I ordered a custom machine and couldn't be happier. The ordering process was easy. I could either…read moreorder online or over the phone. I chose to order over the phone, so I could ask questions. I primarily worked with Dominic (who was awesome!) during the ordering process. Not only were my questions answered, but Meta PCs was flexible on how I could pay for my beast of a machine. Unfortunately, the machine was shipped just in time to run into some dicey weather, so it arrived a wee bit frozen (I got the water-cooled option) and some minor leakage due to the machine being tilted a little bit too far. Alen took my call and was super supportive while we waited for the machine to thaw and dry out. I was also helped out by Will and Luis during my time of need! And I was a bit needy. Honestly, the whole team was super supportive. They communicated via chat, text, phone, and mail. Basically, matching whatever method I was using at that moment. I'm glad to report that it has defrosted and it is a thing of beauty. I couldn't be happier!

Went here to replace a cracked laptop screen. Although it took a few days to process payment and…read morethen receive the screen (I had that time so wasn't an issue for me), the rest of the experience was absolutely worth the wait. Helpful and knowledgeable, passionate, and exceptionally friendly, these guys delivered quality service at a fair price! I swear they gave my laptop a better screen then previously! Don't sleep on this place!!

I was fairly disappointed by the service here. My laptop had an issue with the keyboard, and my…read morefirst interactions over the phone with Raymond were positive. Long story short, the company ended up buying two keyboards that wouldn't work for my laptop. And then after they told me they couldn't do the job, I found an hour later that my USB chip for my mouse was gone. I'll give them credit, they drove 20 minutes to drop off the chip and were apologetic throughout the process. However, this does not take away from the fact that I felt that my experience was quite the headache and I had the increasing perception that the company lacked competence. Again, maybe I just had an unlucky experience, but personally I would not recommend this shop.

I recommend this place to any gamer out there needing the PC fixed or just worked on for better…read moreparts! Any issue you have these people can solve it quick and find a solution! These men are amazing and life savers when it comes to computers!

Brought in my wife's computer because one of the fans was making a noise randomly. Within seconds…read morethey found the problem, fan on the GPU was not always moving. Wife decided for an upgrade and Noah was able to suggest a GPU that my current power supply could handle. Kept the old GPU for future repair and wife was happy with the new GPU. Great experience and will be returning when our Costco computer fails again.

My 7- yr old laptop hinges were loose. Over the phone, Wyatt told me to bring it in to their…read morestore. When I arrived, he remembered the issue & immediately took it apart, found a screw had fallen inside & replaced it & tightened all the others. I was in & out quickly. i will use them for all future PC issues.

i took my elderly brother into the The Apple Exchange to find a used computer and David was very…read morehelpful. We returned the next week, to upgrade and get an even better computer. Again, David helped us and this time he was even more dedicated to solving our issues. He was warm and helpful. I highly recommend David and THE APPLE EXCHANGE when you're looking for a quality used Apple product

Very responsive and polite. They were able to get the charging port cleaned out and on my way the…read moresame day! Great service, clean store and would go back if I ever needed this kind of service.

Extremely helpful and pointed me in the right direction. Much appreciated. Offered so much support…read moreeven when I ultimately didn't need him. Thank you.

I brought my PC here to fix an overheating issue with the graphics card, and it was an absolute…read moredisaster. After a whole week of "working on it," all he did was downgrade my system from Windows 11 to Windows 10 and REMOVE my graphics card entirely! He didn't address the overheating issue at all. When I questioned him, he blamed everything on Windows 11, which makes zero sense. To top it all off, he charged me $350 for this nonsense. My PC is now in worse shape than when I brought it in. Avoid this place at all costs!

Don is awesome! Very responsive and reasonable. He built an entire computer for me and transferred…read moreall the data for a very reasonable price.

So glad I found Don. He is so knowledgeable & so patient. He is also very reasonable. Most charge…read moremuch more. Give him a try, you won't be disappointed.

I hadn't been here in awhile but this week I had another computer problem - a broken key. I'm here…read moreto tell you that nothing has changed since my last review - still a great company. Sam is a smart guy and he was able to take my MacBook and fix the key while I waited. I was there about 20 minutes. It wasn't busy. So this is this is the third time MacMedia has saved me and I would recommend it again. I will come here again if I have more problems.

Been coming here for quite some time. needed advice on phone data transfer & screen saver issue…read more Sam was knowledgeable and patient & had some great tips. Replaced battery and hopefully good to go for awhile.

I have had two dealings with Emerald Computers. Both very positive. The most recent, Patrick took…read moremy old iMac and copied everything over to my new computer. He found a problem early on and notified me so that I could make a decision. Everything worked perfectly! Their pricing is very reasonable!

Got an expensive computer from these guys a month ago, got a 90 day warranty and any questions I've…read morehad they've helped me out same day and made me feel better about my purchase lol.

Marcelo is amazing. He took his time to get the job done right and help troubleshoot an issue that…read moreI caused. Never felt rushed. I would 100% recommend him to friends and family.

Marcelo is a tech wizard. He setup my entire system-- equipment rack, speakers, TV installations,…read morereceivers, outdoor cameras, video doorbells, internet network & access points, and automation.