Had cataract surgery after having had another eye surgery that caused the cataract. The staff here is very friendly. Receptionist kind of gets to you when she's ready to. She'll leave you standing there and not even acknowledge you for quite some time. (most people just need a little wave or eye contact to show that you know they're there. That's all I'm asking for). This is the only complaint I have about this place. When you do get her attention, she's very polite, but there's just no acknowledgment when you show up. Dr. Depenbusch is fantastic, Austin is also great.! They explain everything in great detail and make sure you understand, provide you with options and listen to you! I highly recommend Arizona Eye Center! read more

The best experience in a clinical office EVER! The staff are professional, delightful, caring, easy to communicate with. They are like a 'well oiled machine' working in unity. Everyone sufficient in their perspective positions. It is such a pleasure to arrive with no tension felt from a staff not getting along. We have witnessed unpleasant patients, but the front desk handled with such grace and was able to resolve efficiently and quickly. Unpleasant people can make a waiting room full of people uncomfortable. All we can say to the front desk is JOB WELL DONE! The doctor is not just professional and caring but we really believe he is about the best results possible for his patient. We never felt like the next number to be seen. Very grateful. When there was a delay in our appointment time, it was because the doctor cared enough to take on the emergency for someone in need. Although, inconvenient to those waiting, so grateful to know if I had an emergency, he would be available for me. Highly recommend this office! Thank you and God Bless Arizona Eye Center for all you do. Rick and Daleen Barrick read more

Fantastic results... cataract removal. Dr D and his staff are first class and friendly .Dr D is thorough and has a great patient oriented attitude. I've had two procedures done there and I'm 100% satisfied. read more

I visited Dr Michael J Depenbusch for the eye check to get my glasses change. Why i don't suggest here are the pointers 1. Dr doesn't even spent more than a minute to talk about the problem and final result whatever nurse says which is not accurate. 2. They say Specialist charge of Copay is more at the end which is not right 3. They force you to pay $50 if you want paper copy of the prescription which is additional to copay and not aware of this payment by insurance ... completely illegal process. 4. when you tried to reach Billing department and Nurse of the office is not happening and tried to leave voice message but not reply call. 5. Front office declines to give direct number of them and we have recorded this along with insurance . My suggestion do not go with this doctors office instead choose many of the good doctors offices in the chandler area. read more

Go some place else. Office like an assembly line. Seen for eye exam and there for 2.5 hours! Dr Depenbusch wanted to do eye surgery. When i was hesitant, he became hostile and intimidating. He left room before I could ask questions about possible complications or concerns. Consent signed did not satisfy informed consent. Told by surgery scheduler I would be charged $100 for changed or cancelled surgery. read more

Great, friendly office staff, excellent doctor, works well with my UnitedHealthcare insurance, lovely new freestanding facility they built themselves, all the cool tools for testing just about every measure, always get full medical record via their portal after every visit without having to ask for it or download it, and great Wi-Fi! And, they let Clinical Trials be done here. Dr. Depenbusch performs the surgeries and the follow up care, while the Clinical Trial company uses some of their rooms and test equipment to make sure the patients are doing well. read more

Arizona Eye Center - Wi-Fi results are speedy! - Ophthalmologists Near Me - Chandler, Arizona

I was so fortunate AZ eye center was able to see me immediately and take BCBS! After feeling like I had a foreign object in my eye for 3 days and couldn't get it out, I couldn't see and needed help ASAP. Lupe was so sweet at the front desk, working me in on their half day, taking my info over the phone. She warned me I may have to wait a little but not to worry I would he seen. This was the only office I called that could see me the same day, and I was so happy they did. Dr Depenbush was so nice, helped me right away, drops, recommendations and even willing to see me again the next morning if needed. Such a nice group here. Did I have to wait a bit - sure but I was a brand new patient and they took me the same day! Thanks so much Siedah and Lupe and Dr. Depenbusch! read more

Arizona Eye Center - Beautiful waiting area! - Ophthalmologists Near Me - Chandler, Arizona

Dr. Michael J. Depenbusch, Thank You so very much for choosing Opthamology as your profession, and for utilizing your expertise to restore my vision! What a tremendous Gift and Blessing, in the midst of challenging times. I sincerely hope you will be able to continue your practice for a long time, and give Many, MANY more people the INCREDIBLE Gift of Sight! read more

I went to Arizona eye Center because I had a cataract in my left eye. I knew my insurance would not cover this but they asked me for my insurance information so I gave it to them. I told them that I have a $7500 deductible on my insurance, and that I would not be using my insurance. They gave me pricing upfront for prepayment and I paid upfront. Then they sent me a bill for $246.72. I called and left a message. Jolene called me back and explained that they ran it through my insurance and that is why I have to pay the extra $246. I told her that I was given a price upfront I paid upfront and she said I still had to pay that amount. Or she would change my Pricing for the pre-visits before my surgery that I had already paid for. Either way they were getting more money. She was rude,argumentative, And interrupted me more than once. I told her if I had to pay this that I would do it to protect my credit. But I would review them honestly everywhere I could on the Internet to protect others from bait and switch read more

Arizona Eye Center - The bill they sent me after I was paid in full up front. - Ophthalmologists Near Me - Chandler, Arizona

Dr Depenbusch is an excellent surgeon. His staff is organized, friendly, and professional. The clinic is immaculate. You need to see Dr Depenbusch for all your eye issues. He is young and experienced. read more

I was so impressed by Dr. Depenbusch and his entire staff! I was able to get an appointment the same day when I was having a lot of eye pain. They took great care of me & got me back on the road to health! I really appreciate the care & attention they gave me! I highly recommend the professionals at Arizona Eye Center! read more

I was referred to the Arizona Eye Center by my regular eye Dr. My eye was irritated and very red. Unfortunately my Dr. didn't have the availability to see me so I was referred to AZ Eye Center. I was given a 2:45 appointment but was told I had to get there 15 minutes early. I didn't make it in 15 minutes early but was 5 minutes early. When I walked in I noticed that there were many people in the waiting room. I was given some new patient paperwork to fill out which I did and handed it back. Then I sat down and waited...and waited...and continued to wait. After an hour and 20 minutes I was finally called into the examining room. The nurse asked me some questions, had me read the chart, and numbed my eyes. Then I waited for the Dr. another 20 minutes. When the Dr. came into the room, he looked at the eye, sent a prescription to CVS, and was done. He was with me 4 minutes max! I timed it. I go to check out and am told the amount to pay. The amount didn't seem right so I asked for an itemized receipt which the woman couldn't give and she also couldn't tell me what I was being charged for. This was the worst experience I've had at a Dr.'s office. I didn't expect to spend my whole afternoon waiting to be seen and not once did anyone acknowledge or apologize for the wait time. Avoid this place at all costs if you value your time! read more

What great experience. Both my wife and I had cataract surgery. 100% satisfied! Great results. I haven't been able to see this good in years. read more

I have really enjoyed my experience as a family member of a patient at AEC. I take my mother to this location and both of us have been very impressed with the nurse, Samantha. Samantha is very informative & answers all of my mothers questions with detail. Each time we see Samantha, she greets us with a smile and remembers us by name- making the experience more personal. We enjoy the entire treatment team, but without this specific nurse, our experience would not be the same. Thank you for being professional, intelligent, and taking the extra step to make my mother feel comfortable. read more

Awesome brand new facility. They have their own surgery center so it's convenience at its finest. Amazing nurses and office staff. The administrator is super friendly and helpful. Would recommend to all my family and friends. read more

Exceptional staff from reception through medical assistant, and great job with keeping the office safe for patients. Depenbush seems to know what he's doing but needs a lot of work on his abysmal bedside manner. But maybe his dog had died when we were in last week. read more

After reading some of the negative reviews, I was apprehensive about keeping my appointment, but I went anyway. My appointment was for 1.30pm, so I arrived 15 minutes early to fill out the new patient forms. As 1.30pm came and went I was still in the waiting room and started to fear the worst, that I'd have a long wait, but after 20 mins I was shown back to a patient room and my eye exam started immediately. When all the tests were completed I was shown into another room and after about 10 minutes the Dr. came in and explained my results. So for anyone who reads the old negative reviews I can say my experience was professional and courteous One note: the office has moved and is now located on 1500 W Ray Road (Ray Road / Dobson) read more

Exceptional Customer Service. Expert Friendly Medical Care. Thank You to Dr. D. and all Staff for taking careful comfort of mom! We appreciate you! read more

Recently my husband and I both had cataract surgery by Dr. Depenbusch. Excellent results. . Dr. Depenbusch and staff were extremely helpful.

I have had one cataract surgery and will have the other eye done this week. Everyone in the two offices (the eye center and surgical center) have treated me very very well. I have recently gone thru breast cancer, been to over 20 plus doctors and have not had the caring, concern and treatment that I have received here. As far as I am concerned, the are the best. read more

Dr. Depenbusch just performed eye surgery on my left eye, on 3/19/15. I did not take this procedure lightly & actually went to 2 other Doctors for opinions. While I felt all the Doctors were competent, AZ Eye Center, made me feel at "home" and were NOT pushy, or into the "up-sell" game. On all my visits prior to surgery and after surgery, I never felt like a "number".... they treated me as a person. Entire staff very professional, very helpful, very caring. The surgery came out more than AWESOME. I can not recommend this group highly enough. Too bad I can't give them 20 "stars", because, each and everyone of them deserve those 20 stars!! Thank you to ALL of you for your wonderful treatment & care!!!! read more