I have had trouble getting the correct Rx from my previous two optometrists, but Dr. Holden was…read moreable to quickly identify the problem and get me the right Rx for near-sighted and computer lenses. The quality of the exam and the selection of the frames are the best I have found in the MKE area. My only reservation to recommend Be Spectacled is how difficult they make it to select lenses once you have picked out some frames. An associate literally read aloud my options off their computer monitor, without clarifying the costs or features. When I selected the basic lenses, they said I didn't want those (then why even offer them?). I never really understood what I was getting or paying. I didn't even see an itemized receipt until I picked up my glasses ($275 for lenses, oof). It all felt rushed, opaque and like I was getting up-sold at a car dealership. If they would be more clear and transparent about lense options and costs (maybe put it all on a flyer you can hand to the customer), this place would be an easy five-star review.

I got my eyes examined and a pair of glasses here recently that I've taken to calling Aladdin…read more Because, they show me the world. I should rewind a little. I don't think I've been able to see properly for a couple of years now. So early 2020, I made an appointment with Be Spectacled. And, well, the pandemic lockdowns hit and the appointment got canceled. Then, you know, worldwide uncertainty and next thing you know it's 2021 and I've still not had my eyes checked. I'm happy to say that changed recently. I made my appointment, had my eyes checked, and got my prescription. They have a nice selection of glasses to choose from and are super helpful in finding your pair. "What style are you thinking of trying?" she asked "Bold frames!" I exclaimed with confidence apropos of nothing. And, bold frames I got. And, now, I can see the world. Shining. Shimmering. Splendid. Get to it!

Amazing service! With COVID precautions, the staff and myself wore a mask. I waited in my car until…read morethey texted me it was alright to come into the lobby. Everyone was very friendly and helpful. I looked around at frames until Dr. Katie Buchholz was ready to see me. She was great! Explained everything really well and went over my retina imaging with me in detail so I understood what I was looking at. After my exam, was finished the ladies up front helped get me fitted for my new frames, got my contacts delivery set up, and checked me out. They were helpful in explaining the breakdown of the costs and discounts as well. Highly recommend coming here!!

While I understand that these are troubling times and we are all struggling, I strongly advise…read moreanyone from patronizing Design Vision in Wauwatosa. My entire vision benefit for a contact lens exam was consumed. This was not the case last year. I spent almost $1,000 in services, contacts and glasses last year. The exam was covered by my insurance with a bit leftover. The owner was offended and rude when I explained that I wasn't in a position to buy contacts from the store's source as I could find them elsewhere for half the cost. She proceeded to tell me that these were off brand contacts coming from a third world country and that I should be supporting a small business. Unless you have an open checkbook, find another provider!

What a great selection and top notch service. Bart H, the General Manager was knowledgable,…read morepatient, and kind. I will be back! Thanks Bart!

Timely appointment. Tech were pleasant and knowledgeable. Office staff were comfortably friendly…read more My eyes are priceless and Dr. Mark Cook has had my complete trust since I moved to the area. His diabetic exams are thorough and pictures of the inner eye are well examined by this experienced,caring Doctor. He will make sure your eyeglass or contact prescription meets all of your vision needs.

Poor customer service and unsanitary. A person that was assisting me put some sanitizer in his…read morehand, then used the same hand to clean off the machine that I am supposed to rest my chin in. Then while I was reading the lines off the distant eye chart, another employee rudely interrupted the test and said that she needed help. The person then just left me there and then came back and asked me to start over. No apology and very rude. I didn't make it to the doctor, who I heard was one of the best.

I recently went to Bronze Optical for an eye exam. I found the staff really friendly but almost a…read morelittle too laid back. I liked the small, local shop feel, but I found there to be some lack of professionalism as they talked among themselves and there were even dogs allowed in the office. In my opinion that's just weird for a doctor's office unless it's a service dog. I wore a mask despite being vaccinated because that's my preference and I knew getting my eye exam and trying on glasses would require me to be up close with the doctor and techs. I was told "you don't have to wear that." It just felt unnecessary. The hallway down to the actual doctor's office was a bit untidy and then the doctor's office was pretty worn looking too. The lenses they had me look through to test my vision had some damage to them that couldn't be easily wiped off, and this made it hard for me to tell if I was getting an accurate vision test. I liked the doctor for the most part but she casually mentioned that due to my astigmatism, I have a significantly higher chance of retinol detachment, which I hadn't known and her casual tone was a bit alarming. When I tried to ask more questions I felt a little dismissed and she basically just said "don't worry about it because worrying doesn't help." I would have rather known more about the science behind her statement and it would have been nice to be given some resources. I don't think Bronze is the place for me but it does beat the long wait time at LensCrafters. I also like the idea because it's a small practice you can get to know the doctor rather than just seeing someone random like at Lenscrafters. I'll be on the lookout for a new eye doctor that accepts my insurance.

For me the real test of a business doesn't come when things go smoothly, but rather when there is…read morean unavoidable glitch. I recently experienced a product failure with my favorite frames from Bronze. The problem was resolved without delay and delivered with an apology for any inconvenience I experienced. Replacement was handled in a week and fitted the next day. I also brought in some frames I have not worn in 20 years, but wondered if they could be fit with new lenses. Bronze didn't sell me these frames, but was enthusiastic about the retro look and arranged for a quick fitting and turnaround. Warm, personal, competent, professional service. What is not to like about this place?

Dr Schreiber and her team are first- rate. I had recent cataract surgery and they were professional…read moreand calming for a panicked patient. Highest regard.

I saw Opthamologist Dr. Deborah Bernstein for the first time at Medical Eye Associates. I was so…read morevery impressed, from making the appointment through a patient referral, all the way to the extremely thorough exam completed by Dr. Bernstein and her staff. Speaking of staff, everyone I encountered was truly a professional; efficient, friendly and caring. The offices are modern and comfortably welcoming. I can say that this has been one of the best experiences I've ever had at any eye doctor's office I have gone to during my lifetime.

Store is very clean and safe! Staff is extremely great at what they do! I'm visiting from…read moreArizona and it was past time to get my eyes checked! I was treated by this awesome staff and they treated me like a king!!! Thank you!!

Been a customer at Quality Optical for over 20 years. Quality Optical offers excellent service from…read morea family that has owned this business forever. I will advise you parking can be a challenge downtown - just remember to plug the meter! There are lots of affordable frames. This is the kind of locally owned business that I'd like to see stick around.

The best eye care anywhere! The newest and best equipment in the state!…read more Dr. Melchert is very thorough, easy to talk with! Making sure for an excellent outcome! All the staff is very nice also! I was having lens put in my old frames and they were damaged at the laboratories. This frame was very unique and was no longer available anywhere in the US. Steven tried all over the US couldn't find any! He didn't give up and found me a pair Spain ! This is service above and beyond! 5 Star service!

Best Eye doctor ever! Very nice staff and Dr. Melchert saves the day when needed. One time I went…read moresomewhere closer since I had moved an hour away. I came running back to get my prescription fixed! I will never go to another!

These are the Best two Doctors I have met for family eyecare. They were able to find issues that…read moreeven the Eye Institute did not. I will be forever grateful to them. Mary Ann

Dr. Maria Steck is amazing! Very competent and easy to talk with. I'm glad to have found a…read morewonderful doctor that I trust.