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    My Smart Space

    5.0 (1 review)
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    Office space rental

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    7 years ago

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    Regus Massachusetts Brickstone Square

    Regus Massachusetts Brickstone Square

    (3 reviews)

    Upset by the property management (Not Regus) who did not inform anyone that there would be orange…read morecones surrounding office space during the time rented so we had to drive over the cones outside the property. Either their property management was not informed. or Regus was not--but it was not ideal for a client renting space there for that time to see a paying client, with no access to their offices as blocked by construction cones. The aggressive driving I had to do to GET INTO My rented space caused a reaction by the staff to flip out on me in front of everyone. The employees literally screaming at me outside of said rented office space. These are italian men just sitting there watching an empty parking lot all day. Why did you drive aggressively into your space? Because there were cones surrounding your office area. He said "you could have killed someone." It was 300 ft. They had nothing else better to do then to literally sit in a toll both space and watch a fragment of their parking lot. Again this has nothing to do with Regus. Threatening me as well, which I would deem as a type of emotional harrassment by parking lot attendants. Two men yelling at me, I'm a petite woman, WTH? (This one is Regus) The other time involved not being able to access the booked space as they failed to tell me office space locks from the outside after 5. This was due to Regus, but they were apologetic. I would say head over to the other Regus offices. If you are in a bind this one is hit or miss and you're on your own in terms of parking.

    Have been using the Andover MA facility for a long time.They are just plain greedy! I even answer…read moremy own phones so am very low maintenance. Needed a small room to meet with a client. Never ever used their facility for this before. Was shuffled into a huge conference room & told that was all they had available. I had said I could use an office. Was later billed an enormous amount, and it wasn't even itemized. Got no consideration or redress from the Company. To top it off: the bills they sent often got error messages when trying to pay online, or they would forget to put the link in their to pay online. They tried to bill me a late fee because their billing wasn't working correctly. This recent problem: asked for some help from the center manager and got none. Except she is holding my mail hostage. Called the person who sent the billing: some travel arrangement office at corporate, and she never called back. Sent her an email: no reply. Called the 877 # was told for billing: no reply went into voice mail. Left a message. Nobody called back. Got an email from someone saying they were Regus, but was a Hotmail account. Could have been phishing for all I know! I will be going to BBB & AG Consumer Affairs. Don't bother with these people. Saw on Trust Pilot where they will "auto-renew" your contract without notification. Then if you try to cancel they will try to stick you with 3 months worth of fees. Proceed with caution.

    My Smart Space - sharedofficespaces - Updated August 2026

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