First, let me say, I did not get a massage here. I tried. Pretty hard, actually. But I called…read moreseveral times and left voicemails and just never got a call back. Unfortunately, I did pay for one via a deal site called Lifebooker, which I will not use again. I had actually forgotten about the deal after a few calls to Spencer Massage. It eventually expired, but laws were passed a couple of years ago that expired vouchers can still be used in their original value, even if the discount expires. I called Spencer massage again and asked for an appointment - I was willing to use my voucher's cash value and still pay extra to get my massage. So, to be clear, I called Spencer and left voicemails both before and after the voucher expired. Eventually I called Lifebooker and asked for my money back - they basically said "sorry, talk to Spencer Massage." And since Spencer Massage never returned a voicemail, I just filed a dispute with my credit card company. They had the nerve to challenge the dispute. So no, this is not a lost needle in a a haystack or lack of organization - they spoke to a representative and made some sort of case for why they deserved to keep my money. I don't know what they could have said, but it had to be a lie, since I paid for a service they refused to provide. So I lost the dispute, and they kept my $29. It's not much money, but I'm very unhappy with the whole situation in principle. And if you're considering getting a deal from them, I'd beware - you might be one of the lucky few who get an appointment and are happy with their services, or you might just end up losing $29.

Like another reviewer, I tried pretty hard to get an appointment here after purchasing a Lifebooker…read morecoupon. After three voicemails and one text message (which his voicemail greeting suggests using), I never heard back. I complained to Lifebooker and they said they would have to make three attempts at contacting this business before they could refund my money. Guess what? I got my refund.

I highly recommend the massage experience with Serhii! He is incredibly attentive and really…read morefocuses on addressing your specific concerns. Based on what my body needed, he combined three different massage techniques into one session, and it truly felt like a signature massage created specifically for me. I also want to highlight the environment. The space is beautiful, peaceful, and so relaxing. I was able to completely switch off and enjoy the experience. My pain was gone after the session, and I could actually see changes in my body right away. I had a small area of tension and puffiness around my upper back/neck, and it looked noticeably better after the massage. Even my cheekbones looked more defined! 10/10 -- highly recommended. And the sound healing with Lana was simply magical. It helped me clear my mind, release all the mental noise, and feel completely renewed afterward. This place truly feels like the magic of wellness. I'm so happy I found them, and now I recommend them to all my friends!

Incredible customer service . Professional work , prices very reasonable…read more This is your mechanic!! Blanche Murges

Went in for a couples massage with my wife which was ok but they left the door open to the…read moretreatment room so we could hear street traffic and people talking/walking in and out. Asked therapists to close door but they said it needed to stay open. Went to try again with a Groupon and was told since I'm not a new customer I could not use it. Really disappointed with these experiences. Would strongly reccomend Mongolian Massage instead.

Very good massage. Lovely young woman did it. I will definitely go there again…read more The one thing I thought could be nicer is to have the place look prettier. Maybe some fresh flowers, something to make the place have even a tiny bit of charm

​I have been getting massages for about 20 years, and there is no doubt in my mind that Vince at…read moreVRC Massage is the absolute best there is. He knows exactly where you need more focus and exactly how much pressure to apply. He always takes the time to listen to your concerns beforehand and makes sure to address every single one of them. I sometimes have to visit other massage therapists when I am traveling out of town, and I am always disappointed because no one else even comes close to how good Vince is. It is always a relief to get back to Skokie and have a proper session with him. Do yourself a favor and make an appointment with Vince. There is no way you will regret it.

I don't know how this place got good reviews but I simply did not get the service I expect. The…read morefront desk lady/masseuse seems tensed and stressed out. The massage techniques that were used were questionable and inconsistent. I showed my voucher and she did not know what to do with it. I tried to give her tip and she asked why ?!?

This is not a regular massage you can get at any mall these days, this is a professional MEDICAL…read moretreatment. It took me 6 years to find a massage therapist who deeply understands body and it's connections. Galina is phenomenal! The best part - she works with kids. We are clients for life.

Galina is a trained medical massage therapist of the highest caliber…read more Her knowledge base and intuition is applied to every client, meeting their needs as individuals. I have been a client for over a year now. My body has NEVER felt better! The work she has done to manipulate my connective tissue and muscles has changed my life. Specializing in women's anatomy, Galina is trained to work with pregnant mothers and women of all ages. I have recommended her to many of my friends who have also become long term clients. I am grateful for her expertise, and intend on continuing to work with her. You won't find this expertise anywhere else

Hristo helped me a lot with my back problem. I had spasm the past night and he was able to take me…read morethe very next day. His massage helped me so much and relieved the back pain almost right away. Also, Hristo gave me a few very precious advices on how to proactively avoid back spams moving forward. I'm very thankful that he's open to help not only with the massage services he provides but with the life advices he told me.

Hristo is a true professional and specialist in his field. Nowadays, there are rarely massage…read moretherapists of his rank. I usually go for stretching massages as I have chronic back problems and stretching helps a lot. Also, on many occasions I will go there for stiff muscles and relaxing massages as well. I've tried many places before, big massage chains, expensive studios in fitness centers and etc. , but on many occasions the people that work there have no clue what they are doing or they don't take their job seriously, and at the end they have made my problem even worse. This is not the case here! Hristo is experienced, knowledgeable and respectful, and have been always able to help! The place is always very clean and relaxing! I strongly recommend you try a session and I am confident you will not look further for a masseurs.

My boyfriend and I booked a couples massage on Sunday. We enjoy getting massages together and have…read morebeen looking for a place that offers couples massages. We left extremely disappointed. We booked deep tissue massages. My masseuse used way too much lotion, didn't apply any pressure and just aggressively rubbed oil onto my body. At one point, she intended to apply pressure to the arch of my feet (which are sensitive due to my plantar fasciitis) but her nails were not short so it felt more like being scratched. No one introduced themselves to us, they walked in while we were undressing without knocking or warning. During our massages, a bell kept going off. My masseuse walked out of the room 3 times, talking to someone about other clients. If I had been there alone, I would have walked out. This was the worst massage I've ever had. We will stick to VRC in Skokie. At least we receive quality massages.

Purchased a couples massage off Groupon and was a bit hesitant due to some of these other reviews…read morebut we both had an amazing massage (I think maybe one of the best massages I've ever had). Staff was friendly and courteous.

Nara is absolutely incredible. This was my first massage, and I left feeling completely relaxed. I…read moreoriginally came in with lower and mid-back pain, and she reduced it by at least 80%. She was able to find tension spots in my back and legs that I didn't even know existed. I'm a bigger girl, so I was a bit nervous going in and sometimes feel uncomfortable in my body, but Nara was incredibly respectful and made me feel completely at ease. I was so happy with the results that I've already booked another appointment for next week. 15/10--highly recommend!

My husband surprised me with a 90 min couples massage for my birthday. I was super excited as we…read morehad massages in and outside of the country. However, this place is not a place for us. Upon arrival there is a tall staircase in order to enter the business. Though this wasn't a problem for us, keep in mind if you have any disabilities. They also make you take your shoes off and slip into slides. Once again no big deal, but bring socks. Upon actually entering the waiting area, they had my husband pay right away, which I thought was a huge red flag. In all the massages we've had, we've never paid first. There was also a 3% fee for using a card despite our total being over $200+. We get into the room, located right by the entrance and it is freezing. My husband's bed was warmed, however mine was not. I have never seen or heard of a heated massage table, but with a drafty window a portable heater would have solved this issue. When the two massage therapists entered they did not greet themselves and started saying something in another language. Mine asked me light or strong. I told her medium as that is what I have always requested from other locations. After that she noticed the bed wasn't warmed, attempted to fix it, but it was broken: WE WERE NOT ASKED OR INFORMED we were getting a DEEP tissue massage. Considering what a deep tissue massage entitles, they also did not ask other important questions like areas of concern or injuries. The massage started with some oil and hot stones and quickly progressed to pain. All I kept thinking was what type of massage did my husband book. I grimaced, flinched, and yelped in pain. My person's only response was "oh you're sensitive" and she continued at the same strength/depth. 90% was jamming her elbow into every possible pressure point and directly into my bones. This was not only the most painful massage I have ever had, but the second most painful and traumatic experience in my life; internal bleeding being my number one. I have a high pain tolerance and not sensitive to pain. Even more than that, she did not respect that I left my panties on and pulled them down and lifted them up. I'm immediately cried when she finally finished and on the entire way home. To say the least my masseuse did not receive a tip. I'm on muscle relaxers and have multiple bruises. I will never be back and regret not sitting up and ending it. Everything from the base of my skull to my legs hurt; to put it in perspective I weigh 135 pounds and 5'5". IF you book a couples massage with them, do not assume you are getting a Swedish massage like most places, despite there being no option to select.