I have been a patient of Dr. Thakrar for a few years now and she is fantastic…read more This office is great! I also get allergy shots here. They are very organized and always prepared. Much better than a Scottsdale practice I went to previously. They squeezed me in for a telehealth visit a couple of weeks ago when I was really sick and my PCP was unavailable. Laura Jochen, a family NP, was very good. Instead of just quickly scanning my chart, Laura took time reviewing my medical history and asking questions to help adjust my treatment. I have been to see a lot of Doctors over the past couple of years for various conditions. This remains the best practice I have visited. Kudos to them... I highly recommend them!

Nurse Laura severely harmed me overdosing me with allergy shots. Go see a real doctor not a nurse…read morewho plays doctor. I suffered for months and no one cared, especially not her. Run as fast as you can away from this horrible place.

From scheduling an appointment to treatment, every single staff member was incredibly helpful and…read moreprofessional. Dr Ortega is phenomenal. Highly recommend!

I was lied to by the doctor. He showed me how they do the test on my daughter and me claiming that…read moreit's not very painful. Once the nurse got to work my daughter went first and I had to sit there with my eyes wide open, jaw dropped seeing my daughter scream in agony, begging for the evil nurse to stop. This is worse than getting a tattoo and I have a full sleeve. I told my coworker who went to a different location for an allergy test and he said his daughter was not tortured like we were. Stay away from this sick place! I knew I should have ran when I heard children in the back screaming to stop. Keep your children safe from this place people

I have been coming here for years I've seen Dr. Shimamoto…read more I've seen Carly. I am currently carries patient. I've been having issues with the front desk for the past year, but recently from February to March they have been neglecting and not respecting their patients. I have called and left multiple voicemails following the rules and policies that they have where you have to leave a voicemail and wait 24 hours for them to call you back. I've been waiting a month for them to call me back.

They deserve ZERO stars. THE worst, rudest, most unorganized, unprofessional, medical practice I've…read moreever encountered. You CANNOT, EVER, reach an actual human when you call and are forced to leave a voice mail. Need an appointment? Voicemail. Billing? Voicemail.They billed me for a visit that NEVER happened. Was forced to leave several messages over a period of over 3 months asking them why? NEVER returned my call, then they proceeded to sent me to collections! Now they claim the visit was for my husband! Tried to pay the balance but now they refuse to accept our HSA card. I'm currently on hold with their outside, heinous, billing dept for an HOUR! AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID

I initially went to see Dr. Andrean for a shoulder injury that had been causing constant pain for…read moreweeks. I had tried everything and couldn't find any relief, but family members recommended acupuncture. I was hesitant at first, but after my very first session with Dr. Andrean, my shoulder pain was completely gone. Since then, I've continued treatment with her for ADHD, anxiety, depression, and chronic back, neck, and shoulder pain related to a degenerative spine. Acupuncture has not only reduced my physical pain, but it has also significantly improved my focus, motivation, and overall well-being. I didn't realize how much fatigue I had been pushing through until it started lifting. Overall, my quality of life has increased by about 60%! Acupuncture has been truly transformative for me. It's become a tool I plan to use for the rest of my life as needed. I cannot say enough wonderful things about Dr. Andrean--her skill, care, and expertise have genuinely changed my life. If you're considering acupuncture, this is your sign to try it. It has helped me more than I ever expected.

Dr Andrean is a life saver. Helped me with herniated disc. Results were almost immediately!…read moreCouldn't be more grateful.

We absolutely love the staff here! Dr. Rose is so attentive willing to look into things and help…read moresolve problems. I had my follow up with a PA Lindsay Wong and she was delightful! Truly I can't remember having a better PA experience. She took all the time I needed to talk about my overall health and how my allergies could be effecting that. She prescribed stuff for an ear issue I was having and it totally cleared it up! We loved her. My kids love going with me to this office because they have a treasure box full of suckers and little toys and they let them take a handful of stuff! So kind and would definitely recommend!!

All of the staff here is super nice on the appointment side and also in the allergy shots lab. I…read moreappreciate being able to get my allergies diagnosed and then work through the process of getting the shots so that my body will be less activated for the allergies in the future.

The girls that work in the Chandler office need to learn better customer service skills Doctors…read moreseem knowledgeable but if you don't absolutely need allergy medicine or allergy shots to improve anything I wouldn't go here simply because the staff is so rude

I like this place. When you have a ton of food allergies, or your kids have them, it's hard to…read moremanage. Especially when children are young. But in the past month, they've always been quick to get us scheduled, and in the past two out of three visits, we were seen early. Today was very very busy, so we were a little late being seen, but it was within thirty minutes of the appointment. The receptionists are always kind, and the doctors/PAs are great about going over everything with you. My only complaint is regarding prescriptions getting sent to the pharmacy. Both times, my pharmacy didn't receive the requests until after I called, but they do eventually arrive. Usually within the same day I call. Overall, I do recommend this place. They have always taken good care of my daughter.

Amazing doctor. However, she works for a terrible organization. Do not attend this place ( unless…read moreshe works in a different one) if you want to be treated well .... Reasons ( & I handled to the doctor as the manager Chelsea was useless ) 1) not organized ; 2) rude ( reception of the chandler clinic)  - the one who schedules your follow up...she was the most unfriendly person .. no eye contact and extremely on bad mood; 3) the first scheduler was even worse and made statements such as " I do not understand you .. there is no such doctor ..." instead of... could you spell the doctor's name?"  ... just as I offered to spell mine when she did not know how to write it. She was prejudice toward my accent and at one point I asked her what would be the earliest app with the doctor and she said " I don't know." Extremely rude  & really gave me the impression of not wanting to help to book an app at all; 4) the doctor told me that  my sinus  and symptoms were really severe and to start meds right away .. well, I had to call the following day because my pharmacy did not receive the meds. After  I waited 20 minutes to have a hold of someone, she  told me " well, I don't know who made the mistake" so I asked " do you see the doctors prescription in the system?" And she said  .." yes" so your staff again failed with professionalism . I have never had one single place that I had to beg for my prescriptions; 5) it took me 3 days to have and over 2 hours to get a hold of the "manager/ director " who told me that there it is not a grievance protocol I am not sure what's wrong with this whole organization but the staff need more training how to act as a human being.

We love Dr. Rishi and her PA Monica. They are so knowledgeable and absolutely great with kids. I…read morewould give them 5 stars. Unfortunately, We had a bad experience with the front desk and there seems to be a huge disconnect between the providers and staff in the office recently. I called to get a note about my child's emergency plan for school. We had been seen in the last year. I asked for a note to be faxed and was told it might not be possible but someone would call me. A week went by no one did. Meanwhile my kid is in school with no emergency plan in place, which felt really unsafe. I call back. I was told we were "overdue" for an office visit. That was not the case. We follow up yearly. Still, I agreed to schedule. On the day of our visit, I was called and asked to come in earlier than our appointment (which I had scheduled after school) to accommodate the provider's schedule. I ducked out of work and pulled my kid out of school. We come in to the office only to be told by the nurse we could have handled the whole thing over the phone without an office visit. I appreciated her offer of a note without paying for an office visit but we had already made the trip so we saw the provider. She ordered lab work. The office hasn't called with results or to schedule a follow up. I'm sad that dealing with the office has become such a hassle and that there seems to be so little respect for patient's time. We love Dr. Rishi and really trust her but we'll likely use our PCP from here on out to manage things.

I was referred to this business by my palliative dr... I thought it seemed kind of sketchy but I…read morewent ahead and went. The first visit the dr said I was way too complex and said to just "go to the ER next time it happens because we can't do cultures" I thought to myself: what kind of ENT sends a patient to an ER because they can't do a culture? So I switch to another Dr who very clearly tried to get me scheduled for an unneeded hearing test to make money for the practice (the entire waiting room was full of the suckers who fell for the scam). I won't be returning and definitely don't recommend this place. The Dr didn't even know why I had the severe infection I had and just made a guess that it was from TMJ or a soft tissue infection and wouldn't even order imaging. She said that's what the TMJ Dr will do. But she wouldn't refer me to the TMJ Dr, she only gave me a list of recommended drs. What a joke

I had an appointment on Dec. 16. I show up and the receptionist says that they called and left a…read moremessage because the provider was not available. They schedule me for the 24th of December. Now, im here, I walk to the door and this is on the door. Not only am I here on Christmas Eve, but I cant even get the care on the day THEY rescheduled me for. I am only here because I was referred here by my dentist. Im surprised there arent more 1-star reviews. 44/106 1-star doesnt seem enough.

The Mesa office staff is phenomenal. They are so friendly and helpful and you don't have to wait…read moreweeks to get in for an appointment. Getting my shots is always quick and easy, the entire process is streamlined. Dr Reeder is the best. He is very thorough and informative and incredibly kind. I'm so glad I found them, they have a great team.

They took my insurance card without informing me that they are not in-network with United…read moreHealthcare. Had I known this, I would have walked out and avoided the appointment entirely. The visit was in July 2024, but for some reason, they didn't submit the claim to my insurance until mid-2025--nearly a year later--resulting in a surprise bill of over $400. This entire situation could have been avoided if they had simply disclosed that my insurance wouldn't cover the visit. What is the point of collecting my insurance information if your facility doesn't even work with UHC? On top of that, this office is incredibly difficult to get ahold of, making it even more frustrating to resolve issues like this.

I have gone to this office for sometime and have always had a good experience. I had to bring a…read morespecial-needs relative in for care and everyone was extremely kind and explained everything very well. The endoscopy center was super efficient and what could've been a traumatic experience, turned out to be wonderful. I had a question and the new manager, I believe her name was, Lauren was extremely helpful.

If you value your health stay away from these people !…read moreRude, demeaning, lack of compassion ! Dr. Stein your staff is horrible, I was lied to about my colonoscopy & endoscopy results. No one ever returned my phone calls, emails, or voice messages. Dr. Stein your patients deserve much better, Shame on YOU ! I'm currently under the care of a different GI Doctor.