Best Contractor Experience We've Ever Had - Truly Exceptional…read more After shopping around and meeting with multiple companies, choosing Up To Date Roofing & Construction was hands down the best decision we made. They didn't just complete a roofing job -- they transformed our home. From a full roof project to a custom bathroom redesign, pool tile work, and several extremely detailed and complicated repairs that other contractors wouldn't even touch (including a very challenging ceiling issue inside our home), they handled everything. No job was too big, too small, or too complex. When unexpected issues came up -- and there were plenty -- they calmly figured out solutions and executed them flawlessly. I want to specifically recognize James and Colby. Their attention to detail is on another level. They would proactively walk the property scanning for imperfections -- things most contractors would overlook -- and make sure every single detail was handled properly. That level of care is rare. Even with all the curveballs during the project, we still came in under budget and they finished ahead of schedule. That almost never happens in construction. Their communication was clear, honest, and professional the entire time. The whole team felt like family -- respectful, hardworking, and genuinely invested in delivering excellence. They exceeded every expectation I had. I'm genuinely grateful we waited and chose their team because they outperformed every other company we interviewed. If you're considering any roofing, remodeling, or complex construction work -- stop looking. I fully and confidently endorse Up To Date Roofing & Construction. They are the real deal.

When I called I specifically told them I needed two jobs done: 1) Back Flow Prevention Assembly…read moreInspection as required by the city and 2) a valve was stuck on one of the zones. They ignored the first job and did the second job. They did check the back flow assembly for water contamination to the house but after-the-fact and as I got to thinking about the city's requirement, I called them and they said the filing of a report with the city isn't covered by the service call. Which is ironic because I got their name from a list of service providers on SC Tracking Solutions, as directed by the city. The only reason I don't reverse the charge is they did perform some work for me. I called them but they refused to do a refund or make an adjustment to the bill. The reason I chose them is because they're veteran-owned and I'm a veteran. But never again. Despite their work guarantee I'll choose someone else next time I need something done. I hate writing a negative review but it is what it is.

I call and requested The Irrigators to come out to my rental property for service and to provide a…read morequote for repairs that might be needed on my irrigation system. As part of their inspection, they also included hands-on service and provided me a quote to get my system up and running again. I am well-pleased and thankful The Irrigators came to my rescue as I was concerned for my home's foundation getting watered. Now, not only is my foundation being safely watered, I will have a lawn again! The value The Irrigators bring are not only price, but also punctuality, expertise, and a warranty for their services. I will be keeping them now on board for the rest of my rental properties!

Courteous, professional, efficient, tidy. They explained every step. I've used them twice. They've…read moreinstalled LED lighting in every room in my house.

I have been a customer with True Power for sometimes but lately their customer handling has been…read morevery non professional and unethical. First they handed over my account to another company without informing me. Later when I complained, their attitude was evasion. My advise to customers to read online Yelp reviews before signing a provider.

I made an appointment because half of my front lawn sprinklers were not working. I had to work, so…read moremy mom met the tech at my house. She said he turned the sprinklers on, saw that they were dribbling, ran his hand under the faucet and said "you have a pressure issue. This feels like a 45 and it should be 75. You need to call a plumber to increase the PSI". He did not use a pressure gauge of any kind. Today my new favorite plumber came (from Scout Plumbing - also does sprinklers, heat and A/C - highly recommend!!!) Come to find out one of the sprinkler heads was damaged and 2 zones were wired together in the control box. He replaced the sprinkler head, rewired a zone, and now everything is working great. So basically I paid American Sprinkler Repair $133.90 to come to my house to do absolutely nothing and provide completely incorrect information. Wish I could give zero stars...

The repairman arrived when promised and he immediately identified the problems and conducted the…read moreneeded repairs in a timely manner. The company was up front about the pricing and it cost much less than I anticipated. They were polite and professional. I will definitely use this company again.

Always excellent service, courtesy & quality. Highly recommend them for efficiency & a job well…read moredone.

Based on previous work, I was a repeat customer…read more Making the appointment was quick and easy online. Their prices are average for the service. They showed up on time. It goes down hill from here..... They literally scratched my windows!!! First they tried to blame the dog, who is small, 17 years old, blind and deaf. When I pointed out scratches that were too high even for a young, energetic dog, they just looked at me. Finally, I showed them a massive amount of scratches at eye level, on a full pane door that I had just had installed....A BRAND NEW DOOR WITH BRAND NEW GLASS..... That's when they called the owner. The owner showed up, looked at the damage and immediately started saying they didn't do it; I insisted they did. Had just one window been damaged, then perhaps who did it would have been questionable, but many windows were scratched and in particular the brand new one was very damaged, with the same kind of scratch markings, so it clearly pointed to them as inadvertently causing that damage. We went back and forth about it several times; the conversation was calm and rational. He asked me what I wanted to settle this and I said I wanted recompensed for the door so I could replace the glass or the door, (which ever was cheaper). The other scratched windows I'd let slide as they scratches were low and not that noticable. (The scratches on the new door were all at eye level) At that point, he said he was calling the police. I didn't think I heard him correctly, so I asked him again....and he repeated that he was going to call the police. I looked at him in disbelief and asked him why. (wouldn't you have???) He said he was filing a report with the police since we disagreed on what happened. I told him that this was their damage and what did the police have to do with it, to which again he replied that he was calling the police. I stared at him in disbelief; had he said he was calling his insurance company, I would have understood and appreciated it, but he was going to call the police!!!! I told him, "Fine, call them." I I literally escorted him to the door and told him to 'get out'. I was calm and rational; I was in a complete state of shock. They damaged my property and they are calling the police! My head was spinning. This was a simple customer service issue, that his people created and he was shifting the blame to me as if I was the crooked one. Did he think this form of intimidation was going to scare me into changing my claim? Well, folks, he did, indeed, call the police~~HE CALLED THE POLICE..... he literally called the police, who showed up to take a report. Even the officer was shaking his head. When I asked him why the police were involved, he said he didn't know, that he was just doing his job and getting both sides of the story. He took the report, I apologized for wasting his time and public resources, still not fully understanding what had just transpired. His best guess was that the owner would try to take it to court, saying I defrauded them by not paying the bill which was: 1. never presented 2. nor was the job completed and 3. they damaged my property. I'd include pictures if there was a way, but photographing glass is difficult. My thoughts.......the owner clearly knew they had damaged the glass and was trying to deflect and shift the focus back on to me so I would back down. Crooked, crooked, crooked. What ever happened to integrity??? I am so disappointed in such behavior....and a week before Christmas, too!

They probably don't have any other bad reviews because they probably scared their unsatisfied…read morecustomers with their lawyer, as they tried to do with us. These people came in during our emergency pipe burst situation and took advantage of us. They are part of Your Home Expert, a contractor business. YHE told us they would "fight for more payout" because the mitigation company chipped a tiny bit of tile in the hallway while they were tearing out the carpet. Red flag! They are the mitigation company! They know how to game the system so insurance pays out more, and who suffers? You, the policyholder, and your neighbors, whose premiums are just going to go up as a result of higher insurance payout. They claimed they found a mouse in the wall when drilling the holes to dry out the walls. I find this unlikely, because the holes are so small and spaced apart. The odds of drilling directly into a mouse? Small. This was confirmed when I spoke with an actual reputable company, who said that the likelihood is incredibly low. And, even if they did find a half-skeletal mouse, that is not grounds to elevate to Category 3--if anything, they would just cut out that area and clean that area. Speaking with a reputable company made it very clear the difference between a legit, respectable company and this Restoration "Experts" company. Bigger companies try to do as little as possible and be as minimally disruptive as possible. Restoration "Experts" tries to extract as much payout as possible from your stressful emergency situation. They manipulate you into thinking it's "YHE + you VS. Insurance Co" but it's not. If you just ask your insurance company for help, they will help you. ALSO, PSA, if you own your home (no mortgage), YOU CAN DO WHATEVER YOU WANT WITH THE INSURANCE MONEY (policy depending). Don't let these people lie to you and tell you that you have to use X money for X, because it is NOT true (policy depending). That is straight from the insurance company itself. Double check your policy to confirm but that was the case for me with my insurance company. YHE will probably try to threaten you and say they'll report you to your insurance company and TDI, but news flash! They have no basis to do so and are just trying to scare you. Don't trust these people. Go with a more reputable company. Please.

We had water damage in our living room, leading to a moldy area. The Restoration experts did an…read moreoutstanding job, remediating the area quickly. Their communication throughout the process was superb. Thank you! Highly recommend!!!

We had a few shingles blow off of our roof peaks during this last rain and wind storm that came…read morethrough on Thursday, March 2nd. I remember Matt being a professional, courteous, and knowledgeable representative from the roofing company that he previously work for. A couple of years ago, he came out to give us a roofing estimate for a different roofing situation, but he stood out in my mind because I liked his integrity and honest work ethics. So, I thought of him immediately this time and sent him some pictures through messenger of our slight roof damage. He got back to me quickly with a time and an estimate. He sent Alfonso, who came out in less than 24 hours from me reporting it. Alfonso was polite and professional. He even found a different area on our roof that had some shingles missing from the storm that he replaced while he was on the roof repairing the other spot that I had originally reported. Overall, I recommend this roofing company for your roof repair and roof replacement needs. It's an honest and reputable company.

We had a hole in our vent roof and loose shingles near the gutter. I called OneSource Roofing and…read moreleft a message. They called back within min, provided a quote, and were completed the next day. Amazing response time. Online quote/ invoice and payments were so simple. We will definitely keep OneSource roofing contact info for future roofing needs.

Had an insurance claim for a leak caused by ice maker water line, after being denied by insurance…read moreco for the claim and finally getting approval Paul Davis was assigned to do the restoration, I live in an older house and of course first inspection revealed the presence of asbestos so we were told by PD we could not enter the home for 3 days and that insurance would provide a hotel for my family and I during this process, that did not happen, next mold was found from the leak again we were put out another 3 days with no help from insurance, all of our furniture and appliances we literally taken out to the backyard and left sitting in the grass. Damage was done to the doorway and to the refrigerator, contractors hired by PD were an absolute joke, installing wrong tile in bathroom, replacing wall insulation with R12 when R14 was quoted to insurance co, I could go on and on. My wife and I spent over 60 days living in the house with no toilet, no kitchen and no communication from PD. End of story I ended up asking the man from PAUL DAVIS to leave my property with his contractor's and not return. PD left the house as is and I never heard from them again, not a single call from anyone at PD to find out why I asked them to leave. I spent 3 months redoing everything myself! If you can avoid this company I suggest you do.

Our home in Garland experienced a massive water leak that soon developed mold on the flooring and…read moreexposed asbestos in the walls. Keith Furlough @Paul Davis Garland was called to manage the water damage and drying; as well as the remediation and abatement protocol. Keith has been a pleasure to work with. He is kind and comforting during a stressful time to the home owner. He is also an excellent communicator. He made sure he was available from early morning to late evening to answer calls and questions. He worked with the insurance company to ensure all qualified charges were paid. He even found areas for payment that were originally missed prior to his call to the insurance company. I always felt Keith was our representative and had our best interest in mind through out. Many thanks to Keith Furlough. A professional and a gentleman.