A great and easy service to use. Making calls to Europe for under fiver cents a minute is great!read more

I have a old ipod touch gen 5 and the battery expanded. I called best buy the geek squad and they…read moredo not fix any ipod. So, I went to Touch-Tel Wireless. They did my Samsung table replaced the battery which was good. I asked if they could replace the battery for my ipod, he checked for a battery for my ipod model number. He had it, and said it could be done about an hour or so. Perfect, I picked it up later and it was fixed. Great job guys. I recommend them of you need any electronic devices to be fixed. Price was not bad.

Fast and professional! Nuf said Good, friendly and quick…read morewhat else can I say? A few more thoughts?

If you're looking for an honest, timely, and reasonably priced computer repair shop, this is a…read moregodsend. I had already taken my computer to another store on Federal Boulevard in Lemon Grove to fix the charging port. They kept my computer for over a week and then told me that they couldn't fix it, but they didn't offer an explanation. However, Phone Zone Wireless fixed my computer in less than a week. They charged me a fair fee and were courteous, professional, attentive, and punctual. For these reasons, I highly recommend this location for reasonably priced, highly competent, dependable, and honest computer or phone repairs in San Diego!

Went there to return / exchange a phone, they said I could not. Found out later they were wrong ,…read morethey just didn't want to do it. Very disappointed. Spent two hours on the phone trying to get return label.

Paulina was super helpful! Thank you for helping me with my trade in! I will be returning to this…read morelocation moving forward!

Bad. The guy working there was not attentive. Not helpful. I walked away. Not coming back to that…read morestore.

The ATT Store manager, Andre, explained everything carefully that I would experience if I switched…read moremy 4 lines from another carrier. He took the time to listen to my concerns and got to know something about me. He didn't attempt to "shoehorn" me into a plan I didn't need because he wanted the right fit...and he had done his homework about the plans ATT offered. But most of all, there was good "chemistry" in the way he interacted with me, sharing personal experiences that were appropriate and interesting about the phone and life. While I was there, a handful of other customers stopped by to pick up their phones that they had dropped off previously for apparent issues to be fixed. So there appeared to be "customer support" after the "sale." I don't think one can expect more than this in initial purchase or follow-on customer support for any consumer "thing"-- from buying a refrigerator, to tech gear, to a car.

Cricket at grossmont center is the best because they got better value in phones they got amazing…read moreplans they got hot spot routers for sale they got phones for sale their customer service is amazing they are the nicest people ever you could come across for phone plans they are the wonderful people ever

If I could give a negative review to the guy who was working at Grossmont center today talking to a…read morecustomer for 10 mins without even acknowledging me while I wait for assistance. So I finally asked if anyone is able to help. He gave me an attitude so I one back and then he refused to help me. I am calling Corporate as well. So yea...glad I'm with Verizon now.

I want to give these guys a huge shoutout because although they weren't able to help me with my…read moreissue (liquid damaged MacBook Pro). They weren't dismissive towards me and actually cared enough to take the time to inform me of ways I can try getting this fixed and even made a recommendation of who I can try contacting for help, etc Their recommendation came through and I owe them a huge thank you for that. Very professional and genuine crew here who care about their clients not just money like other places.

Visited the store for a charging port replacement, mine wasn't working properly. Chris was super…read morehelpful by ordering the part. A few days later got a call to come in for services and in the blink of an eye he was done. Thank you so much for your expertise!

Came to get my phone cleaned. She did a wonderful job in less than 10 minutes. My son was…read moreextremely happy, and she showed us that the phone actually charges now.

Came in to get my phone screen replaced and the experience was super painless! I reached out to a…read morelot of places through Yelp and this place gave me one of the best prices. The lady working there was also very friendly~

My best friend bought me a cool Yamaha CD - 5 Disk changer player and there was something wrong…read morewith the drawer opening. It just didn't want to open. Fred diagnosed it and fixed it in the allotted time they told me it would take. At one point, they wanted me to come by and Fred wanted to show me the inner workings of the unit and showed me where some functions were obviously messed with by the previous owner. [this was purchased from an ebay seller, as in "working excellent shape". One thing to note for potential customers, if they tell you your stereo component will be ready in six to eight weeks it is because they are busy. If you want your classic audio system repaired by a pro, Fred is the way to go. He and Jimmy will take good care of it. Jimmy will also call you or send you a text with an update, if need be. Fred is a friendly guy and has a sense of humor. If you don't have a sense of humor you probably won't get his. Please make yourself aware of their hours -for- customer appointments. Keeping it simple: they are busy because they know what they are doing. I saw first hand the inventory of stereo units that are being repaired and on deck for repair. I am a business owner myself, the customer is so important, but it is important that the customer trust the business owner they are hiring. My CD player was fixed on time and works perfectly now. I can play all my favorite CDs, as well as, enjoy burning my own CD compilations [semi-old school] The sound and the clarity are perfect. Thank you Fred and Jimmy!

This is the best place to go in San diego Period! These guys…read moreknow what they're doing and every time I bring my equipment there, when I get home it Sings! I'm very appreciative of their expertise and handling my equipment. My Scott SS 380R receiver is so enjoyable to listen to & I thank them from the bottom of my heart! Fred keep doing what you do because it's a lost art in this world. From: Anthony Broussard

Took my phone here today to get the back glass replaced due to a crack. It took 2 hours which is…read morefine. When I left I couldn't use tap to pay to make the payment so I paid with Apple Cash via text. I also have a digital key I use for my car - that didn't function so I messaged them. I reset the phone and still don't function but I messaged them and they told me to bring it back on Monday. I paid 65.00 best price around though. I promise that I will update this review Monday once I have completed the repair and they've checked my phone out to figure out why the tap is not functioning now. UPDATE! Went back on Monday and the took care of my issue, tested it thoroughly and got my tap to pay and digital keep working in less than an hour. Phone is good as new! Thank you guys so much for your amazing service and great communication.

I originally went once and they repaired my iPhone 13 Pro screen which was glitching, so I messaged…read morethem and they offered next day repair. I originally had paid about 80$ for an LCD screen but once they repaired it again they gave me an OLED screen free of an extra charge! The workers are very nice and quick only took around 10 minutes. No issues now.

This shop is awesome! My hubby and I traveled to San Diego for a retreat. Phone screen got damaged…read moreand I searched for a nearby shop. This gentleman answered while the shop was still closed in 2 mins from my request. Once at the shop he was quick and efficient repairing the phone in less than 30 mins. Amazing service and highly recommend.

I rarely do reviews and I'm not paid but 5 out of 5 for these folks! Came out of work to a smashed…read morescreen and very little touch functionality. Asked for help finding a place that could fix my phone and was directed to National City Phones! Got a price quote before I traveled to their business and that price was honored in full. Took about an hour to fix but I'm happy they could do it with no issues or having to wait for them to order the screen. My phone is 5 years old but looks like new! Thank you National City Phones.