Absolutely love this resort. Hands down the best one I've been to in Pigeon Forge/Gatlinburg area…read more Cabins are clean, nicely set up with internet, cable, most have a theater, jacuzzi, etc. Reserving was easy and staff was very helpful. We had trouble getting the audio going in the theatre room and maintenance was able resolve within 30-45 minutes of us calling.

My wife and I recently stayed at Parkside for a three day weekend culminating in an on-location…read morewedding event. The facility itself was exactly what we expected it to be - a rustic lodge overlooking some beautiful mountain views. The wedding definitely turned out to be memorable, and that is the important thing! The only "challenge" with this venue is the next-door neighbors, who clearly have issues living in proximity to a commercial resort. This was made evident by the posted signs viewable from the rear balconies whereby the neighbors indicated something about the need for guests to keep noise down and be respectful because people live here, etc. Well ... these same neighbors were plainly resentful of the fact that normal party music was played at the wedding reception (music that properly ended at 10:30 pm) and were intent on underscoring the point by BLARING loud outdoor radio music until 2:30 AM and then starting up again at 5:30 AM so as to disturb the guests' ability to sleep. Needless to say, my wife and I were happy to leave this establishment bright and early the next morning. I get it, and it should come to no one's surprise, there are a few "Hatfield and McCoy"-types up in 'dem 'der hills. However, I do believe the resort has some obligation to deal with this problem in a meaningful way, for the benefit of all prospective guests.

Family Memories was a beautiful cabin. Everything was clean and very comfy. The beds were very…read morecomfortable. I normally don't sleep good the first night away from home but had no problem getting a good nights sleep. The decorations were perfect and a constant reminder that we were in the smokies. We enjoyed the pool table and the relaxing feel of the cabin. I'm so happy we decided on this particular cabin. Our next visit we'll be staying at Family Memories. Mike and Chrissy were great hosts and checked in with us a couple times to ensure we were happy with everything and had no problems. Don't hesitate to book one of their properties. They were wonderful!

Country Memories was absolutely everything we'd hoped it would be but more. We can't wait to bring…read moreour family back for another stay soon! The owners are great hosts and I'd recommend them 10/10 every time! Until next time....

Very spacious house to rent. The kitchen was amazing lots of dining room area for the entire…read morefamily. Lots of amazing balcony to see all of the valley. Lots of parking. The only downfall is they should invest in mattress covers on the mattresses. Cause when we get ready to leave the mattresses are full of undesirable spots..

We've been staying with Outrageous Cabind for over 20 years (before it was Outrageous.) This was…read morewhere we spent our honeymoon (well Gburg actually - in an old run down cabin that wasn't theirs). I don't even know if this place was around then. That was 41 years ago but we spent time up here for our 40th anniversary this year - using them exclusively since we found them about 20 years ago. I think the ownership went thru change since we've been coming here but we exclusively and use them at least 3-4 times a year. Their special for last minute trips is incredible. After 20 years, 3-4 times a year (so we've stayed in most of them), each one has always been clean as a whistle. We have figured that we have stayed with them over 60 trips. At least. We've never stayed with anyone else the past 20 years! Our favorite place is at the top of the mountain at the water tower. However three of the four we always stayed at and liked the best, all but one was burned down in the Gatlinburg Fire of 2016. It burned down to their concrete footprint. They finally got one of them rebuilt and just opened back up so we are leaving Friday to go there. It's at the very top of the mountain and you can see for miles and miles. Yet it is only 5 min from the Parkway, behind Dollywood. You would think a cabin on the to of the mountain with its incredible view would be miles from the Parkway but it's only a short 5-8 minutes. I can never praise their staff enough. They are awesome people to work with. Some of our favorite restaurants we never miss are the Applewood for bfast, Guy Fieri's restaurant and arcade ( this is awesome and relatively new and great to go because there is a Crumbl and Ice Cream shop next door that are for that sweet tooth we always seem to get worse up there), Chop House, Cherokee Grill (Gburg), Ogles Farmers Kitchen ( I think this is the name. It right close to going in for Applewood. We've just recently found this and have been multiple times), The Pottery Barn Cafe is usually our first place we hit coming into town. There is also Paula Deens, Chop House, and Johnny Carino's. This is just for starters. Stay here and you won't regret it!!!

There are not enough accolades to use for this Sweet Retreat. Bethany truly has thought of…read moreEVERYTHING. My hubby & I stayed here for a few nights; this cabin is the PERFECT getaway! As soon as you arrive, you smile, exhale & feel like all the stress is evaporating. Truly. This home away from home is modern yet rustic; beautifully decorated (even seasonally decorated). There is a coffee station, a gorgeous bedroom & well-appointed bathroom. The Wi-Fi connection was extremely fast with no issues. We decided to stay in one night & used the grill on the deck for a delicious steak dinner and enjoy the quiet privacy. The hot tub is a dream that overlooks the beauty of the mountains. This is your sign to book IMMEDIATELY. Grade : A++++

From the owner: The Sweet Retreat at Pigeon Forge is a 1BR/1BA "boutique bungalow" cabin defined by comfort and…read moreluxury. The perfect Smoky Mountain get-away for couples and solo adventurers alike, this cabin is thoughtfully decorated and stocked with everything you need to relax and unwind. Nestled in a private resort cabin community, you'll forget you're only a mile off the parkway, 2 miles from Dollywood and less than 10 miles from the National Park. Our full kitchen, soaking tub, rain shower, private jacuzzi, laundry room, outdoor community pool, wooded view and many other amenities will make your vacation a truly "Sweet Retreat."

I've booked multiple times with them and it's always been so good! Everything is explained well,…read moreand you get your money's worth! It's a trustworthy business!

Just checked out today from the woodland splash cabin as for the cabin it's newly remodeled very…read morenice we loved it we notice some minor issues when we came but I don't really like to complain I just like to fix it on my own the issues I had came strictly from the cleaning crew it was hair everywhere shower the pool something was also inside the pool, our feet and socks were dirty because of floors,we had to clean the grill, the toilet had the clean paper on there but dirt crumbs was on it sons as you open the lid I use Lysol wipes to clean it up again the cabin is very nice just cleaning issues.

Property we stayed at was Spalshin and Relaxin 4487 Shangrila Way in Sevierville TN. End of March…read more2026. A few things: had a great time at the cabin. Was clean and the kids really enjoyed the indoor pool. Lovely area and quiet. Plenty of room inside for the whole family. 1st negative - First night we noticed that there were not any pillow cases on any of the beds, they were delivered later in the evening. 2nd negative - The sink in the master bedroom on the first floor would not drain. This caused some minor issues since everyone used this bathroom when on the main level. We had to wait until late afternoon the next day for a repair which included replacing the complete drain and pipes below sink. The repair person was very professional. 3rd negative - It would be nice to have hangers in the closet and some hooks in bathrooms to hang personal items. As we were preparing to leave on our last morning - getting all items packed for 4 kids under 7 and four adults, I inadvertently left my expensive Dyson hair dryer in a drawer in the main bathroom and to top that off, my husband left his wedding ring on top of the dresser. I contacted the Bear Tracks management number to report our mishap. They stated that they would have the cleaners check the cabin. Two more times I emailed and was told the items were not found. I'm pretty upset at myself for forgetting my Dyson dryer, but I am really disappointed with the Bear Tracks team. I do not want to make accusations against them, but I find it really shady that they just disappeared and the cleaning team "couldn't find" them.

Aesthetically the cabin was really nice…read more Our experience with Bear Tracts Cabins was incredibly disappointing and frustrating. They have refused to take responsibility for multiple serious issues during our stay and have since made false claims about what was offered or resolved. The only "accommodation" they ever provided was an offer for amusement park tickets (which we declined), later replaced with a mere $200 refund. This was before the incomplete installation of a portable cooler that leaked water all over the floor--causing my special needs daughter to slip and fall. Instead of addressing the hazard, they accused us of disconnecting the unit, which is completely false. To make matters worse, after five days of using the same entry code without issue, we were locked out of our own cabin and told we "no longer knew the code." The entire experience was unprofessional, dismissive, and far from what any guest should expect--especially from a company managing vacation properties. I would strongly caution anyone considering Bear Tracts Cabins. Their lack of accountability, misleading statements, and disregard for guest safety speak volumes about how they operate.

Stayed in Stairway to Heaven. Cabin met the needs of this trip space wise. Could use a good deep…read morecleaning. Light fixture over the stove was caked with oil and lil nats. Bulbs were burnt out stairway to game room, I robbed the lamp in living area for a bulb. The shower had bugs and gunk yes gunk on outside of the shower doors. The porch needed a good sweep, dead bugs and cobwebs every where... 3 of the 6 beds need new mattresses. A million dollar home and the price I paid does not add up to what we got. BEARS... Momma bear and 3 cubs came to visit DAILY. While it was a good experience to see them they were not afraid what-so-ever. People in the past have fed them at this home and they came back for more. We did not feed them. A FED BEAR IS A DEAD BEAR!!!! DO NOT FEED THEM. A sign should have been placed for those who just don't know... smh The View was the very best part!!!!! Super winding and steep road to get to home. Be careful.

Would never recommend this place to anyone. The cabin needed a good cleaning. It was a pet friendly…read morecabin with carpet being our flooring that smelled of urine we had to buy candles to help mask the smell. The outside was worse there was trash in the yard and if you went across the road there was a little wooded section there were piles of trash. Just a terrible place to stay

My 10 year old son and I stayed in the Chasing Butterflies Treehouse from Wednesday to Sunday…read more Pros: -Beautiful, secluded location, aside from the other treehouse next to ours. Next to a brook that made it very peaceful. -Cabin was clean and well-maintained -Rain shower was very nice -Hot tub was refreshing on the first night Cons: -The sink was covered in ants when we woke up the first morning, so I had to buy some traps -The pull-out couch was very uncomfortable (although there is a warning about this) -The hot tub was small (I knew it was a two person tub but I still thought it would've been bigger). It also lost water by Friday evening, so I had to fill it with the hose. It did eventually heat back up but it took hours. - The WiFi was just okay. There were times I wasn't sure it was working. -The TV wouldn't work the first night. I did some updates and I was able to get Netflix mostly working but the other apps required a login -The firepit area was not very well maintained. There were weeds and the stumps for seats were falling apart. -We had to drive to the pool. I didn't realize that the pool was so far away; I thought we could've walked to it when I booked the cabin. Overall, I give this cabin a B+. I probably would've given it a B but we saw a small bear on the property which was really cool, so it got a +. Great location, would've been very romantic if I was there with my wife and not my son. The cabin was really neat and it was fun that it was a "treehouse". Sidenote: We did book some activities with the Xplorie discount. They were really good deals. If you want rafting, I would book the upper river though. I booked the lower river because it seemed more family friendly, but it was really just floating down the river. My son said it was a little boring. And if you are looking for a hike, I recommend Grotto Falls.

The stay was fine, a solid three stars. I added a star for the ease and responsiveness of the bear…read morecamp team. The cabin was comfortable enough- there are several different levels of floor so lots of trip hazards, some doors that don't close great, and the location is interesting. I wouldn't call it quiet- for our stay a neighbor was out shooting most nights and on the other side is a rooster that crows each morning. The beds were very comfortable. The water is extremely sulfurous- I would plan on brushing your teeth with bottled water. We were mostly at the cabin only to sleep and it was great for that. It is very accessible to the greater pigeon forge area. Again, the Bear Camp folks were great, answered our questions, and were very responsive so overall definitely positive. I would consider staying with Bear Camp again, maybe not in this particular cabin.

We stayed at the Moonlight Romance cabin in Pigeon Forge, TN. The cabin is beautiful but in…read moredesperate need of repairs. We had to work on the AC due to the filter hadn't been changed in months, the hot tub leaked so we had to keep filling it, the refrigerator wasn't cooling so we had to reset it and the dryer heating element was out in the dryer. We made numerous complaints through Vacasa and booking. Com. At no time were we offered any solution other than wait and see when a tech could come out. When you're on a romantic getaway you shouldn't have to work on things. I would not recommend this particular unit and will not book again. For $1300 you would think things would be in pristine condition. I'm very disappointed.

Very nice community of cabins! Variety of cabins to accommodate different size parties. Not far…read morefrom restaurants or amusement. They have a community pool. Most cabins have Jacuzzis & hot tubs. Book through www.usacabins.com When we arrived it was raining therefore the road was flooded.

The house was private and just far enough a way from town!! Made for a good time together with just…read moreus two. However we did have to call multiple times for things. the hot tub was nasty when we got in, our jacuzzi in the bath tub didn't work, we had to exchange our towels in town (more could have easily been left in the room), they also did not tell us to bring our own toilet paper (minor issue but would have been nice to know ahead of time). we also had to call to hve the fire place turned on. (But it was the start of season so might have been a little early) Over all we had an awesome stay! The bed was comfy! They were also very prompt at taking care of everything!! Will be back!!

Horrible experience--urine odor and property damage!…read more Avoid this rental company. Had to check out early because the property smelled overwhelmingly of urine, making it completely uninhabitable. To make matters worse, heavy nuts fell from an unmaintained tree directly over the designated driveway, denting our brand new vehicle. Management completely refused to take responsibility for the cleanliness issue or the vehicle damage.