I recently changed Drs to this office. I have not met Dr. Usborne himself, but his physicians…read moreassistant practitioner is absolutely fabulous. She is also extremely efficient and got me into some referrals that I absolutely needed. I recommend them highly. I traveled all the way from Claremont to their office because I was looking for quality medical care. I believe that they have provided me with quality general practice and I highly recommend them. The physicians assistant is extremely sweet, very smart, very efficient.

Great officeKatie front desk is helpful, kind and welcoming. Sarah the PA is so patient and…read moreknowledgeable and also very kind and understanding. Fernando the PA and his assistant Amos are an awesome team their follow up is like non I've ever seen. Thank you all for being such an amazing office. Dr Usborne should be very proud of the professionalism of his team he has in all of you

Doctor Soriano and NP Kimberly is all you need . They welcomed me and made me feel right at home…read moreand comfortable . I definitely recommend this clinic . 100/100.

Excellent staff and physician with communication and care. They took the time to listen and help me…read morewith a good plan for my health needs.

Lord have mercy, we lock this office and Dr Baker!! We had to leave our other PCP simply because…read morethey didn't answer their phone, parking was horrible, and we were treated poorly!! Dr Baker's office always answers the phone, helps to schedule appointments easily, can do most xrays and even blood draws right in the office. Saves from having to make extra trips to other location. Dr really takes his time and listens to you!!

Best PCP I've ever had. I've gotten at least 15 physicals in the past and not once did the doctors…read moretest my hormones. Dr. Baker did it on my first visit and it helped resolve some of my issues. You know you're at a good office when even the staff is happy & seem to love the doctor. Bedside manner from him and his staff is great. During your exam, Dr. Baker is focused on you & you wellbeing. Opening up the floor always for questions or to express concern. The only drawback is that receiving an appointment can be a hassle as he's popular and gets booked out. Upside to that is that you can always see one of his great PAs on staff.

I have been coming here over 30ish years, numerous locations, I follow . Rick has been the best…read moreprovider for this community decades serving and providing the best care ! Look at my other yelps, I'm hard to please lol.

Very kind doctor Federico and his staff He always asking…read morefor your health needs Lab,specialists,dental,emergencies,central imaging,mental health everything provided Not begging for appointments I have been receiving services since 2014 I don't change my doctor even for Kaiser He's the best

Yes, I highly recommend Mayflower Medical Group! My experience there was an amazing one. The office…read morestaff treated me and everyone there very respectfully, office staff was was very helpful, you can tell that they care about their patients. The Manager Erica Carbajal, was always available to assist her staff with anything that they needed, this made me and all the other patients feel comfortable. As a patient I knew that I was in the right place for all my medical needs. Thank you West Covina, Medical Group for all that you do for us!!! Marco Gonzalez

this is the most unprofessional group of unqualified individuals, Dr. Lina de la Cruz is a…read morenegligent grumpy woman , she doesn't care about her patients and rolls her eyes when you try to explain things to her. She can barely speak well and all the people who work in the front desk are just as bad , they schedule appts and when you get there, say that they made a mistake making me take a day off of work come early in the morning, just for them to cancel appointments and this happened more than once they are rude and appear to be on drugs .

I'm giving Lakeside Medical Center Urgent Care in West Covina five stars, and honestly this review…read moreis long overdue. I've been here at least three times in the past year, and I've actually been coming to this medical group since I was younger because of my mom. She always trusted them, they took our insurance, and over time I just stayed with them. Now as an adult, I can confidently say they are a hidden gem. I don't know if healthcare should ever be considered a hidden gem, but that's exactly what this place feels like. They open at 11, and I'm writing this around 12:15, already being seen, which is huge. My situation today clearly qualified for urgent care instead of an ER, and I really appreciate knowing I can come here and avoid a chaotic hospital visit. What really stands out is how attentive everyone is, from the front desk to the clinical staff. I wish I remembered names because every single person I interacted with today deserves recognition. The front desk staff were welcoming and efficient, and even with an online check-in process, they still made everything feel personal. I was third in line and was quickly brought back for vitals. There was a medical assistant in training, and honestly, watching that interaction made me respect this place even more. You could tell she was nervous and learning, but she was incredibly kind, thorough, and professional. The trainer took their time, corrected gently, and clearly cared about doing things the right way. It was obvious they're investing in their staff, and I left thinking once she's fully trained, they're gaining another amazing team member. I've always been seen by nurse practitioners here rather than MDs, and that has never once been an issue. They're knowledgeable, thorough, and actually listen. Even when I've been in pain, the wait never feels unbearable because things move steadily and you know you're being taken care of. The facility itself is clean, organized, and easy to find. It's located in a medical building on the first floor to the left, and the exam rooms are spotless. Even when they're doing uncomfortable things like throat or nasal swabs, they're gentle and empathetic, which really matters when you're not feeling well. I'm genuinely thankful for this place. Every time I've come here, I've left feeling better and reassured. Today just felt like the right time to finally write this review because they've earned it through consistency, care, and professionalism. I truly hope they keep this standard because it's exactly what healthcare should feel like.

I have gone here in the past and left with two referrals, but I recently returned for pelvic floor…read moreissues and had a horrible, rushed experience with a female doctor. She claimed my issues were due to a poor diet and being on my phone in the bathroom, which was an assumption made up on the spot. She knew nothing about my daily habits or diet, nor did they bother to ask, which proves how false that claim was. She refused to believe I needed physical therapy and insisted I had mysterious, unrelated issues that were "not that bad." She seemed to believe that a young person cannot have pelvic floor issues, and I felt completely dismissed. I was treated like a naive, careless teenager rather than an adult struggling with uncomfortable and persistent symptoms. I trusted her with vulnerable health issues and an intimate exam, yet I was blamed, dismissed, and told that only a gynecologist could fix my problems. Her instructions were unclear, and they rushed through the appointment while blaming the rest of my symptoms on a routine they fabricated instead of simply asking me about my life. Her knowledge is incredibly outdated. She seems to want nothing to do with pelvic floor issues unless the patient is pregnant. Anyone, of any age, can suffer from pelvic floor dysfunction. This was a lazy, hurried, and old-fashioned approach to medicine, and I was not treated with respect during a vulnerable examination.

The curbside appeal is aesthetically unpleasing, but it all changes once inside…read more The wait was not long at all, I was able to get in the afternoon, just hours after I called. The care was spot on. Attentive, considerate, and I had no doubts about their competency, which has not always been the case in my experience with doctors.

Very poor! It took me 2hours to be seen while the staff were inside talking and laughing. And the…read morefront desk was not available as well as she always hiding inside as well. This should be handle property. Poor quality of patient care.

Wow, I spoke with Antonio the first time, he's amazing n…read moresuper friendly n efficiency He was helpful, detail sharp n has a great customer service He followed up and kept his promise to call me back I am very impressed with his personality n his service, we need more of his kind of nice and concern staffs, Antonio, you're great n THE BEST!! GREAT JOB!!

The Dr. orders lab tests for things like STDs without discussing it with the patient…read more SUGGESTION FOR PATIENTS: Review your paperwork for ALL lab tests and ask questions about what those tests are before leaving the office.