Apex property management has been my property management company for awhile now and I have nothing…read morebut good things to say. Curtis returns emails and calls swiftly and explains everything in depth. He treats everyone fairly and I'm very happy with my decision to hire this company. They have in house maintenance and work with local companies to get great rates. As an out of state owner I'm so happy to have Curtis and Apex taking care of my home!

From the owner: Apex Property Management provides a variety of property management services for residential…read moreproperties throughout Knoxville and the surrounding areas. We provide the best quality service to our residents and our owners, to help manage properties more efficiently and effectively. We are your one-stop source with the dedication and experience to handle all your residential property management needs.

I rented a cabin in Gatlinburg 8/28/2026 - 8/30/2026 online through VRBO with Avada. When I arrived…read moreto the cabin there were ants , both dead and alive all the kitchen floor and counters, and there was no WiFi. I contacted Avada both with a phone call and via messaging, messaging was delayed due to cell service so I called and was assured that they would have someone come out the next day to take care of the ants and WiFi. I agreed via messaging and on the phone to allow them to come in while we were not there. My wife and I went to Cade's Cove for the day and returned at 4:30ish. It was discovered that no one had been to the cabin to address the issues. I called and messaged Avada to learn that no one would be there until the 31st. My wife and I decided to head back home and cut our trip short instead of sleeping another night in a place full of ants .After contacting Avada to let them know of our plans I was told that they would meet with a team to discuss refund. Per their policy online https://avadaproperties.com/faq-owning-a-cabin-in-pigeon-forge-gatlinburg/#we_refund "5.4 We refund liberally We recognize that this is a service business and that our goal is to help the guests have a memorable getaway. If there is an inconvenience - like issues with the wifi or hot tub - we hop on it right away. If it ends up bothering them, we'll often treat them to dinner to show that we care AND to buy us time to address the issue. A little bit of love up front like this goes a long way when it comes time to get a review. It's also worth noting that Airbnb has a policy that very much favors guests. Their policies have always stated that if a guest is missing a major amenity, they're eligible for a full refund. That would include everything from an AC to hot water to a hot tub or wifi, if it's in the listing. As of 2022, they expanded the policy to include ANY item that isn't to the guests' liking. This could be a handful of acorns on a deck, a single hair under the couch or a hot tub that won't get up to a hot enough temp. The guest has 72 hours to lodge a complaint and we don't necessarily get an opportunity to address it or respond. Thankfully this hasn't been abused, but because of this it serves us well to refund a few pennies to save a lot of dollars." Since I have returned home I have reached out for an explanation or answer on the refund and they are now not communicating via text or phone calls.

Our experience with this property was extremely disappointing from the moment we arrived. The cabin…read morewas not clean or ready for guests. There were visible stains on multiple mattresses, dirty bed sheets left on the kitchen counter, and additional dirty linens piled on top of the washing machine. The bunk bed in the children's room was broken, creating a safety concern. Additionally, the property did not match the listing photos. The advertised layout was inaccurate, including the location of the bunk beds and the bedroom configurations. One bedroom shown in the listing appeared to have an attached bathroom, but upon arrival this was not the case. We contacted management immediately upon arrival at approximately 6:00 PM to report these issues. Around 8:00 PM, two cleaners arrived and informed us they needed to clean the entire cabin. They expected us to leave the property while they cleaned, despite the fact that we had traveled six hours and had children with us. We explained that we would remain on the balcony while they worked. Shortly afterward, the cleaners left and falsely reported to management that we had been aggressive toward them. Management then contacted us and claimed there were 20-30 people at the property, which was also completely untrue. Rather than taking responsibility for the property's condition and the inaccurate listing, management chose to cancel our reservation at approximately 9:00 PM. This left our group, including several young children and babies, without accommodations late at night in an unfamiliar area. We explained our situation and concerns, but management showed little regard for the hardship this created. We were told that Booking.com would contact us and arrange alternative accommodations; however, that never happened , and we were forced to find and pay for another place ourselves. Overall, the property was misrepresented, poorly maintained, and managed unprofessionally. The cleanliness issues, inaccurate listing, false accusations, and last-minute cancellation made this one of the worst vacation rental experiences we have ever had. As we were leaving they called the police on us to escort us and the kids out which terrified our children and the police stated that they were told them it was a party of 20-30 hostile people but as the police said we were very respectful and in compliance and it was unfortunate that the owners treated us this way especially with the small children that we had

This place is exquisitely designed, and huge! It's a blend of rustic and classy, with tons of mill…read morework and live edge detail throughout the place. Accommodates dozens of people with a large, beautiful kitchen and amazing amenities. The dining room is like a cafeteria, so it's perfect for large groups. (Plus--A theater?! Game room? So cool!) Close to all the fun places and restaurants in the area too. The view is amazing. One of the best in all of the Smokeys. Incredible, huge porches (multiple levels) with rocking chairs, overlooking some of the most incredible mountain scenes in America!

Beautiful cabin. Location can't be beat. Minutes from stores and yet the most breathtaking Mountain…read moreView.

I LOVED staying at Helen's cabin! I can't say enough good things! I stay at so many airbnbs and she…read moreis by far the best host I've ever had. She responds to messages in a split second and tries to be as helpful as she can with every single question. The cabin was so cozy, spacious, and has an amazing view. I wish she had more cabins though because we tried to book again for another trip and her place is all booked up for the next few months. Highly recommend!!!

Our stay was absolutely amazing and I can't have asked for anything more. The views were…read morebreathtaking and our host was so nice and made sure we had everything we would need. Definitely one of the best experiences we've had and I would even say that the cabin was better than the trip itself!

Everyone is really nice in the office. I was introduced to all the staff here at the townhouses. I…read morelove my new place, it is clean and quiet.

From the owner: Brun Property Management and Meadowland Property Management is a full service property management…read morecompany that specializes in enhancing property values and maximizing cash flow. We believe property management is a people-oriented business and we are committed to our property owners, our tenants and our employees. As experienced real estate professionals, we realize your property is a valuable investment and we treat it as such. The first step in our management program is to determine the financial and investment goals of each property owner. This is followed by an on-site inspection and evaluation of the property to determine the program best suited to achieve the owner’s goals. Our office uses the latest in property management software, generating comprehensive monthly financial reports and year-end statements. All financial transactions are accurately recorded and monitored. Brun Property Management and Meadowland Property Management provides clients with active, hands-on professional management. We evaluate and treat issues as they arise through the eyes of a building owner. Property Management and Meadowland Property Management makes it easy. We provide all the professional management your unique property requires. Our philosophy is to provide you, the owner, with the maximum return possible under a given market and regulatory environment. Brun Property Management LLC and Brun Property Management LLC dba Meadowland Property Management

Horrible service; a complete nightmare to work with. All pro are incredibly unprofessional - they…read moredo not communicate in a timely manner, if at all. Their bookkeeping is sloppy and their reports show lack of attention to detail. Their management pricing is fine if they actually met the terms of the contract, but I feel like they are swindlers. They consistently made promises they did not deliver on, needed to be hand held through the very tasks we hired them to complete, fell through on commitments and stopped communicating entirely. Do not waste your time, money or effort with this company.

I have a family member who rents from this company and I must say they treat them very well. these…read morefolks are on it! They have a property management division and a separate division of the company that over sees all repairs and maintenance which is really nice because they are able to work on so much together. They treat tenants very well and respond in a timely manner. You can tell they actually want to do what is right ant make sure things get fixed the right way, this is really nice to have! Their staff is also very friendly and professional. The owner Jeff has taken time to chat with me on numerous occasions as well as Ruth in the office and other office staff as well. Ruth is on it always and gets things done! The field staff Randy and Greg and their other team members are friendly and knowledgeable as well.

The house was private and just far enough a way from town!! Made for a good time together with just…read moreus two. However we did have to call multiple times for things. the hot tub was nasty when we got in, our jacuzzi in the bath tub didn't work, we had to exchange our towels in town (more could have easily been left in the room), they also did not tell us to bring our own toilet paper (minor issue but would have been nice to know ahead of time). we also had to call to hve the fire place turned on. (But it was the start of season so might have been a little early) Over all we had an awesome stay! The bed was comfy! They were also very prompt at taking care of everything!! Will be back!!

Horrible experience--urine odor and property damage!…read more Avoid this rental company. Had to check out early because the property smelled overwhelmingly of urine, making it completely uninhabitable. To make matters worse, heavy nuts fell from an unmaintained tree directly over the designated driveway, denting our brand new vehicle. Management completely refused to take responsibility for the cleanliness issue or the vehicle damage.

I've worked with Paula Raybon at Asset Realty Management for many years. I am an out of state…read moreinvestor and rely on Paula to manage my properties for me. TRUST is the key, I TRUST Paula and appreciate the care and attention she has always provided. I highly recommend Paula.

Patty with Asset Realty made my move a breeze and stress free!! I love my new home and…read moreneighborhoo!!

I am out of state. And I assume Judy was a one person show. If anyone is aware of how to go…read moreabout getting a small claims court going in that state. Or maybe there's away all her ppl ebooks customers can communicate and work this out.

Same experience- managed a long term rental for us and has just disappeared and failed to make…read morerental payments. Really needs to be zero stars. We are evaluating the possibility of pursuing legal action at this point.... Do not use Judy Jones. She has proven to be unreliable and I do not think this is the 1st time she has done this based on the review from 2014.

I would rate a zero if I could. Thankfully not under their management anymore but they are rude to…read moresay the least. They do not address issues very promptly. They also hire shoddy repairmen to fix issues one of which was the property manager's ex-husband...tell me there isn't possibly something shady going on with that. Flooring in my apartment has been replaced three times (subflooring included) and is now in the same shape, if not worse than right before repair. There is a problem underlying but they were too cheap to look into it. We even lost pest control services for a few months because they couldn't even pay the fee for that. Last insult was them sending a "bill" through their portal to every tenant for $250. The description in the message was "OWNER HELD SECURITY DEPOSIT". This was in the middle of a transition to a new owner and management company. I have confirmed that the new owner was not requiring additional security deposits from the current tenants and they had no knowledge of this. Even if the new owners did require this, they were not going to be managing the property anymore so we shouldn't have been required to pay it to them. Shady? Yes...we are checking into this. They are slumlords and that is being kind. I would suggest looking elsewhere if you need your property managed and if you are looking to rent and they manage the property...RUN!!!!

We've rented a house from Tenent's Choice for almost two years. In that time, they have been…read morenothing but professional, helpful, and responsive any time issues arose that needed attention. Highly recommended.