Took my IPhone 12 Pro Max in for a broken screen. They fixed it super quick and fixed my charging port issue. Great place, great people! read more

WORST customer service ever, I've never had such a poor experience in my life. Which is unfortunate, because I support small self-owned businesses. But you get what you pay for... Went to him for a phone battery replacement. He is local, and honestly, he has low prices ($45 +tax for the battery replacement). He told me that his battery is not original product (ie, not Apple battery). That's fine, I just needed my phone to hold a charge. The new battery he replaced with was WORSE than my old battery. It went from 94% to 70% in less than an hour! I went back the next day, and his mannerism was abysmal. He told me, that's a new battery, must be a problem with your phone processor. I didn't want to risk trying another "un-original" phone battery through him and asked for a refund instead. He begrudgingly refunded $40, minus $5 for service fee. As I was leaving his kiosk, he blurted, "And don't come back." Like why? It was unwarranted, he could've just said nothing and let it be. Of course I wouldn't come back after such an experience. So I left, not only with a faulty battery, but also upset by his rude mannerism. The guy was angry at me for his own faulty product. And then gave me attitude for it... ;( Anyways, lesson learned to not go cheap. Went to Apple Store later that day, they ran diagnostics. Everything is fine with my phone. New battery ($69), and surprise surprise. It works just fine! I would advise anyone to avoid this place -- it's not worth the risk, nor the time and frustration, and overall horrendous customer service. read more

Phone Doctor Plus - Faulty battery replacement -- battery was changed ~4pm. Battery died within 4 hours, needed to charge twice in 12hrs. - Mobile Phone Repair Near Me - San Diego, California

great service!! i came in for a screen repair but they also repaired my charging port and gave me a screen protector as well as diagnosing other software problems my phone may have. only took 30 minutes for the repair read more

Date of visit: September 23, 2022 Several days ago, my iPhone 8 Plus had fallen out of my pocket while on my daily walk... and before I had a chance to recover it, at least one car had ran over it. Fortunately, the case and screen protector did their jobs - thank you, Bodyarmor for such a great case; my phone was still working! - but the screen itself was cracked a bit. So, I checked out Phone Doctor Plus online, saw they did screen repairs, and headed there the next morning with my fingers crossed that they would be able to replace the screen. Well, not only did they repair the screen ($75 - I went for the option that was close to the factory spec; the cheapest option is $45); they also added in a replacement screen protector for FREE! And not only that, my iPhone's screen looks and works great! Given how the Apple Store charges $169 not including tax - and Best Buy doesn't have replacement iPhone 8 Plus screens - I'd say this is definitely a bargain. Many thanks to the guy working the store who not only was able to repair my screen in 30 minutes (about the same time I was having my dental appointment across the way), he got me in as a walk-in. DEFINITELY coming back to Phone Doctor Plus if anything drastic happens to my phone again! read more

Phone Doctor Plus - Mobile Phone Repair Near Me - San Diego, California

I called this repair shop today and described my phone repair need. The tech told me to call back after 15 minutes so he could research if the part was in inventory. He immediately hung up me. I called back 30 minutes later to follow up, someone anawered and immediately hung up. I really dont know how they stay in business. Word of mouth is key to all small businesses. read more

Got my phone battery replaced. They were quick to respond and fast service. He was good to talk to and reasonable.

Brought my iPad and they did a thorough inspection. They were honest in itemizing what repairs would be needed and how it would exceed buying a new device. read more

Very nice and good quality and value, gets work fast and fixed my service requested plus the root issue

I highly recommend you look somewhere else as I do not believe that these people should be working on anybodies phone. I called to get an estimate and they answer the phone like it's an inconvenience and instantly said hello are you there as if he was waiting (he wasn't). Tried to tell him what I wanted and he literally told me to take my phone apart and look for the serial number (which he doesn't need to change a screen). I called back to tell him that seems extreme and would likely void any future warranty, he then just came up with a price of $95 to replace the screen but I now have no confidence in this location. NO WAY WOULD I USE THESE UNPROFESSIONAL and RUDE PEOPLE. I would likely have more problems dealing them -I will be going to their competitors read more

I called initially for a quote to replace a crack screen for an iPhone 11. It was very reasonable. There was more damage to the phone which I figured would be the case which happened to be the digitizer. To fix both was still reasonable. Especially since it's down the street from my house. He took 30 min! The job looked flawless. The guy is very nice to add! I'd totally recommend him read more

Phone Doctor Plus - Next to in and out - Mobile Phone Repair Near Me - San Diego, California

He saved my phone! And he was honest that it may not be successful but we took the chance and it worked!!! I am literally using the phone now to write this review, thank you so much! Highly recommend read more

What can I say, guy practically the best in his trade. Check in and out within 45 minutes, best prices all around. Guy cut off all bullsht and get straight to the point. Will recommend this place to my clumsy bunch. read more

This place not back their product. I replaced a phone screen and couple days later a faint line across phone. Clearly defective. I was told something heavy hit or heavy press. Screen has no scratches or no sign of abuse. Do not buy from him cheap Chinese parts with low quality parts. read more

I think I just found my go-to phone repair person. He is so sweet and kind, explained all of the do's and dont's of handling my phone that caused it to break in the first place. Very affordable repair compared to other shops. He is so funny too! :) read more

My husband took my iPhone 15 pro to get the screen fixed today and I'm beyond happy with the results. Best price in town and I'm satisfied with the quality of the work and they also threw on a protective screen included in the already excellent price. The gentlemen was very nice and accommodating and repair was done promptly. Thank you for giving my phone extra life again phone doctors and saving us a couple hundred dollars. Highly recommend. read more

Prices are not bad. Customer service eh, I get it some people just have different attitude and I think that's okay. No one should always be perfect. But job gets done right so highly recommend if you need a phone fix quick read more

I had the screen replaced on a Samsung Galaxy S20 FE. I stopped by on a Friday afternoon and left a deposit of $80 so the screen could be ordered. The phone was dropped off the following Monday morning and ready by 4pm. The total cost was $170 which was $30 less than what another shop had quoted me. It's been about 2 months and the phone has had no problems. I definitely recommend this place and will return if I need their services again. read more

Highly recommend this place!!! Super knowledgeable. I brought in my iPhone 11 with a broken screen. He quoted me several prices, depending on the level of quality of each aftermarket part. He didn't recommend the most expensive, rather the one that most customers were happy with. I've been to several phone repair places, this place was the most reasonable. He's fair, honest, and knows his stuff. Phone was repaired in under 30 mins. read more

I came here yesterday with a shattered 7plus screen. The repair man fixed it in less than a half an hour, even though he was about to close. I really appreciated that gesture. Thank you. He also gave me an extra shield cover for my phone. DO NOT HESITATE to COME HERE. read more

You get what you paid for. Be cautious of budget service providers. I had one screen problem with an original apple iphone screen, he swapped out a new screen for $100 and the new screen was worse than the old one. He Didn't tell me it only had a 2 week warranty. I showed up 60 days later (felt that was reasonable warranty period) and the guy pointed to a piece of printer paper on the wall that said 2 week warranty. No remorse, no questions, barely turned his back to face me. I felt very brushed off and like it was highway robbery. I expected a little more customer service from someone so highly reviewed. to his credit, the sign is on the wall, but i was not advised and thats whats annoying. I should have gone with a more expensive and respectable service provider to start. read more

Asian owned five stars this place knows how to copy iPhone Screen Data so you won't get the notification in settings that your display is non genuine Your iPhone will think the display is genuine I had a cracked iPhone screen They had a SOFT OLED in stock Replacement takes 30 mins There's a few other steps but I won't mention them because then my review would be longer but the important steps are the screws in the iPhone are not all the same size so an expert has to carefully sort them the screen data has to be copied or you won't get True Tone function The Face ID flex cable is very sensitive you don't want to mess with that or the Face ID is disabled After the repair I have a iPhone with working SOFT OLED Face ID True Tone He put a screen protector on for me I highly recommend read more

I don't recommend this shop he give me the cheapest screen for my iphone xr .. when i got there his not in there cause the guy near on his shop said he just go robbed .. the owner was chasing the rubbery guy. It takes like 15 mins waiting outside .. and then we just got arrived too with my friend and we saw the police went to talk the owner and I ask him to fixed my phone if he could make it cause it almost closed.. and he said yeah i can make it before 5:30pm its like he was rushing to fixed it.. and like after 5 days my screen is sometimes its pressing anything in my screen itself even im not touching it and also sometimes you cant press anything in the screen i paid for $90 its not worth it.. i just waste $90 for the screen no good.. read more

Broke my iPhone screen. Called and they were available to fix the same day. A little over a month later, I dropped it again and they were again available same day and had it done is about a half hour. I suspect I'll be able to post again in a month, or so. They were great. I clearly have issues. read more

Good quality! Got my iPhone XR back screen fixed for an affordable rate. I got multiple quotes & this came at the lowest & they did a good job with it. They left a bit of glue on the back screen but it wasn't a big of a deal. read more

I recall years back when I asked to repair my samsung edge and how much it would cost me. I sense that he was not in the mood to entertain questions, because of the way he was acting and the way he looked at me when I asked him like I was some inconvenience to him. When I present the phone to him he Immediately gave a quote on the cost of the phone without even touching or doing any diagnostics of any sorts. His asking price was $400. I was shocked. I just looked at him and I turned around and walked away. He was having a mood that day that his bad attitude just became up, front and center at that moment. Definitely I will try someone else before I consider this shop for my cellphone repair needs. read more

I waited and did my research before posting this review. I had an issue with an old ipad. My daughter dropped it and the sound button got stuck and needed to be replaced. Knowing nothing about how to fix it, I started pricing around to see what they cost is. Phone Doctor was my first stop. The gentlemen working never looked at me or made any kind of eye contact. He spoke to me with his head down reading. He told me that in order to fix the sound ($40-$50), I also needed to replace the screen ($80). I inquired as to why if the screen is not broken. The gentlemen replied "well how else will you open the ipad to fix it? You know how to do it?" I left and continued to do my research. All of the other companies I checked with said that they could fix the sound button and the average cost was about $40 to $50. The said if you replace the screen it's faster because they don't need to go slow and not break the screen. But if they go slow to not break the screen, the process could take about 2 hours. Ultimately, I got my sound buttons fixed for $40 and no need for a new screen. read more

I took my OLD iPhone SE (1st generation) to this man Monday afternoon 1/15/24 to replace broken screen. He had it done in about half an hour including a screen protector. Later that night phone starting acting up, but too late to go back, and Tuesday morning we went to Palm Springs. Phone acted bizarre at times on trip, wouldn't respond to button presses and bouncing back and forth between apps. Took phone back to him Thursday afternoon when we returned to San Diego, he knew immediately what the problem was and fixed it. I feel like I have a new phone! Screen is sharper than previous one, everything works, and it was a great price. Both times it took him about half an hour. Very happy and I appreciate his great follow-up service. I highly recommend him. read more

Came a little past 11am, coming to fix my iPhone 8 Plus screen for an upgrade. He gave me two price options, and discussed everything I needed to know. I was told it'd be done in just 25 minutes, you leave your passcode so he can check things in the settings. Just went to order food at Go Go Sushi nearby, came back after 25 minutes and it was ready, I paid, and screen was good as new and worked fine! Super simple process and very quick. I kept debating on what place to take it to but just went here because it was closest. Super simple process and very quick. read more

Phone Doctor Plus - Mobile Phone Repair Near Me - San Diego, California

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So fast & budget friendly! I thought my phone was not able to be fixed but he saved me $200 not going to Apple! Very professional. Would give 10 stars if I could! Thank you read more

Excellent place. I highly recommend. I cracked the screen on my iPad. It was fixed the same day (just a few hours) and it looks great. It was a mess. Seems to be working great too. Reasonable prices and the owner is very nice. I was a little picky when I dropped it off - a little nervous I guess - no need to be as they took excellent care of my iPad. Hopefully no more cracking screens, but if I do this is where I would take my iPhone/ipad. read more

Phone Doctor Plus - My iPad before repair. Now it looks brand new - Mobile Phone Repair Near Me - San Diego, California

He was very helpful and knowledgeable. My phone has broke multiple and other places were not as helpful & over charged, but after coming to Phone Doctor Plus for the first time I will be back. read more

I just called to ask about having my iPad screen repaired. The guy didn't give me 30 secs to give him the model number before telling me to call him back when I had it because he had customers. I was in the middle of saying "I can give it to you right now" when he HUNG UP on me. If he's that disrespectful to people, I wouldn't trust him to treat my devices with the care. And it makes me wonder what happens when people are dissatisfied with his service. Hang up on them, as well? read more

Very helpful and fixed our phone for a good price Quoted us over the phone and stuck to his word. Phone was cracked and bent read more

So grateful for this place! Fast service - I left my phone there for not long at all! Friendly service - John helped me with my phone and explained to me in detail how he could help. He's respectful, attentive, and caring! Thank you so much John! Great parking! There's stores nearby where you can eat in the meantime! There's also super cheap cases you can purchase! Great skills he has! I feel like I walked out with a new iPhone although I got it repaired! Will be recommending this place to anyone I know! Thanks again! read more

OVER priced and also after my repair the home button stopped working... . . . I was upset with Phone Doctor Plus for referring a customer to them and was informed they messed up her her phone come to find out was not Phone Doctor Plus. Review updated. I originally worked at Sprint in Mira Mesa and sent multiple customers to them. read more

Did great I was having issues with my charging port he fixed them in less then five minutes and gave it to me for free glad to have someone so capable and friendly 5/5 will come back again if my phone is in disarray read more

I would recommend this place to anyone. I came here because it was the best price for my phone. He was forthcoming and told me that the battery was not a factory one. I was ok with that because this is the only battery that had ever gone out on me. So I wasn't pleased with it anyway. After about 30 mins, I picked up my phone. He explained what happened and gave me some useful info about batteries. He also put a screen protector on my phone free of charge. I wanted to pay for it but he insisted. If I ever experience anymore issues with my phones this is where I'd go. read more

I came in with a broken iPhone 7 screen, and I paid for the original phone screen replacement for $100, which is pretty good as other stores replace screens for $150. He went above and beyond in taking care of us from the care and attention he put into making sure everything was perfect, to giving me a free screen protector once I confirmed that everything worked great. He had the phone ready promptly within 1.5 hours, and gave me advice as to how to fix certain issues my phone has. He even walked me through different ways to test if my phone screen was working properly. He was very genuine and straightforward in our interactions, and I would recommend him to anyone. Side note: while you're waiting, there are a lot of stores and restaurants you can explore in the plaza that this repair shop is located in - time just flies by :) read more

Came in today for a screen repair for my iPhone. The repair man was very helpful and explained my options of different screens for different price budgets. Thirty minutes later and my phone was ready for pick up. 10/10 would recommend. read more

Great repair service. I highly recommend this place to all of my friends. Have probably sent 3 -4 people here in the past few months. The man working behind the counter is awesome. He clearly knows his stuff when it comes to electronics. read more