Excellent very happy highly recommended this company great value for the money! I had issues with…read moremy TV they did great!

I've been a resident of Surprise, AZ, for 11 years and during that time, I've used the professional…read moreservices of the Surprise Tech Guy, John Louf, for issues with computers, email, switching units, and transferring data. John is highly skilled and values the time constraints of his customers. Thank you, John, for resolving a complicated situation with such ease and professional results. Rosalie D.

Thomas Barton is a rare breed. I called and left a message about my family member's laptop running…read moreterribly slow. He called back very soon and, at no charge, Facetimed to see how the computer was running. (He could have diagnosed through remote access but the computer was too slow for that). Mr. Barton figured out the crux of the problem at lightening speed. He explained that the problem wasn't something worth paying for repair. Not only did his honesty not earn him any money, but he gladly recommend some excellent laptops and even sent us the links on Amazon! By the way, we have taken that laptop previously to two local repair shops. We were totally ripped off at the first one and the second one installed upgraded parts but had no solution for the speed problem. So you can imagine how thrilled I am to have found RELIABILIT - IT Services & Computer Repair on Yelp!

Thomas Barton is very trustworthy, reliable, informative, and top notch young man when it comes to…read moreknowing his PC's and service repairs. He made himself available at a moments notice, as well as agreed upon time and place. He is prompt in his correspondence as well as courteous and friendly. He was very helpful as well as generous in his dealings with our PC gaming computer issues we were experiencing and solved them expeditiously as well as low cost and made recommendations on what to get on Amazon with several choice PC Gaming monitors. He was extremely helpful and reasonable in his recommendations as well as service repairs. His business name says it all RELIABILITY only spelled ReliabillT. Quite a genius and catchy name for a business. I highly recommend his repair or consult services for anyone experiencing difficulties with their gaming PC Computers. Thank you Thomas!!

Brought in my wife's computer because one of the fans was making a noise randomly. Within seconds…read morethey found the problem, fan on the GPU was not always moving. Wife decided for an upgrade and Noah was able to suggest a GPU that my current power supply could handle. Kept the old GPU for future repair and wife was happy with the new GPU. Great experience and will be returning when our Costco computer fails again.

Best shopping / buying experience i have ever had. Very knowledgeable and friendly staff they had…read moretons of different configurations and super cool cases. local business was a big plus for me as any problems I have they will take care of it for me. Can't recommend this shop enough.

We have been customers of ITS for years and I can honestly say that I have never enjoyed the level…read moreof service and persistent problem-solving ability from any of their staff before connecting with Joey Bird. Joey appeared as I was tying to train my replacement and had a massive laptop failure within the first few days. Joey stepped in and created a small island of calm amidst the chaos on day one. The miracle was that he kept coming back to help me find missing files. I'm familiar with IT people with mad skills and no EQ so Joey was a revelation. He managed to take the scattered Frankenstein monster bits of my former system and organize everything for the first time in years. He also talked me off the ledge more than once and was unfailingly charming, persistent and available. Thank you, Joey!

ITS is a business-saver! For midsize businesses, ITS managed IT support takes away lots of overhead…read morecost (from having to hire an in-house IT team), and a lot of stress (keeping your fingers crossed that your server doesn't go down). They've consistently been responsive, honest, and easy to work with. They definitely seem to value quality and won't cut corners, they'll tell you with real candor what you do and don't need for your business to stay up and running. I've really appreciated having ITS in my back pocket, and I'm happy to recommend them to any mid-size business.

Simply the best, Rob fixed the printer problem, fixed the TV internet problem and also gave us a…read moregreat reference for auto repair. Rob explained what he was doing and had my wife take notes. Rob explained everything simplistically. Great communication, Rob texted that he was on the way and Rob was on time for the appointment. Definitely will keep using and referring Rob for computer repair needs.

We have used Rob for a good number of years for computer issues. He is reasonable with his…read morepricing and always takes his time to explain the problem. He also offers advice as to how to avoid future issues. Will continue to use him for as long as he is in business. Bernard K. Phx. AZ

While walking to another store in North Phoenix I saw Gen Tech. I had just bought a new laptop and…read moreneeded programs and apps installed. I tried this myself in the past but as a senior citizen it was a nightmare. Not only did Gen Tech have it up and running in less than an hour they also checked my older lap top for any malware. These are tech professionals who know what they are doing and very pleasant to deal with. The price was very fair and they saved me an awful lot of grief. Very much recommend them. What made it even better there was no upselling or trying to tie me into one of those "service contracts." This place is a real hidden gem.

prompt, friendly and very very knowledgeable. we will…read moredefinitely use GenTech in the future.

I ordered a custom machine and couldn't be happier. The ordering process was easy. I could either…read moreorder online or over the phone. I chose to order over the phone, so I could ask questions. I primarily worked with Dominic (who was awesome!) during the ordering process. Not only were my questions answered, but Meta PCs was flexible on how I could pay for my beast of a machine. Unfortunately, the machine was shipped just in time to run into some dicey weather, so it arrived a wee bit frozen (I got the water-cooled option) and some minor leakage due to the machine being tilted a little bit too far. Alen took my call and was super supportive while we waited for the machine to thaw and dry out. I was also helped out by Will and Luis during my time of need! And I was a bit needy. Honestly, the whole team was super supportive. They communicated via chat, text, phone, and mail. Basically, matching whatever method I was using at that moment. I'm glad to report that it has defrosted and it is a thing of beauty. I couldn't be happier!

I recently had a refurbished Dell Micro quit. Rubin did a quick evaluation which pointed to a…read moredefective motherboard. He did not charge anything for the check and because I did not need anything more. (I am working with Dell on a replacement). Their store is a dream store for Gamers! Please check out their inventory. 5 stars on curtesy, knowledge and communication.

Dominic was absolutely professional in every aspect of the Install very reasonably priced highly…read morerecommend this young man

Needed some quick troubleshooting done on my computer, Dominic responded quickly and came out…read morepromptly. He was helpful in both working around my environment as well as explaining what he was doing and what was going on. Will definitely use again when I have an issue. Very convenient having him able to come to my residence to work and not having to haul my computer around the valley.