Ive been going there for years. Knowledgeable staff, helpful and i usually find what im lookong…read morefor, plus extras! Enjoyable to walk through any time of the year!

Extremely rude! All the employees have an authority complex, on top of that, they don't know what…read morethey have in stock at any given time nor do they care. You'll get an answers from like: "I don't know", "why do you need to know that"..... so rude and unknowledgeable when it comes to their product. In short, I do not recommend this. If you like being talked down to, this place is for you.

This establishment is easy to find, and parking is very convenient and free. There are multiple…read moreentrances that are all very accessible even with adaptive devices. The whole place is decorated beautifully and surprisingly clean for a garden center. They have about anything you would need to plant or decorate any outdoor space from the dirt to hanging plants and everything in between. The prices seemed on point for everything we purchased. I can not speak to how well the little garden plants we purchased will produce as this is the first time we have purchased plants here, so I will update in the fall.

Village Green used to be a good place to do business, but they have really gone down hill. We…read moreplaced an order on 3/13/25 for a special order for patio furniture. In years past, we payed half down and half on delivery. But after the change in ownership, they insisted that special orders require full payment; so we payed. They told us it would be 6-8 weeks for delivery. After 8 weeks, I called and inquired and they said it should be close to that delivery date. Their previous orders with that company have been close to 8 weeks, but they would check into it. I called at 10 weeks, still nothing but they promised to check. No one got back to me. I called again after 12 weeks and again they promised to check; but this time someone actually checked. What she discoved is that Village Green never placed by order until June 9th!! The only thing they said is we apologize.

We have ordered several times, mulch, dirt, stone, and had it all delivered. The service here is…read moreamazing. They are on time, clean, and efficient. I recently accidentally ordered the wrong kind of stone and called panicking and got voicemail, and they called me back! I can't praise this business enough. If you have landscape and hardscape needs, this is your place.

We ordered 6 yards of B stone & paid over the phone. Landscaper picked up 3 yards to start. We…read moredecided we only needed 2 more yards. Called to state that we only needed 2 yards & would like to get a refund back to our CC. They stated that they will only give us an instore credit on something we never picked up. Now we have a instore credit for items they have that are over priced!

Just wanted to thank this business for their amazing service in making sure my brother received the…read moreflowers I ordered for while he was in the hospital. He was in CCU for awhile and was not able to receive flowers (which I was not aware of when I placed the order) but the folks at Pepper Creek checked in every day to see if my brother had been moved to a regular room. When he was, they delivered the flowers. My brother said they were beautiful. Thank you Pepper Creek Floris! Will definitely use you again.

Wonderful *Local* Flower Delivery Service! My sister loved her beautiful Birthday flowers. Fresh…read moreselection and worth the price! Will use again in the future. You guys set the standard!

This is definitely the place to go if you're shopping for trees and bushes. They are extremely…read morehelpful and knowledgeable about their products! Eric is a true expect in explaining the correct trees and bushes to plant. He was kind enough to stop by our home for recommendations. I highly recommend Ack Ack!

I purchased a tree from Ack Ack that was installed in late May. Within one week the leaves began to…read moreturn brown and fall from the tree. I reported this to Ack Ack and after a review I was told the tree looked fine, this after most of the leaves had fallen. An Illinois office of Agriculture saw the leaves and determined it was apple scab and I received a diseased tree. I was told nothing would be done and to wait until next year.It would probably recover if I sprayed it several times. Again I was told that the tree looked fine. I would caution any buyer to avoid rhis vendor. If the tree is healthy all is okay, but if you have a problem, they do not respond to help or replace diseased items. I can only give Ack Ack one star. Buyer beware.

Meh. There is a very tall young man with reddish/strawberry-blondish hair who seems knowledgeable…read moreand is super helpful - if you go, try to get him to help. The man (older, middle-aged) who helped me has no apparent gardening knowledge. Any time I ask him a question, his responses are along the lines of "that should be okay", or "I've seen that". Really?! He does not instill confidence at all. My next concern is that he changed the price on the tree I chose. On my 1st visit he was not sure of the price so he double-checked, and that extra step and discussion made the price very clear to me, and I still wrote it down so I would remember. Apparently, when he went back to the office (where the customer cannot see what he's doing), he wrote it up for $20 more than he quoted me. When I came back to get my tree, he told me it was $20 more than he quoted me before. Of course he offered to cancel my purchase, but I had already invested in the cost of renting a truck, so canceling and buying elsewhere would have cost even more. Unfortunately, they have been the only nursery I have found in the area that sells fruit trees so I have to go back (ugh!) and when I do, I will certainly make them provide me the agreed upon price in writing. Also, I will try to get help from the nice young man instead of the older man who clearly can't be trusted. Buyer beware. The only additional thing I will buy will be my fruit trees. I'll find another nursery for the rest of my landscaping.