What a joy it was to be literally rescued by Tia! Long story short...aging parents require buckets…read moreof patience. Tia was a light in the storm and we're so grateful she was able to assist us with extreme patience & kindness. She sets the bar for great customer service.

Very helpful , responsive and flexible in meeting my requirements. The facility is very clean and…read moreaccessible.

I'm giving this public storage a five star review, long overdue. It's an excellent location, near…read morethe interstate and Vivian is so knowledgeable and professional, she has become a friend. The units are clean and well kept; the security is excellent and I highly recommend this location, both for the excellent customer service and its high quality.

Attention Renters: Read the Fine Print Before Signing with Public Storage…read more ​What I constantly have to learn the hard way is that advertised convenience and low promotional rates often hide costly terms and service limitations. Before committing to a unit, make sure to review the contract and facility terms carefully: ​Unannounced Rate Increases: Advertised introductory rates are temporary. Monthly prices frequently rise after a short initial period, offsetting any savings from "first month free" promotions if you stay longer than intended. ​Hidden Upfront Costs: Promotional offers still require non-negotiable move-in fees, and you will be charged for a lock if you do not bring one. ​ Limited On-Site Staffing: Facilities often operate with a single manager covering the entire property. They are frequently away from the front desk during posted office hours, meaning you may need to schedule an explicit appointment just to get assistance. ​Always read every detail of the agreement before signing online to protect yourself from unexpected costs and access issues.

Ask for Kevin, super kind, very patient, and an asset/integral to the wellbeing of this facility…read more if you are new to the area I truly from the bottom of my heart advise everyone to come to Sentry and make sure to ask for Kevin! thank you Kevin!

NOT properly climate controlled since new management came in August 2023. It used to be 74 degs…read more+/- and 47-52% humidity inside. Now, new management raised the thermostats to 78 degs which lets humidity climb into the upper 60s to 70s. Mold and mildew ranges that are not good for fabrics, furniture and bedding.. I've run a recording thermometer / hygrometer since day one and it was very consistent before August. New manager says corp made them raise thermometer to 78 and won't budge. Also, he said he was "not allowed" to share corporate contact info. WTH? We like this location; it's safe, clean, convenient, and the staff have been awesome. Now, it is starting to smell bad inside and other tenants have commented the same to me.

I've had a storage unit at Safeguard Self Storage for 7 years. It's a 3 level air conditioned…read morefacility. Your pass fob only allows you access to the floor of your unit. Mine was on the 3rd floor. Great security of your all me. BTW, I've never seen a better kept, cleaner facility anywhere! Orlaine Adams is the Facility Manager, Jerome McCray the Assistant Manager. Although I hadn't been there in a few years, they both remembered me when I came in. They both greeted me with a smile and asked how I was doing. They remembered that I was going through multiple surgeries when my possessions were moved in! It was time for me to finally go through my belongings to see what I wanted to save, donate and sell. If I ever have need of a storage facility, I'll be back there for sure! They have great move in specials and the prices are very reasonable for the safety and security they offer. Tell them I sent you!

There is no enough parking spaces. There is huge area but is always block by the staff with a…read moreyellow no enter area

It has been 2 weeks since a Security breach in my unit has happened under this manager Stephanie…read more The workmen were allowed by Stephanie to remove my belongings, go through my belongings and place my belongings back while they were changing the door and lock. I noticed my belongings ( butcher block table) in the wrong places when I finally received the new key, I went to my unit to check and thought something was missing, the workmen pushed it to the back of my unit. I was guaranteed by management nothing was to be touched. Lets make this perfectly clearn I was not allowed to be there when the door was installed and I never gave my permission to enter or touch any of my belongings. I did call the police to make a report. On Easter Monday when I pick up my key I went back one more time in my storage, moved around 2 boxes then locked up and left. Next morning, Stephanie the manager called and left a message, I returned the call as she was irate and claimed She had a video of me stealing the butcher block and placing it into my car. I drove there right away and in the office, Stephanie acused me of stealing out of my unit and placing a 300 pound butcher in my car. She pointed to a picture not a video. I asked Stephanie to produce the video and she couldn't. How dare Stephanie try to turn the table of blame. We than went to my unit, I felt Stephanie was involved, one of the workmen was standing there but didn't speak English so Stephanie had this man had a conversation in Spanish, I asked Stephanie to translate since he was motioning with his hands of moving things around, Stephanie stepped back and started to call me a racist, she repeated herself many times and made sure the customers going in and out of their units heard, I truly believe Stephanie was trying to start a race war to take the attention off of her giving permission to the workmen to rummage through my belongings. I asked for an investigation into Stephanie and to be removed from her position as manager. I am still going through my boxes bc of her allowance of invasion of privacy with thes workmen. I never had a problem with,Cubesmart till this management with Stephanie. I recommend not to use this storage facility, I also have another at Federal highway self storage, Deerfield Beach, they are great and awesome prices. And Cubesmart raised my rate without giving a legal 30 day notice after this Security breach, this business has really gone down hill, not managered well., horrible! and not in the best neighborhood. Very disappointed Cubesmart hired by DEI instead of qualified staff.

I am currently renting a unit from Cube Smart in Deerfield and have been there for a month. Upon…read moremoving my stuff into the unit, I was told they would soon be putting on brand new doors to all of the outside units. The new door looked great when I arrived, but upon opening the unit up, I see a thick layer of debris from their construction job all over every single thing in there. Most importantly, it's all over my motorcycle that I just had detailed for $200 in preparation to sell it. Not only will it take hours to clean every single thing in my unit (10x10 filled to the brim), but now I cannot sell my motorcycle yet and I need to pay to have the bike detailed again. I spoke with the manager immediately and she told me the owner Ali offered me 1/2 month free rent. Unfortunately, that won't even cover the detailing of the bike. After expressing disappointment in this solution, she asked me to call the owner at his office. I tried multiple times without any answer. I then told the manager that I was having trouble getting ahold of him, and she told me to try again. I've now left a couple voicemails, called him several times, and called the main office several times. It's been a couple weeks now without response from the owner Ali, and it's time to pay the monthly bill. If you're seeing this, Ali, please reach out to me so we can resolve this.

Betsy made the transaction very easy. A true professional…read more She really knew what she was doing.

VERY POOR communication and service. DO NOT rely on a word you are told, they will go to extremes…read moreto get money they are now owed because their employees are not on site to speak with and advise you have vacated a unit. They also are impossible to get in touch with on the phone. Their monthly prices are not consistent with agreed upon terms Their rating is a ZERO we as a business will never use them again

My experience with this facility was excellent. The manager, Claudia is professional and courteous…read more I highly recommend this place for all your storage needs.

Claudia is amazing she took care of me and made it a super smooth process I was in and out less…read morethen 15 min. Highly recommend!!!

Jaime was amazing and helped us get everything we needed! So happy we came to this location…read more Everyone should come here for their storage needs!

Jaime is a true professional--she's a good listener, is efficient and always warm and friendly.read more

Excelente customer service , clean and safe storage unit , prices are very good and the best part…read moreis the fact that you get a human not a machine to help you set up your account and help you with anything you need .

I have dealt with the staff here for over 10 years. I have two rental parking spaces and have had…read moremultiple storage units. It's a little more than other places in town but totally worth it for the fact that it's secure for 1. And 2 any time I have ever had any issue with anything they fix it right now! They are great