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My Online Bookkeeper - This is me dérange pandemic - Bookkeepers Near Me - San Francisco, California

Madhur gets you to agree for a certain hourly rate, but when it comes to action he keeps adding additional charges and policies for the simplest things. He put an incompetent staff to do our books who doesn't know a lot of things in quickbooks and when I asked Madhur to check the work of his staff and correct if there is any issue he said he will charge additional $150/hour to do it. He claims it is the controller work which has higher rate. I don't understand, if your staff knows what to do, there is no need for someone to review the work. The only review needed is a CPA's review at the end of the year to make final adjustments. Now I am stuck with their work which I don't know about its accuracy and he is not willing to spend time to review it unless he gets paid that large hourly rate. I will hire a real CPA for the same or even lower rate to review their work. He basically doesn't disclose to you the real charges and policies at the beginning and when he hooks you in, he starts to become difficult in rendering services. On the positive side, they are prompt with their response to emails and calls. P.S. This is an edit of my previous review since I was contacted by them who didn't seem to be happy and offered me to do what they can to resolve my issue. I don't want to hurt their business so I made sure I describe my complaint more accurately. read more

If I could give negative stars I would. One of the hardest times in my life and this company, Goldwyn in particular, made it worse. I found them on yelp because they have a deal and I am on a budget and needed immediate help with some work that needed to be done by a CPA. I'm a self employed owner of a small business. I make money, but on a small scale. I was told that my business "wasn't worth it" I even mentioned that I would be a repeat customer and was willing to pay more. Just crazy. Don't waste your time. Find a CPA that is in your corner. These people can make our lives easier, save us money and are invaluable. However, not these. read more

One of the best things as a business owner I have done this year, was to hire My Online Bookkeeper as my accountants! Even though I have a finance background, it is not the focus of my current business, and I am very happy to have this piece of the business outsourced and taken well care of. Madhur and Malvika with My Online Bookkeeper are very easy to work with, understanding of my business, and have provided great support this year. They have very reasonable prices, they were incredible time-wise, working to meet the short deadlines I initially brought to the table, all in all very supportive, flexible and diligent. My Online Bookkeeper has a great system going when it comes to document sharing, review, reporting, and they are very easy to work with virtually over dropbox, email, and phone. If need be also available to meet in Sausalito, which is great if needed. Although, the only time we met was with Madhur for the first introduction meeting before we started working together. I trust My Online Bookkeeper and I warmly recommend them! Happy Bookkeeping! or rather, focusing on what your business is actually doing, while having peace of mind! read more

I just finished an immersive training/consultation with Madhur & I am very impressed with the knowledge and advise he shared with me ! My background is a small business owner and quickbooks/accounting is new to me. I mean very new. Like, what's a P&L report ? What I needed from a consultant was detailed knowledge to help me set up my business correctly, how to properly log and process each step. I met with other accountant folks, some of who were CPA's, and for different reasons they didn't fit my needs correctly ( some wanted retainers, others couldn't work on a mac) . Madhur was professional, reliable and good at his job. I recommend his services, especially if you need quickbooks help. read more

Madhur & his team came to the rescue when my book keeper flacked on me; this was a blessing in disguise since I had to seek out a new company & am so glad I found My Online Bookkeeper. Very reasonable prices, timely, secure data sharing & great follow up. I'm so happy to be able to delegate my reconciling to MOB! read more

Madhur and his staff have been wonderful in taking care of the small business I manage. Small, but it has a very complicated bookkeeping system which is compounded by my boss using personal funds which then need reimbursed, and having two offices one of which is out of country. Oh all those categories! My CPA thought he was prompt, clear and was very pro-active. Not only is My Online Bookkeeper efficient but also I trust them with this most personal of information. Now I am not the easiest of customers. I don't get stuff to him each month, there are so many credit cards that even I have problems keeping it all straight but I have been impressed at how understanding he has been of the stressors of my job. He has worked with me to find a way that works for me, and that means getting him info and then telling him my boss wants the figures ASAP. I love the fact everything is online based as I can do my end of the work at anytime, send him an email that the information has been uploaded to DropBox and then his staff begins the work. He and his staff have been excellent at answering my questions, trying to educate me and being willing to do things the way I want them done, even if it means more work for him. The prices are reasonable. Writing this review reminds me I have to get last quarter to him to have his staff input. Ugh! If only that was as easy as writing a review for My Online Bookkeeper. (PS, they will access all items online if you give them view only access to your accounts, I just have not gotten around to doing that with all these accounts my boss opens up. I guess this is job security for me!) They are not CPAs; you will need one of those if you need things done that only CPAs can legally do. I appreciate they do not bend this rule; a few bookkeepers I talked to seem to not care about that part of their ethics. Madhur is very ethical and will be straight with you if you need a different professional. Use My Online Bookkeeper! Your CPA will be happy, the boss will think you are a superstar and you can sleep at night knowing you're in great hands. read more

I have worked with My Online Bookkeeper for almost 2 years now after finding them on-line. Madhur and his staff have been very accommodating, extremely professional and very easy to work with. My account has been handled by Malvika and I have nothing but very high regards for her - always on point, always on time and very personable. I will recommend My Online Bookeeper to anyone who is looking for a solid help in bookkeeping that will not demand a lot of you read more

I have used these guys for several years now and I can't be happier. When we brought them on board our company was struggling to deal with cash flow issues. Madhur worked with us to set clear goals and advised us on everything from lines of credit to managing our resources. Unlike other financial companies they are constantly pushing to use new technology to improve their process. Their bookkeeping is great, but I think their CFO service is a necessity for any business. read more

I came to Madhur and his team in quite the financial mess. He was kind, patient and mapped out a plan for me. I worked with Sonia to get our books cleaned up and get everything on track! She was wonderful and equally knowledgeable as we sat side by side going through my financials. I would highly recommend the company if you are seeking an affordable bookkeeping service . I really respect that Madhur and Sonia had a goal of teaching how to use QB as we worked together so that I could do more on my own and understand the system. Thanks guys! read more

I can't recommend Madhur and his team enough in terms of cost, responsiveness, quality and integrity. Although their fees are extremely reasonable, I have found over the past year working with them that they can handle anything from Quickbooks to high-level CFO advisory services. Our early-stage technology company retained their consulting services several times to help us improve our chart of accounts, establish more streamlined financial processes, create budgets and forecasts and establish financial controls. They took the time to understand the ins-and-outs of our particular business and think about solutions that best addressed our needs. Our company greatly benefited from their expertise. I would highly recommend this company to anyone needing Quickbooks assistance or CFO-level advice. read more

We have been using My Online Bookkeeper for the past 7 months and it has been a great experience. Madhur has been super helpful, responsive, and informative. I feel like our financials are in a good and organized place for the first time since we opened in 2009. Plus, they are reasonable priced and always get back to me right away if I have any questions. They have a great and easy system and I highly recommend them. read more

Our books are managed by My Online Bookkeeper which is a division of JMD Financial Partners. They are awesome because my books are reconciled regularly, we have a good idea of the state of our business and we are immediately notified of any discrepancies in our POS system. They have done a wonderful job in integrating our financial processes and streamlining them.IN addition, they are a one stop resource -we use them as a resource for more strategic decision making-we see the reports we need to make more meaningful decisions. Madhur acts as out CFO and he is so knowledgeable on the various reports we need to generate to make sound business decisions. I highly recommend this bookkeeping firm. read more

I have worked with them and there work is really professional. they have exceeded my expectation. MoreYeahs Inc Akhilesh Gandhi read more

Just had quickbooks set up by Madhur today and I highly recommend this company! Madhur is very responsive, attentive and patient. He will spend time to understand your business and help as mush as he can. I am really really glad that I chose their service and I highly recommend this company! read more

They helped me to set up Quickbooks for my e commerce business. Madhur was very helpful and answered any questions I had. He helped me to find specific solutions for my business needs. He went beyond the services that I hired him to do. I'm very pleased with this company and highly recommend it to any one who needs Quickbooks help. read more

It's now my fourth year working with Madhur, and everything I said before still stands. He has made bookkeeping and year-end financials for my small consulting practice painless, seamless, and stress-less. CPA is happy, and I'm happy! read more

I started working with My Online Bookkeeper about a year ago. I had been struggling for years with my previous accounting software and had a major mess to sort out. My Online Bookkeeper took the time to carefully review and understand my specific needs in terms of financial reporting and did an outstanding job setting up our books. My books are now accurate, easy to understand and updated in a very timely fashion. In addition, I love the other systems they recommended to automate our billpay and generally make my day to day workload easier and less stressful. I highly recommend the team at My Online Bookkeepers. They are professional, accurate, thoughtful and extremely efficient. read more

I am not a bookkeeper nor is this type of work my favorite, but as a new, small business owner, I knew I needed to learn my way around our accounts. Even though I have a bookkeeper, l was in the dark about what was going on with my business finances. I called Madhur to get Quick Books Online training. On the telephone Madhur helped me assess my needs so we could make the most of our time together. We started the session on time by reviewing my questions. By the end of the two hours, Madhur had given me feedback on how our online accounts looked thus far, he found and fixed a couple of mistakes our bookkeeper had made and I learned the very basics from the important BIG picture to some of the more month-in-month-out little details. Madhur was clear when explaining the why and what of basic QB online bookkeeping. I learned the five things I really wanted to tackle and I left confident I could replicate the tasks. Most importantly, I now know that I have someone I trust to help me if I need additional training and support. read more

I didn't really think I could afford a book keeper for my little business, but these guys do an amazing job at a really great price for smaller businesses. Madhurd has a really great system in place for electronically transmitting info back and forth to make the process really easy and secure. Very good customer service and communication, I am saving a TON of time and energy since I started using this service at the beginning of the year. read more

I have a start-up online business and My Online Bookkeeper was incredibly helpful in not only getting my books set up and maintaining them monthly, but also helping me with some top-line financial reports I need to run my business. Madhur is really amazing. His team is very trustworthy and his prices are fair. read more

I own a small coffee and tea business in San Francisco which we started a few years ago. As we started growing, we focused on sales and simply didn't have the time to keep our books up to perfection. I met with My Online Bookkeeper and they very generously spent a great deal of time consulting with me and cleaning up the messy state of our accounting. They were a huge lifesaver and it's great to be able to turn over the tedious entries and reports to these guys so I can focus on selling and running my business. I couldn't be happier! read more

I was elected treasurer for my HOA, and I had no, zip, nada experience with QuickBooks. So, as the HOA was arguing over how much money to spend on a roof replacement, I knew I had to inject some sanity into the confusion. It was then that I discovered my home grown techniques for getting the books to balance don't necessarily produce a credible profit and loss statement. Oh, well. Madhur was so kind. He worked hard to dig me out of this predicament and now I look forward to dazzling my neighbors with my accounting expertise. I just wish he ran a help line for one-off questions. read more

I called My Online Bookkeeper for assistance on setting up my bookkeeping. They were very friendly and helpful. I met with Madhur and while we only met for an hour. I am happy with the information he shared. Thanks Madhur read more

I hired My Online Bookkeeper over a year ago after trying to complete the work myself for my start-up audiology practice. Unfortunately, I got very behind and over my head. My business is somewhat complex and involves the delivery of many different products and services. When I eventually started using a new office management system that involved a complicated set up to interact directly with Quickbooks, I knew I could no longer even try to do it on my own. A friend recommended My Online Bookkeeper to me. For the first couple of visits, Madhur was the one who came to my office. I loved that he immediately understood what our unique issues were and very quickly learned how our OMS worked with Quickbooks. He was able to get systems running smoothly enough so that we could pass the routine bookkeeping to his team while he provided oversight and continued direction. We have worked together on analyzing the P&L and methods to grow our business. It was soon clear that we were getting much more than just a regular bookkeeping firm to help. My Online Bookkeeper was just what I needed to get my business finances on track. read more

We are so happy and relieved to have found Madhur and his team! We had a very difficult experience with a previous bookkeeper and wanted to find someone we can rely on. We needed assistance and advice about several matters and Madhur was quickly able to uncover the information we needed. We were also under a time crunch and it seemed that everything that could go wrong was! Madhur was available and responsive when we needed him and has such a pleasant, professional manner he made it easy and enjoyable for us. We're looking forward to having a training session with him to get our QB systems in order and working well. It's a tremendous relief to have Madhur on our team going forward! If you're looking for a smart, experienced, professional and kind bookkeeper to support you and your business, Madhur is your guy! We're so glad we took the advice and reviews of so many others who wrote about Madhur... you will be, too! read more

I had a great experience. Communication was always good, always trying to make sure they understood my "problems"even before providing service! I found answers to my questions and felt relieved with the knowledge provided from Madhur. We just finished our first session and I am looking forward to more hours of Quickbooking coaching. Thank you! read more

I'm a new business owner with some Quickbooks experience. I originally contacted Robert T. Speller with Turner Accounting Group (from Craigslist) and after 1 - 4 hour session I called him back to help me finish what we couldn't finish and he flaked on me and attempted to reschedule and did not call me back. I was livid, went on Yelp and contacted My Online Bookkeeper. Jessica directed me to Madhur right away and I was able to talk to him about what me needs were. I scheduled a session with him and in 2 hours he taught me everything plus so much more than what Robert Turner had not in 4 hours. I even had a question later on and Madhur got on the phone with me and my husband and did not charge me. They are really a great group of knowledgeable people and very professional. I really recommend them! read more

When it comes to my bookkeeping, I'm a total disaster! I knew I desperately needed help and went online to find a reputable bookkeeping service to keep my accounting in order. The bookkeepers at www.myonlinebookkeeper.com got to work downloading my statements and checked with me to go over any catagories they couldn't identify. Although their business is virtual (which is really great for a lot of super busy people) I felt I wanted to meet withy them in person and they were just a short drive for me over the GG bridge from San Francisco to their office in Sausilito. They'll do a lot of work for you for a reasonable price and if you are worried about confidentiality, you needn't be, they're just as concerned with your security as you are. read more

I am very impressed with the professional service that the nonprofit corporation with which I am affiliated has received from My online bookkeeper, specifically Madhur and Sana. Beyond knowledgeable with all bookkeeping matters, they offered professional advice on how to improve. I recommend them highly. read more

MOB offers very good service with quick turnaround at a very affordable price. Despite being a virtual service, as a client, I still have access to a staff person via email or phone at no extra charge. They also offer Controller & CFO services if needed. I recommend MOB for your small business bookkeeping needs. read more

Madhur was there for me in a time of need. I needed a year worth of numbers done in a timely matter. Not only did he complete the job, but it was meticulously completed and a very reasonable price. Madhur was a delight work with, and he will always be the business I turn to when I am need of Bookkeeping services. I highly recommend Madhur and his awesome staff. read more

I have tried many bookkeeping solutions over the years and it has been really difficult to find help that both understands and meets my business needs. When Madhur came to discuss my business needs a year or so ago, I quickly realized I had found what I had been missing. He was very attentive, very flexible and patiently listened to my wailing about my disorganization. He then left and thought about what he could offer. He came back to me and suggested I work with his associate, Malvika Jauhri. Malvika has been wonderful! Reliable, attentive, efficient and creative, she has been exceptionally helpful with regard to keeping my busy psychology practice running well. Overall, I am very happy with My Online Bookkeeper and cannot recommend their services highly enough. read more

Wow! This place is great. Beginning with a simple phone call to inquire about services to help my specific needs with quickbooks online all the way to helping reconcile accounts and teach me the basics of what and how things need to be done--this place is AMAZING! Madhur (owner) spoke with me on the phone initially as I explained my frustration and problems with Quickbooks online and I did not once feel pressured or rushed or that I wasn't doing things correctly. He assured me that the program was complicated and not perfect but that he would be happy to help guide me through what needed to be done and teach me how to maintain things fairly simply and quickly. I felt confident that I would gain from some one-on-one time in front of a computer with my accounts showing and a teacher to let me "drive" but explain what needed to happen and where things were going wrong rather then an over the phone support help from quickbooks themselves (tried this for 4 hours to only troubleshoot and make things worse). I met with Madhur who set me up with his colleague Sana. Sana was patient and informative. She not only was able to find the issues I was having with the online program but she helped to explain why things were happening as they were and to reconcile a years worth of minor errors. The entire time I worked with Madhur and Sana they were informative, honest, patient and trustworthy. I would highly recommend them to anyone looking for Quickbooks/Accounting/Bookkeeper help. I will continue to use them in the future with any small business accounting needs I may have. read more

My Bookkeeper is amazing - they allow you to keep doing what you do best while taking care of all the details you'd rather not do yourself. Knowledgeable, trustworthy, professional, efficient and reliable - Everything you want in a company that you are entrusting with your company's financials. That's what My Online Bookkeeper is. I would recommend them to anyone. read more