Jason helped my elderly parents get set up with their new phones today. Hands down, the best…read moreserivce I've ever experienced in a phone store. Jason was so patient and walked them through all the options, and answered all their questions. I will come back to this Verizon (and Jason) when I'm ready to upgrade.

I didn't have a good experience with the kid with the perm. Very smug and unhelpful. Verizon is…read morethe absolute worst carrier out of the main three right now. Do not give your money to them and port out. This is a cell phone store posing as Verizon. The delineation between a Corporate store and retail non Corporate store is very misleading and deceptive. Either way the lack of cohesion with customer care will be the same either way. Verizon cosplays as they're the best carrier. This may have been true at one time. Now in 2025 they're like the new Sprint!! DO NOT ENTER A CONTRACT WITH VERIZON. All your calls will be transferred to a company down in the Philippines called iQor, Teleperformance, Concentrix, etc. and they lie through their teeth about everything. They will screw you on deals. It's straight up actual fraud. It's kid run customer service call centers. You then escalate to Verizon's "Executive Team" and they'll take ZERO corporate responsibility and they'll just fart in your face!! You're cooked, game over, the end. You'll have to resort complaining to the FTC, FCC, BBB, and AG Robert Bonta's, and AG Letitia James office in NY. For real! If you're insistent on screwing yourself over and do not like yourself... Then Google how to OPT OUT of Arbitration with Verizon!! Verizon is pure freakin trash. Go to AT&T or T-Mobile or a no name carrier.

Took my IPhone 12 Pro Max in for a broken screen. They…read morefixed it super quick and fixed my charging port issue. Great place, great people!

WORST customer service ever, I've never had such a poor experience in my life. Which is…read moreunfortunate, because I support small self-owned businesses. But you get what you pay for... Went to him for a phone battery replacement. He is local, and honestly, he has low prices ($45 +tax for the battery replacement). He told me that his battery is not original product (ie, not Apple battery). That's fine, I just needed my phone to hold a charge. The new battery he replaced with was WORSE than my old battery. It went from 94% to 70% in less than an hour! I went back the next day, and his mannerism was abysmal. He told me, that's a new battery, must be a problem with your phone processor. I didn't want to risk trying another "un-original" phone battery through him and asked for a refund instead. He begrudgingly refunded $40, minus $5 for service fee. As I was leaving his kiosk, he blurted, "And don't come back." Like why? It was unwarranted, he could've just said nothing and let it be. Of course I wouldn't come back after such an experience. So I left, not only with a faulty battery, but also upset by his rude mannerism. The guy was angry at me for his own faulty product. And then gave me attitude for it... ;( Anyways, lesson learned to not go cheap. Went to Apple Store later that day, they ran diagnostics. Everything is fine with my phone. New battery ($69), and surprise surprise. It works just fine! I would advise anyone to avoid this place -- it's not worth the risk, nor the time and frustration, and overall horrendous customer service.

Well done! I called Eric on a Saturday morning, which is a pretty difficult time to get computer…read moreassistance. In fact, many of the places I talked to told me that they "couldn't make any promises" about when I'd get my laptop back. Eric, on the other hand, answered promptly and said he could work on my laptop that day. Within a less than a couple hours, he was at my home with my computer opened up! I needed a new battery and keyboard installed for the laptop, and Eric did the job in a reasonable amount of time and a fair price. All this while answering any questions I had. Great communication and great experience from beginning to end.

I am so happy with the help I received. I called to get a proposal for help and received excellent…read morecustomer service. My issue was resolved over the phone to my full satisfaction. Thank you for your time and support. You are awesome!!

This guy is the computer guru. Honest reliable service and no BS. The owner Gregory is the only…read moreperson that I will allow to touch any of my Company or personal computers ever again. If you have a computer problems and you want the real scoop with reliable, honest and trustworthy service this is a Company who still appreciates their clients.

It was apparent I had a bad computer virus. Gregory Harris of Local Computer Pros was able to fix…read morethe situation relatively fast (sensing my urgency), charged a fair price, and has since been helpful via phone answering questions thereby saving time and travel. It's refreshing to experience professional, quality customer service.