I always give my husband my USPS and UPS returns, but he often ends up driving around with the…read morepackages in his car. On one such occasion I happened to be in the vehicle with him when we drove past My Mailbox Store. On a whim I told him to stop so that I could see if they'd take my packages. Lo and behold, they do! This is your one-stop-shop for dropping off all your USPS, FedEx, or UPS returns or packages. They also have the resources to pack and ship things on your behalf. It really couldn't have been easier, and the associate was super friendly. This is a very convenient place!

Refused to notarize documents because he could "tell we would be a problem ". Refused to discuss or…read moreprovide additional reasons. My husband is Puerto Rican and I am not.

I am here weekly and Steven takes care of you! I send stuff out and it's always packaged perfectly…read moreand sent in a very timely manner! Every so often we have funny stories to tell each other but owner is what makes this place so special!

This is the greatest place for shipping packages of ANY size. If you can carry it in, they will…read morecheck the cost to ship your package by comparison pricing with all of their carriers. They also have all the supplies you need as well. Yes, they do ship USPS (not my choice) and have stamps. Sure beats going to the Lancaster Avenue Post Office. Also they have curbside parking near the store. These people are WONDERFUL !!

I had to mail a special painting to my son in California, and I had thought I could carry it in my…read moresuitcase but it would not fit. I rushed to UPS. Oleander and Paul were there and did everything they could to pack it correctly and get it there asap. They could not have been kinder. It has been my go to since I mailed presents for Christmas a few years ago to my son and family from the post office and all they got was a label in the mail. This UPS has stepped up so many times. So appreciate them

convenient location. small but efficient. i needed to drop off a pre labeled package and was helped…read morequickly and provided with a drop off receipt. it would probably be more helpful to drop your Amazon packages off here than kohl's or Whole Foods bc there are no long lines you have to wait through !

What a cool store. Coming across this place will save me a ton of time at the dreaded new castle…read morepost office as well as staples. I was in and out in 3 minutes and for only a couple dollars. The lady at the counter was really nice and made my shipment a breeze. They'll print your labels, attach them to your package and ship them off. They also sell office supplies, uhaul materials, and even gift bags.

Had a wonderful experience at this store today. My child decided to sell some books without even…read moreasking me. Collected payment and received a shipping label and didn't even tell me for days. The problem was we don't have a computer or printer so I had no way to print the label (we're on iPads here and who really prints things anymore??). So we were going to have to print at the library, which was never open when I was not working. Finally just decided to pay postage again myself because my child was getting heat for not yet sending the package. Went to post office and they had no tape. On my way to the store to get some, drove past the mailbox store and decided to go in. They took my books, provided the priority box, taped it up themselves and printed my label and gave it to the post man while I was waiting. All for the price of the priority postage I already paid. To top it off they were so nice. Please use this business for your shopping needs! You won't regret it with the service they give & you'll be keeping a small business going.

I had a very upsetting experience at the UPS Store located at 1732A Marsh Rd in Wilmington, DE,…read moremanaged by Jayesh Patel. I went in for a routine Amazon return, something I've done at this location many times without issue. However, this visit was completely different. An employee refused to assist me and told me I needed to use the self-service option because they were "busy." I then asked to speak with the manager, Jayesh Patel, expecting the situation to be handled more professionally. Instead, he also insisted that I use self-service, repeating that he and his staff were too busy to help. What made the situation even more disturbing was what happened next. While I was still standing there, a white woman entered the store, and Jayesh immediately asked me to step aside so he could assist her instead. That moment felt extremely disrespectful and, in my opinion, racially motivated. I have been a regular customer at this location for years and have never experienced anything like this before. Being dismissed and then treated differently in comparison to another customer was both hurtful and unacceptable. Based on this experience, I would not recommend this store--especially to Black customers. Customer service should be fair, respectful, and consistent for everyone, and unfortunately, that was not the case here.

Horrible service miserable man at the counter offered zero help. I went to the Chadds Ford ups…read morestore and received superior service

Convenient, fast service. Owner isnt Mr Personality but he runs this place mostly by himself, it…read morealways appears he's busy, so I understand!

I got a firm bid from MSC for 175 to ship my poster. Unfortunately I gave him my credit card info…read moreand he then, with no approval, charged 199.38. When I wrote him he did not respond so I called my credit card company to stop payment. When we then talked he angrily said shipping was more than he expected. I looked up the shipping cost and easily found the shipping to be 25 dollars less than he said. He then said he would stop the shipment and hold my poster until I paid him the extra money. All this time he was yelling, threatening, calling me names, telling me he would prosecute me, and saying things like "look, it's only 25 dollars". I ended up paying the extra 25 dollars in order to not have my item held hostage. He really, really needs anger management and a lesson in business ethics. I feel sorry for his family.

I was in the area doing some grocery shopping and had some Amazon returns that were starting to…read morepile up. I stopped into this location which was a lot brighter, cleaner and had more cheerful staff than the location I normally frequent. A staff member was quick to help me, her name was Mary. She showed me how to do my Amazon returns and even gave me a mailer to use when I forgot my own packaging (there was a small fee for this that I happened to have cash for). I would definitely go back to this location! It can get busy but there was a good traffic flow and most people were in and out. Parking lot can be a nightmare so exercise patience!

This is hands down the best UPS store I've ever been to because of the staff here. The guys that…read morehave helped are the most gentlemanly, cheerful group. They are incredibly patient and professional, and they treat you like a human being which is rare these days.

Awesome services here from faxing to packing fragile items and shipping them. The staff is very…read morefriendly and goes the extra mile to assist customers

The copying and mailing services at this location convenient and the staff is super helpful and…read morevery patient. The equipment is so modern and the quality of my copies and scans are always exceptional. There is also a notary on site which makes getting work done fast and convenient. I am so glad we have another place to ship packages here in Hockessin as well. Thank you postal connections!

Worst customer service . The guy who answered the phone…read morehung up on me and refused to give address of location. Bazaar.

Man was rude and not helpful. States he ships Fed Ex but wouldn't accept our package and says wont…read moreprint out fed ex labels. Lastly, I was in on other occasions and charges to tape your box. My fault for trying to use this center, never again!

Great place! They are so convenient and help in any way possibleread more