Thank you Pius for your above and beyond customer service. It's so nice to see that people still…read morehave some respect, care, compassion. I brought in a necklace to have repaired fully intended on having to leave it, not only did I not have to leave it they had the time to immediately repair it. Thank you again. Your service was outstanding. Janet

im not usually one to do this. write bad reviews and all. i like to believe that people will be…read morereasonable. that they will be understanding. two odd weeks ago, i had decidedly chosen to get my rings sized. i was only wearing 1 at the time, since many were too big, or misshapen and needed fixing. i had put it off for a long time but now felt like a good time. i picked yonans bc along w the one i was wearing and the misshapen ring, both had been purchased from there, years back, by my mother. ik i was asking a lot, or rather that the amount of work that i was asking was, a lot (considering the other three rings that were being tweaked and sized). all of this is to say i had the smallest frame of reference in time to discover that the rings did not fit well when getting them returned to me. they were done so fast, i worked all week and couldn't make it myself during their business hours and had a friend pick up the order for me. like i said, the time between having them back, and two falling off, was razor thin. i had no time or rather did not possess the opportunity to return them for proper fitting--they were already gone, missing forever, within a day of having them back. i wouldn't trust these people with your jewelry; it's not in their skill set. this was mainly a basic job about sizing that they got so wrong the first time. they also refused to listen to me, lacked empathy, and wouldn't not take responsibility. i owned that ring for over 10 years and it came with me on birthdays and an international trip my passed gpa took me to, it was with me through college and graduation, through barely getting by to starting my career. i immensely loved that ring. that pretty, inexpensive, black hills gold one that my mother once bought me in 2014 for my golden birthday. rip, it meant everything to wear it.

I can't say enough great things about Sonora Jewelry! If you're looking for a place that truly…read morevalues honesty and fairness, this is it. Louis and Natalie are incredibly genuine people who make the entire process comfortable and stress-free. When I brought in my gold and silver, they took the time to explain everything clearly--how items are evaluated, current market values, and exactly how they determine pricing. There was no pressure, no confusion--just transparency and respect. What really stood out was how fair their offer was. It's obvious they care about treating customers right, not just making a quick profit. That kind of integrity is rare these days. If you're thinking about selling jewelry, gold, or silver, I highly recommend Sonora Jewelry. Louis and Natalie have built a business you can truly trust, and I wouldn't go anywhere else!

Sonora Jewelry was amazing to work with and made my fiancé's vision come to life. Rod is an…read moreincredible designer and was a joy to work with. If you want high quality beautifully crafted design, then Sonora Jewelry is your spot!

I needed a delicate ring bracelet resized and they were so helpful in making sure the resizing was…read moreperfectly completed. The staff is super friendly and helpful and they completed the resizing within just a few days. They took an expensive piece of jewelry I was previously unable to wear, wearable! I can't wait to wear it. I also brought in a ring to be resized but they were honest in telling me that I was better off sending it back to the jeweler who created the ring (pictured) because the setting was loose and they did not want to risk breaking the stone when resizing because the band was so thin. They took pictures and my measured my true ring size for me to provide to my jeweler in NY all for free and just to be helpful. I will definitely go to them for all my jewelry needs.

I had to get my bracelet resized and they were fantastic. The lady who helped me was wonderful…read more They seem to care alot about jewelry.

The people are So friendly, knowledgeable and professional. Will answer all your questions also and…read moretake time with you. A Wonderful experience. E. Daly

Thank you for your wonderful service. I was happy to get my precious ring back today. I missed some…read moredetails that needed repairing. Kim noticed and was on it. I feel safe now with my repairs to wear it. You're a rock star in my book. Thank you all. I love your jewelry family. Kim, Lori, Leisha, Allie and Chad.

I went in to have some jewelry adjusted (which they do not do in-house), and ended up buying a…read morebeautiful gold bracelet! The ladies here are super helpful and they were willing to work with me on pricing. In the meantime they did remove some links from a watch for me. Special thanks to Damaris and Lupe for your help!

This place was awesome. They did not have what I wanted but they called other stores and showed me…read morea couple of different options then had them shipped over, amazing customer service! Melissa and Dalilla will take care of you!

I've came by yesterday around 2:30 and got my small missing diamond repair for my ring. Omar so…read morekind went and pick up a small diamond was not in stock in store. He and his jewel repair guy were so fast and efficient, I got my ring fix within 1.5 hour. I'm so happy this ring meant a lot to me, felt weird not wearing it and awkward that one diamond was missing. I'm so glad I found this place! Thank you Omar! Highly recommend!

I would highly recommend Zillion Jewels!! I took my wedding rings in to be inspected since we…read morethought some stones may have been lose. Right when I walked in, I immediately noticed that the environment was very welcoming and clean. The staff was also very kind! They were so willing and quick to take a good look at my rings and even offered to polish them! They did such a great job! My rings now look brand new! I also noticed that they can make some custom pieces which I will be very interested in. Thank you Zillion Jewels!