues that arise and upgrades or improvements being planned or completed. His communication and dedication to the property are truly appreciated. The facility itself is also excellent, and having a paved boat ramp right next to the storage area makes it even more convenient and appealing. After all these years, I am still extremely happy with my experience here and would highly recommend this boat storage facility to anyone looking for a safe, convenient, and well-managed place to store their boat, kayaks, and other watercraft.