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    The Master's Touch Jewelers

    4.9 (94 reviews)
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    Response time

    1 day

    Response rate

    100%

    Services - The Master's Touch Jewelers

    Jewelry cleaning

    Jewelry redesign

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    Javier H.

    great customer service and great place all around they get the job done the right way and take their time doing so and keeping you informed at all times of whats going on

    John A.

    My lovely wife finished nursing school now that we are empty nesters and just went back to work. She splurged on me with her first paycheck and got me a beautiful gold chain for Father's Day. I could get used to this.......LOL. We came in and gave us a great deal on a state piece that saved us quite a bit. She also had some other jewelry work done which was affordable and quick. They are very attentive, reasonable, and well-run family business. "I pitty the fool" it's going to be my new saying, kind of how I fell rocking my Father's Day present..........

    After mom and dates being removed and redone.
    Deanna F.

    I went to Master's Touch jewelers last year to have a ring cut off my finger and then resized. Mike was awesome as were other staff members. Everyone was friendly and made us feel like friends rather than customers. Then, my mom passed away in August. I ordered a pendant from the mortuary with her fingerprint on the front and "Mom" with her birth and death dates on the back. My daughters loved it so much that they each wanted one too. In my grief and busyness I forgot to have "Mom" changed to "Grandma." I called Mike and he told me to bring the pendants in to look at. When he saw they were sterling silver he was a little concerned about what they would look like after being redone. However, they came back absolutely beautiful. He had given me a rough estimate and ended up charging that exact amount. I highly recommend Mike and his staff. They are the best.

    The ring I had sized
    Cynthia Y.

    Been coming here for years when they started in Roseburg square. Family owned businesses that really cares about you. Recently I went in to have a ring sized. It was a 3 day turnaround. When I received the ring it was on the small size. This was 100% my fault due to the fact that I wanted it a little bit on the smaller size. After wearing it for a week I bought it back. Two days later I got it back. It's perfect! I love the fact that they do everything in house. I am very protective over my jewelry and I feel like they understand.

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    5 days ago

    Business owner information

    Photo of Mike C.

    Mike C.

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    7 months ago

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    3 months ago

    I had to get my bracelet resized and they were fantastic. The lady who helped me was wonderful. They seem to care alot about jewelry.

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    4 months ago

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    3 months ago

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    4 months ago

    This company is so helpful and they take good care of their customers. I highly recommend them.

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    11 months ago

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    4 months ago

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    5 months ago

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    10 months ago

    Great business and people. I had my engagement ring fixed by them and they did an amazing job! Thank you so much!

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    8 months ago

    Went in for a replacement chain, and came out with a clean pendant and a better quality chain than the one we got abroad.

    Business owner information

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    Mike C.

    Thank you!

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    3 years ago

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    1 year ago

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    8 months ago

    I never go to anywhere else to fix my jewelry. Nothing but kind people working there. Always a great experience.

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    Mike C.

    Thank you Alondra!!

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    2 years ago

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    2 years ago

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    1 year ago

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    Mike C.

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    1 year ago

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    Mike C.

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    3 years ago

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    2 years ago

    Excellent repair on my necklace. Fast and fair priced, I would definitely go back for any jewelry repair needed.

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    Mike C.

    Thanks Andrew! We appreciate your business.

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    3 years ago

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    3 years ago

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    1 year ago

    Brought in a silver ring and they brought it back to life with a nice clean and polish I appreciate you all at masters touch jewelers !

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    Mike C.

    Thanks Han. We appreciate you!

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    4 years ago

    Please see my posting for the Master's Touch. These are the folks that took over the business, and it is still in McHenry Village.

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    2 years ago

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    1 year ago

    This place is absolutely amazing!! The prices are great and the customer service is great to!

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    3 years ago

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    5 years ago

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    2 years ago

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    Mike C.

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    2 years ago

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    Mike C.

    Thank you Francis. We appreciate your business and your review.

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    2 years ago

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    Mike C.

    Thanks Billy. Appreciate your Business and the Review!!

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    4 years ago

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    2 years ago

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    2 years ago

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    Mike C.

    Thank you Anthony!

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    4 years ago

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    Page 1 of 3

    Ask the Community - The Master's Touch Jewelers

    Do the purchase jewelry? Rolex watch and pearl necklaces?

    Hi Mary. While we do not purchase Pearls or Rolex watches we may be able to help through consignment or in the case of the Rolex, know companies that will make an offer. Please give us a call or come in at your convenience. We’re open M-F 10-5.… 

    Don’t See Your Question? Ask Away!

    Review Highlights - The Master's Touch Jewelers

    I called several places for same day repair and when I spoke with Mike, he was honest and told me my options.

    Mentioned in 19 reviews

    Read more highlights

    Ciccarelli Jewelers

    Ciccarelli Jewelers

    4.8
    (75 reviews)
    $$$

    After having a really disappointing experience with another jeweler, I was honestly hesitant to…read moretrust anyone else. But after losing yet another diamond from my wedding ring, I figured, "What do I have to lose?" I am so grateful I walked through their doors. From my very first phone call to meeting John in person, I knew this place was different. John has taken incredible care of both me and my stepdad. He is knowledgeable, honest, and genuinely invested in making sure everything is done right. Elijah has one of those larger-than-life personalities paired with an incredibly kind heart, and Mike greets me with such warmth every single time I come in. Every interaction feels like visiting friends rather than doing business. Over the past several months, they've become my go-to for everything jewelry related. They've repaired sterling silver, gold, and platinum pieces that I honestly thought were beyond saving. They've replaced missing stones, reset diamonds, sized rings, repaired broken bracelets, untangled necklaces that I had all but given up on, and even appraised several family pieces. If I'm being honest, I don't have the best track record when it comes to taking care of my jewelry. Thankfully, this team has my back. They never make me feel embarrassed, they explain everything, charge fair prices, and consistently deliver beautiful workmanship with an impressively quick turnaround. As if all of that wasn't enough, I even won a 1 ctw diamond during their Mother's Day scratcher promotion! It was such a fun and unexpected surprise that perfectly reflects the kind of business they are--they genuinely enjoy making their customers smile. Finding a jeweler you trust is hard. Finding one that treats you like family is even harder. This team has earned my trust completely, and I wouldn't take my jewelry anywhere else. Thank you, John, Elijah, Mike, and everyone on the team for your exceptional craftsmanship, kindness, honesty, and customer service. You have customers for life, and I recommend you wholeheartedly to anyone looking for people who truly care about both their work and the people they serve.

    It's always cool when you walk into a place you haven't even done business with, ask them for…read moreassistance, get it and they don't even charge you anything. I got a new Citizen Watch for my birthday. Citizen identified them as an authorized service location, and I took the watch in to have the metal band sized to fit right. Very courteous, helpful and didn't even charge me anything. Thanks

    The Master's Touch Jewelers - jewelry - Updated August 2026

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