I've been bringing my cutie pie to this grooming establishment for over a year now, and unfortunately each visit seems to come with an attempt to upsell additional services. Almost every appointment includes recommendations for add-ons like deshedding shampoo, which increases the overall cost. Today's visit was especially disappointing. I was told for the first time my dog has dry skin and they proceeded to point it out, though it wasn't clear what solution they were leading into--possibly another added service or product recommendation. Then I was told my dog had "a lot of matting" underneath her undercoat. They showed me the area, and honestly, it did not appear severely matted at all--nothing noticeably different from what she's had during previous grooming appointments with them. The owner continued explaining they weren't sure how long brushing would take before shampooing and because of that there "may" be an additional $25 charge. The uncertainty around the pricing was frustrating. I came in expecting a simple shampoo and haircut, but was quoted $115 with the possibility of additional charges depending on brushing time. The owner even suggested I take my dog home, brush her myself, and bring her back--which I found surprising. On top of that, I was told pickup wouldn't be for another 4 hours. To me, that feels excessive and seems tied to taking on too many dogs at once. If my dog is already staying for that amount of time, I struggle to understand why there may still be extra charges added. What's most disappointing is the amount of surprise fees and added services, especially as a long-time loyal customer. Every pet owner I've spoken with--many with the same breed--typically spends around $60-$70 for grooming. Also during our conversation another customer came in and waited with his dog , when clearly on their door it says one customer in store at a time . The owner should have made that clear as I felt uncomfortable all while another customer stands there listening in. Upon my arrival, there was another customer there with his dog and I patiently waited outside Needless to say, just be aware that during visits, additional services may be recommended that can significantly increase your final bill. -- A disappointed loyal customer read more

UPDATE: As of 2023-2024 they no longer take in business for just dog/cat nail clipping / filing can only be done in conjunction with grooming. read more

Brought my giant pup in for a nice clean bath and grooming after 4 months of no showers post his surgery. The appointment was very easy to make and the lady was accommodative with my schedule. The ladies at this grooming place are the sweetest, so gentle, patient and great with dogs. I loved their demeanor and professionalism. My pup came back clean, smelling and looking like a million bucks with his bandana and holiday treats. Definitely coming back here for his next bath! read more

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A few days ago I brought my dog here for a haircut. They usually do an okay job but I guess this day they were busy/rushing. I wish they would have just asked to reschedule on a day where they had more time. When I walked in they stated that my dog had knots in her hair and would cut the hair shorter I didn't mind because I understood her hair was a little long. However when I received my dog back she literally almost had no hair left! On top of that they decided to leave all the hair on her ears still but completely skinned the rest of her body. Not to mention I paid 90 dollars for them to shave my dog bald which I could have done for free at home myself. I was very unhappy. But i didn't see my dog until I paid. I will attach photos of her the day before grooming and after. read more

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love - love - love clips and snips!! They've been taking Care Elizabeth Summer for over 5 years!!! Super caring- careful to details and honestly caring for your baby!! !!! Luz and her staff- the top of professionals in the field!!! Highly recommended!! lol read more

Clips N' Snips - Pet Groomers Near Me - Clifton, New Jersey

NOT RECOMMENDED....READ THIS, THEN FIND ANOTHER SALON: First, I had made an initial visit to Clips N' Snips for bathing our Lab. Staff advised me that I must first produce a Rabies certificate. I then showed them the metal Rabies tag that is always attached to our dog's collar, issued by the City of Clifton. SURPRISINGLY, the salon would not accept the metal tag as proof of Rabies vaccination! I was then asked to produce the original Rabies (paper) certificate prior to her being bathed. I returned home and emailed the Rabies certificate to the salon requesting that I be called to confirm receipt of same; THE SALON NEVER MADE THAT CALL. I then returned to the salon, keeping an early afternoon appointment. Note that, in the interim, the salon sent me several text msgs indicating that I would be billed if I were a NO SHOW! While at the salon, I attempted to hand a paper copy of the Rabies certificate to staff who refused same stating that "We don't keep paper here....". I was then showed a document that contained an extremely lengthly paragraph; clearly a form to remove all liability from the salon in the event of the pet owner attempting to file a claim! At first, I was uncomfortable with the idea that potential harm could occur to our dog; I eventually agreed to accept the form as she did need the bath. At this time, staff was ready to take my dog in for her bath. I mentioned that I would wait in the salon. However, I was told that their policy prohibits pet owners from waiting in the salon while the pet is in their care! All of this had quickly become unacceptable for me. Leaving my dog with a groomer is no different than leaving my 3 YO Granddaughter alone with the doctor! Not a single chair or platform for sitting existed in the salon. Staff indicated that Covid19 was their concern. I offered to retrieve my CDC vaccination card from my car to show proof of vaccination; they refused to see it and asked me not to wait in the salon! At that juncture, I asked that the consent form be destroyed and that I decided I would not be leaving our dog with them based on all of the restraints and conditions shown to me by Clips N' Snips. I also indicated that I intended to write a review for the purpose of alerting other pet parents of this experience. With respect to the "favorable" reviews, I am hesitant to believe their validity as a good amount of the verbiage contains details that only could have been written about if the pet owner witnessed the grooming. Additionally, look carefully at the posting dates for other reviews as there are barely any that were written and posted this year. read more

Do not bring your pet here, very rude people. DONT BRING YOUR CAT HERE!!!! Very unprofessional, cannot be around animals. Costs 100 dollars for a shave, ear clean, and nail cut. Fine, The horrible lady called when he got nervous and asked for another 40 dollars to for them to get another person to hold him. Saying we cant shave him we need to 40 dollars to continue. So i said fine we wont shave him bc i dont want to upset him. She DID NOT mention the fact that she already started shaving him and did half his body unevenly and called it a butt shave. Excuse me? And failed to mention at pickup and the phone what he looked like. Verbatim says" oh he just looks a little silly he got his butt shaved" SILLY? I did not pay and bring my cat to leave looking "silly." I call back later and she wants to give me next available appointment to fix her disgusting mess. My other cats appointment was yesterday, and i wish we just never took him too. Their haircuts are just bad. I waited 2 months for this appointment, im very disappointed and angry and her attitude was horrible. I cant believe these people are in business. If i could give zero stars thats what they deserve. Then proceeds to have a screaming match with me on the phone. Save your money, time, and your pet being traumatized by these people, and just dont go here theres better places and definitely not worth the wait. Reply: you were not clear in any way shape or form. Professionals would not allow any pet to leave looking like this, you did not say you started shaving him, did not give your professional opinion that you should continue you just asked for 40 dollars to continue. so dont even. If you did, we would not be here now, he would have been shaven and it wouldve been over. And please with my other cats cut? I waited for 2 months for this appointment, what do u want me to do not get him groomed after waiting 2 months? Please. And i would not have been even raising my voice with you, im usually very calm and collected, but YOU'RE attitude and very passive aggressive tone set me off. Please check yourself. I did not disrespect for no reason. You were the disrespectful one and yes you should get shut down if you cant communicate and be CLEAR with your costumers. You charged for a butt shave and an ear clean. Look at the picture and tell me are you proud of your work? Yes very dumb. read more

Clips N' Snips - Pet Groomers Near Me - Clifton, New Jersey

I brought in my puppy Olivia for a puppy trim and bath. She was well taken care of and looked adorable afterwards! It only took about two hours so it was also a great turnaround. I don't usually write reviews but I wanted to share that the groomer noticed that my puppy had a waxy build up in her ears and suggested that I go to the vet. Turns out she had an ear infection! That eye for detail and concern for my puppy's wellbeing won me over and I will definitely bring Olivia here again. Highly recommend. Thank you so much Clips N Snips for taking care of my Olivia! read more

Clips N' Snips - Pet Groomers Near Me - Clifton, New Jersey

I have been taking my doggy here for over a year now. This place and its staff is AMAZING not only does she come out looking great but she comes out happily wagging her tail. The staff is always super friendly whether in person or via the phone. Lila loves Luz and her whole staff ! Definitely recommend this place to anyone with a furry friend. read more

Clips N' Snips - Pet Groomers Near Me - Clifton, New Jersey

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After doing careful research I came across this hidden gem. I just got a new puppy and was worried to just take her anywhere. After reading all the positive comments and seeing the beautiful after photos I fell in love. They treat my Ruby with care and you can tell. She doesn't come out anxious or nervous. She comes out happy with her tail wagging. I noticed that they pay careful attention to her and she cane out with no cut marks at all. I would highly recommend this place. Especially if you're looking for a clean and professional grooming place. read more

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Great groomers very detailed and meticulous. They took great care of my dog and his haircuts always come out amazing!

They always take such good care of my baby girl. This is the only groomer my baby isn't scared of and she comes out happy. The quality of her haircut is always a 10. read more

Clips N' Snips - Pet Groomers Near Me - Clifton, New Jersey

I've been coming to clips n snips for yeaaaaaaaars. With several dogs. I moved to Maryland (somewhat recently) and anytime i come home I make sure to send my furr baby (Lou) to them. There is literally no comparison between them and any other groomer that we've gone to. My pup loves them. And i love how well they take care and pamper my pooch Reasonably priced. Communicative. Clean facility. Timely. What more do you need ??? 14/10 would recommend read more

Clips N' Snips - My hand is one boy - Pet Groomers Near Me - Clifton, New Jersey

Murphy still gets his haircut here, ever since he was a puppy. He has only ever been professionally groomed here and there is a noticeable difference. It took hours for him to adjust to a complete stranger grooming him. Now, we call ahead and take him for the afternoon and he's good to go. The staff is very friendly and must be very attentive, since admittedly, my dog is a bit of a diva. He's not the easiest when it comes to nail trimming and we're thankful that they are so patient here! They usually send him home with a bandana or some sort of accessory, looks very cute after his grooming! I love the oatmeal-type smell he has afterward as well, it lasts even long after he's left the salon. read more

Clips N' Snips - Pet Groomers Near Me - Clifton, New Jersey

Luz and her team are amazing !! I have been coming here for years now . Thank you for all your hard work , Toby always looks amazing . You guys have always gone above and beyond . This holiday season they gave away little holiday gifts and had little ornaments for sale (pic attached ) . Happy Holidays and thank you again ! read more

Clips N' Snips - Happy Holidays - Pet Groomers Near Me - Clifton, New Jersey

We love bringing our Teddy here, they are excellent, and we love the way they treat their customer. read more

Clips N' Snips - Freshly Groomed - Pet Groomers Near Me - Clifton, New Jersey

My Golden Retriever Riley has been going to Luz since she opened her business. The people and service have been top shelf. Everybody is kind and patient. Her grooming always looks great! Been to other groomers with past golden retrievers over the years and she's the best groomer hands down. read more

This was our first time using this groomer and we are very happy with their service. I just picked up my French Bulldog and she looks and smells great! They gave her an oatmeal bath, cleaned ears, and trimmed nails. She has very sensitive skin so they mentioned the oatmeal bath. Price was very reasonable. The only FYI... they don't accept dogs with vaccines outside of the US. Our dog came from Russia, but her most recent vaccines were done in America. read more

Clips N' Snips - My Frenchie after her grooming. - Pet Groomers Near Me - Clifton, New Jersey

I've been coming here with Pooh since April 2016!!! This is the only place Pooh gets groomed now... this time I had to bring her in asap because a month ago my mom decided to trim her face . My mother is not allowed to come near her with scissors any longer! Luz saved Pooh and made her look like her old self again!! Thank you so much Luz. Happy holidays and have a Happy New Year!!! Thank you thank you! read more

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Took my new 11 year young Yorkie here today . Wasn't too sure I would get an appointment. The inside was immaculate.. didn't smell and the staff was courteous and friendly. Picked up my dog around 3:15 and wow what a complete change .. Luz and company kudos.. and thank you for taking good care of Bo. We will see in a few weeks read more

Luz and her team are amazing! They take such good care of my pup Lexington. I highly recommend this salon, best in the area! read more

Clips N' Snips - Pet Groomers Near Me - Clifton, New Jersey

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What a great find! My son found this on Yelp & they did a great job on his dog & I've been here twice now & am very happy! It's not a dog washing factory like other groomers- it's a warm, friendly place whose workers are true dog lovers! My dog has anxiety & hates loud noises, but he's fine here & the girls are so caring. The icing on the cake: reasonable prices, easy to make an appointment & they do a great job. Take a look: read more

Clips N' Snips - Pet Groomers Near Me - Clifton, New Jersey

Amazing! They did an excellent job. I took my 9 year old Yorker there and this place exceeded my expectations. Very professional and great service- friendly staff. read more

I took my bich-poo here for the 2nd time. His hair on his sanitary areas was cut way too short which caused an infection and incessant itching. I finally had to take him to the vet. UPDATE: Luz reached out to me and genuinely felt terrible for my puppy, Prince's, experience. She was more than willing to rectify the situation. I am very happy she reached out to me and she definitely changed my opinion due to her sensitivity to the situation. read more

Love love love this place! My Mia is very comfortable with Luz.. she does an amazing job and she's great with the fur babies! You can see the love and dedication that she has for what she does!! I don't trust my baby with any one but I do trust Luz!! read more

I would highly recommend this place! Great prices, nice staff, and dogs come out looking fabulous. Not one nick and Luz was a great person to talk to, and she was understanding. Plus, they won't lecture you or make you feel like you're a bad owner if your dog has some matted hair due to either the collar or constant licking under the belly. Overall, I felt comfortable with the area in general and I am coming here again! I put up the picture of my dogs Teddy and Bella with their new summer hair cuts. read more

Clips N' Snips - My babies Teddy and Bella looking all cute for the summer and happy with their grooming! - Pet Groomers Near Me - Clifton, New Jersey

I have been taking my dog Jax to Clip N' Snips since he was a puppy at 4 months old. They always listen to what I want and make sure they understand. My dog gets nervous going anywhere and everywhere but the staff is always friendly and try's to calm him down. There have been times they squeeze me in when I call last minute even though I don't ask them to which is much appreciated. Jax always leaves smelling great and looking fresh and clean. We used to live down the street and now moved 25 minutes away but still drive back to Clifton. Recommend Clip N' Snips 100%! read more

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I normally take my fur babies to a different groomer. However, they were not open on a Monday. My 10-week old Bella was a bit smelly for a pup. I took her first quick snip and was so pleased that I found Clips N' Snips online. The staff is so pleasant and their services are Ah-mazing! Thank you so much ladies. I believe I have found a new grooming service. read more

Wow! Found this place here on yelp and I can't rave enough about it! Lola is 5 months (with rapidly growing fur) SHES also a westie! It was important to me to find a place that knew how to groom westies. Lola isn't a show dog or anything but we did want her to look like a real Westie! (We've seen some botched grooms) anyway. It was so easy to make an appointment and the staff here LOVE dogs. They came out to meet our baby and give her lots of kisses (pretty sure she didn't even realize we left) we told them what we wanted, they gave input and three hours later we had our girl back. She looks PERFECT! Clips n Snips did such a great job and Lola seemed pretty comfortable with them. We found our place and never looking back! See photos for before and after! read more

Clips N' Snips - Pet Groomers Near Me - Clifton, New Jersey

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Love this place! This place is clean and welcoming. I feel safe leaving my dog in their care. My dog loves being there and leaves feeling happy and energetic! Highly recommend. read more

My husky did not look groomed at all Nails were disgusting, didn't smell good nor did they dress her up after her grooming which I was really dissapointed about read more

Today was my first of many trips to come to this outstanding establishment. I have a massive German shepherd that thinks he's a baby and whines at the sight of a brush. He is almost impossible to bathe and do groom. I took him today and immediately felt at home. Luz, the groomer, was very knowledgable of dogs and extremely comforting to Toby. I knew right then and there that he was in expert hands A little while later, my dog came out looking like new. Amazing experience and amazing service I would recommend this to absolutely anyone read more

My dog fell off the table there now he has a bad lip. Stay away from this place

I wish I could give this place more than 5 stars for they deserve a million. I'm new to NJ and was looking for a good place to get my anxiety prone maltipoo groomed. I found this place on yelp with all its great reviews and I was not disappointed. My Khloe was so matted but Sanae worked wonders on her. When I came to pick Khloe up she was so beautiful and smelling so good. With all the matted hair on Khloe I was expecting the worse because Sanae told me she might have to go really low and I didnt want Khloe cut low. Sanae told me she would do her best but she did better than her best. Khloe was absolutely beautiful. I will definitely be back here. Khloe was very happy when I came to get her loving on Sanae. The entire atmosphere and energy in the place was awesome. Thanks Sanae you're the best. And please forgive me if I spelled your name wrong. read more

Clips N' Snips - Sanae perfecting my Khloe. Working miracles. - Pet Groomers Near Me - Clifton, New Jersey

I took my dog Coco for grooming on the 11th of May. My previous experiences had been good. Only had a suggestion this day, not shave so close at the genital area. Last time it was awful. My dog had razor burn and was very uncomfortable for days. The lady was not friendly. Asked me to take off his harness and leash, which I did. Then I see a woman come out to pick him up with a dirty leash, Places it around his neck in a very nasty way. I never put anything around his neck. He's not used to it. So he gets agitated and obviously it bothered her and nastily pulls on it very hard and drags him him inside. I think this is abusive. I did not say a word, but I was fuming when I left him. This was done in my presence. I am concerned by the negative moody attitude which lead to the mishandling of my Coco. I wonder how my Coco is treated when I'm not there, during the many hours it unfortunately takes to groom him. It took 4 1/2 hours this last time. I know,, he's not the only appointment. Still, I find it excessive. Very disappointed! Nevertheless, I paid and tipped. Do not know if I'll be back. Myrna T. read more

Go here for kind, gentle treatment of your pup. My dog Jace is a 65 lb rescue and very nervous. Even a car passing can be too much for him. They were so sweet, loving, and went beyond the minimum standard of care. First off, they make sure all the dogs who come in are up to date on your shots which was awesome. Then, the professional standards for bathing, clipping, and drying were high. They took the extra time to blow dry him incrementally because of his nerves. My mother is a physical therapist, and they have often held him for a bit extra so she could have time to pick him up, for no charge. These are good people, come here. Also- my dog loves the random dog related baked goods they sell. read more

I've taken Dulce, my mix pit rescue, twice to be groomed. Luz is so sweet and genuinely cares for the dogs under her care. The reviews here on Yelp are true. You and your pup will be satisfied with her services. read more

I waited until our dogs 2nd time here to write a review. We have a big old Rescue Collie with a history. Grooming has been nearly impossible and all groomers insisted he needed to be muzzled. Luz groomed him perfectly without the added trauma. As I said the real test is how your dog reacts when he returns. Well he did fine and looks gorgeous. I totally recommend them for all size dogs!! read more

Clips N' Snips - Looking gorgeous! - Pet Groomers Near Me - Clifton, New Jersey

First time here and I'm very pleased. They offered different options of treatments, like pumpkin spice. LOL, I went with Argan Oil because I'm afraid if I picked pumpkin spice I would eat my baby right up. He smells wonderful and am happy I went with the Argan as his coat is super soft. The girls were also very sweet to him. When I got there to pick him back up, he was just roaming around with them like he owns the place. They send you a text a few days before your appointment to confirm and also call twenty minutes before they were done. Super cute place and very clean. They sell little outfits and also have baked goodies. They put a bandanna on him and also gave him a Christmas goodie bag with little treats and a toy. They won us!! Already booked his next appointment. read more

Absolutely love this place! Luz is so good with our yorkie who is impossible to take to the groomers and she works with her just fine she's very patient with her and very sweet. Her prices are fair and she so honest with us with what needs to get done she's not just saying extra stuff. She has the cutest outfits there too I love buying them and dressing up out dog. Highly recommend this place!!! read more

Clips N' Snips - After she shaved fifi came out so well! - Pet Groomers Near Me - Clifton, New Jersey