I recently went to Bronze Optical for an eye exam. I found the staff really friendly but almost a…read morelittle too laid back. I liked the small, local shop feel, but I found there to be some lack of professionalism as they talked among themselves and there were even dogs allowed in the office. In my opinion that's just weird for a doctor's office unless it's a service dog. I wore a mask despite being vaccinated because that's my preference and I knew getting my eye exam and trying on glasses would require me to be up close with the doctor and techs. I was told "you don't have to wear that." It just felt unnecessary. The hallway down to the actual doctor's office was a bit untidy and then the doctor's office was pretty worn looking too. The lenses they had me look through to test my vision had some damage to them that couldn't be easily wiped off, and this made it hard for me to tell if I was getting an accurate vision test. I liked the doctor for the most part but she casually mentioned that due to my astigmatism, I have a significantly higher chance of retinol detachment, which I hadn't known and her casual tone was a bit alarming. When I tried to ask more questions I felt a little dismissed and she basically just said "don't worry about it because worrying doesn't help." I would have rather known more about the science behind her statement and it would have been nice to be given some resources. I don't think Bronze is the place for me but it does beat the long wait time at LensCrafters. I also like the idea because it's a small practice you can get to know the doctor rather than just seeing someone random like at Lenscrafters. I'll be on the lookout for a new eye doctor that accepts my insurance.

For me the real test of a business doesn't come when things go smoothly, but rather when there is…read morean unavoidable glitch. I recently experienced a product failure with my favorite frames from Bronze. The problem was resolved without delay and delivered with an apology for any inconvenience I experienced. Replacement was handled in a week and fitted the next day. I also brought in some frames I have not worn in 20 years, but wondered if they could be fit with new lenses. Bronze didn't sell me these frames, but was enthusiastic about the retro look and arranged for a quick fitting and turnaround. Warm, personal, competent, professional service. What is not to like about this place?

My first eye appointment visit to Metro Eye was a good one! My aging and odd prescription is…read moresometimes hard to deal with, and I hate Progressive lenses with a passion. But Dr. Kim heard me out, talked calmly and not like a sales person about my light Progressive options, and heard me out as I preferred a regular distance Rx and a supplemental computer script. Dr. Kim and the technician were top notch and I will return! Was looking forward to choosing some cool frames and found a pair I liked but the aren't manufactured to my needed frame size. Very confident to take my Rx elsewhere for frames and highly recommend Metro Eye!

With changes in insurance, I was looking for a new place to get my vision checked, and I'm very…read morehappy that I found Metro Eye in the Third Ward. Everyone was very welcoming and the eye exam was thorough. Very knowledgeable staff from in-take all the way to the optician area for lenses and fitting. Excellent service! I very much appreciate the mirror masking approach, which meant that everyone I interacted with from in-take onwards was wearing a mask. It means a lot for those of us in immune-compromised households.

I have seen Dr. Denius at Milwaukee Eye Care for years! She has fantastic patient care and…read morecharisma. I always feel comfortable asking any questions and feel confident that she is giving me the best care possible! My appointments have always been on time and all staff very friendly. Definitely recommend Dr. Denius at Milwaukee Eye Care!

I had an excellent experience every time I have visited. My most recent visit was one of the best…read moreeye exams I have ever had. Usually eye exams stress me out, but everyone made me feel very comfortable throughout the exam. Every employee was kind, professional, helpful, and upbeat. My scheduling process was good. I had to reschedule and they found a time that was convenient.

Store is very clean and safe! Staff is extremely great at what they do! I'm visiting from…read moreArizona and it was past time to get my eyes checked! I was treated by this awesome staff and they treated me like a king!!! Thank you!!

Been a customer at Quality Optical for over 20 years. Quality Optical offers excellent service from…read morea family that has owned this business forever. I will advise you parking can be a challenge downtown - just remember to plug the meter! There are lots of affordable frames. This is the kind of locally owned business that I'd like to see stick around.

I have been going here for years. I wouldn't go anywhere else. Great doctors, good selection of…read moreframes. Easy to order contacts online or in store pickup.

I was 5 minutes later for my appointment, FIVE. The lady told me I needed to reschedule because I…read moream too late. I always want to respect people's time, but sometimes life happens and usually there is a 10min grace period. I'll take my business somewhere else.

Awesome staff and a great selection of quality glasses. Glad I found them. Definitely will be…read morereturning.

Took my Dad here to get an eye exam and a new pair of glasses. Having an optometrist in the store…read morewas super helpful and allowed us to get everything done at once. Large selection of glasses and the staff were very helpful in steering us to frames that looked best. Ordered glasses and now my dad is looking good n

Zach was super friendly, helpful, and knowledgable. Explained everything he was doing with my…read moreglasses (I have quite a few pairs), and why - and was fun to talk to. I heard about him through a friend who also had a great experience, and now Shorewood Opticians has a customer for life!

I can't tell you how wonderful this business is. We have used their services in the past for my Dad…read moreand now for our family. They have bent over backward to help me. I have bone cancer and could not make it in for adjustments to my lenses. My husband brought the glasses in and they made the correction for me over the phone with my direction. No one anywhere else would do this for its customers. This place is top-notch. A+++

Very difficult to get ahold of them. This seems to be the case with all of their offices too…read more One has a full voicemail box and it's impossible to leave a message, the other doesn't have a voicemail setup and the phone line seems always busy. The office is very disorganized and messy. Go somewhere else unless there is a specific reason you need to go here.

They do the best they can. There's only one employee. They couldn't find my order for about 15…read moreminutes, but it was found just a little unorganized