Amazing place!!! I used to bring my previous dog here but he unfortunately passed away. Now I just…read morebrought my new baby and he loved the groomers. Everyone is always so nice and they treat him so well. He can't wait to come back!!!

I normally go on yelp to write bad reviews but this one is gonna be different. Brought my dog here…read moreto get his nails clipped expecting to pay at least $10 + tip but it ended up being free. They were nice and did it so quick and easy that they didn't even accept my tip.

The folks at Chilltown are very professional and listen to your questions and requests. My two…read moreMaine Coons look amazing!! We already booked our third appointment!

Excellent groomers! My dog came back looking her best. Nice calm environment for grooming....very…read moreclean also. Prices are very fair and they accommodated my senior girl very nicely. Highly recommend. We also took our two cats there for grooming...again an excellent job. Highly recommend. All three returned very calm and peaceful.

I would definitely bring my little one here - thank you so much for your kindness!…read more Vincent was welcoming and overall friendly. Wouldn't hesitate to bring my little one See you soon!

He was drunk when i picked my poor dog up I was so upset. My dog spent hours there and he did…read morenothing.... He was drunk when I got there so upsetting....

I don't even know where to start, but what I'll say first off is that we had a horrible experience…read morehere. We moved into town and were looking for a groomer. We stumbled upon this place and brought our dog here. When my husband was dropping him off, he was explaining to them what kind of Cut he wanted them to do. He said just a simple trim nothing too short. The woman looked at him and flat out, said "I have no clue what you want", And she called for somebody else to come over and yelled "This guy is asking for something and I don't know what he wants." - In a very rude tone. Mind you, we are brand new customers, this is our first time there. Our dog is a golden retriever and so he's the happiest dog you'll ever meet. Because it was our first time I called an hour later to check up and see what his status was and how he's doing. The woman that worked there (didn't get her name but she was a very tough and rude woman) was very mean as if I was bothering her when I called. I simply was asking for an update to see when my dog would be done, but she was not very polite. After picking him up, we noticed that he was not Himself. He was pulling us to leave. When we brought him home, he was very quiet and not his happy self. A month later we had another appointment booked and as we were walking close to the door We noticed our dog, pulling us the opposite way- He was basically telling us that he did not want to go inside. That was a huge red flag for me. I knew something happened during his first grooming Session And I'm glad we trusted our instinct the second time and didn't go through that door. Unfortunately This is not the first time I've heard of an experience like this from This place. 2 other friends who have dogs stopped going there too because of similar stories. I don't know what happens behind closed doors at Studio Groomers, But all I know is that if they treat humans like myself so mean and rude, then I can't imagine how they treat dogs. I am really concerned about this place and their staff. Please, if you're reading this be cautious before going here if you care about your pet.

I have tried several groomers in my area to mixed results, which is why I decided to go a little…read moreout of my way to try Studio Groomers after receiving a personal recommendation. Greg did a great job with my portie's lion cut, and she was done in 3-4 hours, which is faster then usual. I will 100% be back soon!

My Giuseppe ( Bernese Mountain Dog ) loves his adventures with Melissa and her team.......she is so…read moresweet and the best dog trainer !!!!! She truly loves dogs. I highly recommend !!!!!!!

This team have helped us pre-pandemic and all the way through. From daily walks to beach trips,…read morehikes, and all kinds of other adventures. Our sweet boy Dusty pins his nose to the window waiting for them. They are THE BEST. P.S. they always get the pups to pose like they're going to be on an album cover... I love it

This was my second time here and I gave officially made them my groomer…read more They do a great job with my doodle!

I contemplated not writing this because I don't like the thought of taking away someone's…read morelivelihood or hurting a small business but I truly cannot stand the thought of this happening to someone else's baby. We took our dog here randomly because we couldn't get an appointment at our regular before the holidays. I will say I was able to book an appointment quickly and obviously did not read the reviews. I asked for a simple bath, deshedding, and the usual ear cleaning. We have a mix with medium hair, not a malamute but not a pitty length. He was not matted, not was he shedding anymore than normal (not clumpy or undercoat). He has a gorgeous coat that we frequently get complimented on and is well taken care of. I took him out to get groomed in the afternoon and when I picked him up, I saw that he was chained to a grooming stand by himself with no more than 4 inches slack. I didn't think much of it at the time, since I know he doesn't go into a crate easily, paid and left. Upon getting home I noticed he smelled great and was clean. After a day I noticed he wouldn't eat and was flinching and whining when I would touch or pet him. I rushed him to the vet thinking something was seriously wrong. After spending over $1200 at the vet for an exam, testing, and multiple pain meds, we realized that he had been brushed so hard on his back that they tore skin. After a couple days, and now 2 weeks, he has a HORRIFYING amount of LARGE scabs up and down his spine from the very top of his head to the base of his tail. We concluded that this was from the deshedding brush. There are no scabs on his stomach or sides so I cannot show photos and because he is black, they're nearly impossible to see when I try to photograph. I cannot bear the fact that my sweet boy was brushed so hard for god knows how long that he was bleeding and in pain. This was not a mistake that went unnoticed. This is pure animal cruelty and they are honestly lucky I am not pressing charges. They should not be allowed to touch another animal. Lord knows what else goes on behind closed doors. Please do not take your babies here. I am devastated for my boy.

If I could add stars, I would! We have been going to Shampooch for several years then we moved to a…read moredifferent state. While at the different state, I brought our Yorkie to several groomers there, we were very disappointed! Fortunately, we returned to NJ and had to call Grace! She's the only one that does our Yorkie perfectly! She's so kind, gentle to our Yorkie, professional and friendly to her clients! Her boutique is just perfect... a one-stop shop! Have your fur baby groomed then purchase reasonable priced, cool clothes, toys, treats, collars and leashes and PUP-CAKES!! We never leave her store without buying the pup-cakes!they always sell out quickly!

I bring my two mi-ki's to Shampooch & my boys are always calm & happy when I pick them up, not to…read moremention that they look great! Grace does a wonderful job !.She is very knowledgeable and caring about her furry customers. I like the fact, that shampooch is more of a one on one atmosphere and when you drop your pup off at his appointment time Grace is always ready for them. I wish doctors offices ran so smoothly.Grace always texts you that your fur baby will be done in a few minutes so by the time of pick up its perfect timing to go home.Grace also has good quality pet items on display from tee shirts to harnesses at reasonable prices."Buddy & Leo " are always very satisfied customers and so is their mommy! See you soon Grace.

They did a great job on our pup. The staff were super friendly. This place will be our new go toread more

Dear Management,…read more Thank you for responding to my complaint, although I must express my disappointment that it took several weeks to receive a response. Such a delay is neither acceptable nor reflective of the level of professionalism I would have expected. To begin, if you intend to rely on surveillance footage as part of your response, please ensure that you are reviewing the footage from the correct date. I take accusations that question my honesty or integrity very seriously, and I was disappointed to read statements in your response that appeared to suggest my concerns were unfounded. Making such assertions without clear evidence is inappropriate and could be viewed as damaging to my character. My husband and I contacted your organization as soon as we noticed the bald spots on Ace. When we picked him up after his grooming appointment, his coat had been fluffed and styled, making it difficult to immediately notice the affected areas. Once we discovered them, we reached out simply to understand what had happened. We were not seeking a refund or discount--we were looking for an honest explanation and accountability. My review was never intended to harm your business or its employees. It was an honest account of my personal experience and was written to make your organization aware of our concerns while also allowing potential customers to make informed decisions. Every customer has the right to share a truthful experience, whether positive or negative. I respectfully request that you provide me with a copy of the surveillance footage you referenced, as I remain confident that Ace's condition was the direct result of the grooming service he received. For your reference, I have attached photographs clearly showing the bald spots that appeared after his appointment. What has been most disappointing throughout this experience is not only the condition in which my puppy was returned, but also the lack of empathy, accountability, and professionalism demonstrated in your response. As pet owners, we place an enormous amount of trust in those we choose to care for our beloved companions. That trust was broken, and your response has only reinforced our disappointment. I sincerely hope that you will reconsider how customer concerns are handled in the future. A willingness to listen, communicate honestly, and accept responsibility when appropriate goes much further than dismissing a customer's experience. Sincerely, Karina K.

This is the BEST dog salon I've ever been to for my shihtzu. His haircut everytime is beautiful and…read moreFernando takes amazing care of the pets. 10/10

Lucy always looks amazing when stepping out of Fluff Pup thank you for caring for her.read more