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    Stanley C Bierly - Name and Logo

    Stanley C Bierly

    (5 reviews)

    Absolutely terrible customer service! I originally contacted them in April to have a propane…read morefireplace inspected as I couldn't get it to light. Then, we discovered that the propane wasn't being filled by them so that is why it wouldn't light. After about 2 months of calling them asking for the propane to be filled, they finally sent someone out and filled it. Next, they claimed they couldn't inspect the fireplace without a pressure test of the line. Another 2 months of them no-showing for multiple appointments, they finally came in October and completed the pressure testing and inspection of the fireplace. Afterwards, I was told I needed a part which would be in the next week. After five weeks of not hearing anything, I called them. They told me that they have no record of ever coming out to my house and that they would have to come and do the same thing again. Then, when I told them that they had already been to my house for the service appointment, they told me that they have no record of me being a customer. They then wanted to charge me another insane amount to come out again. I'm finally just done and going to call somewhere else. Apparently these people don't want the business.

    I bought a Jotul from Curt Bierly. Love my stove....aside from my purchase, Curt always takes my…read moreemails/calls if I have any questions. Service is excellent. I'd recommend this company -- great, friendly, smart, top notch all the way around!

    My Guy Services - hvac - Updated July 2026

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