I love these people! Dr. Schutte is super-kind and friendly, but also knows his stuff. Everyone who…read moreworks in the office is patient and helpful (especially when helping you choose glasses/frames). I wouldn't hesitate to recommend Modern Optometry to anyone who's looking for a knowledgeable, efficient practice.

My family and I have been patients at this optometry practice for a few years. The changes they…read morewent through isn't good. The "office manager" is unprofessional. I am pretty sure no one cares about your degenerate gambling ex-husband while getting glasses. I digress, internally they information doesn't flow as it did, and bad information given to me the patient. The results are changing our rating here, adding these comments, and removing our entire family from this practice. We will see how they handle the request of our data removal. The office manager seemed rather dismissive of the fact that I made the request.

This is the second time I have bought a pair of glasses from Warby Parker. I enjoy being able to…read moreselect a frame from a variety of different frames and have someone to help. They are relatively inexpensive as well for their products compared to other places I have shopped in the past (ex. Lenscrafters). Once you find a pair that you like and you're able to provide your prescription, your glasses will be shipped to your house within 7-10 business days. I've always gotten mine before the 10 days are up!

Walked in, prescription in hand, ready to buy glasses and no one greeted or offered to help us…read more Strange, but kept on looking for the right glasses. Two people of a certain race walk in and were immediately approached, greeted and helped. We were in the store for 10 minutes at that point. Took my bf's money to MyEyeDr down the block thank you.

This place is awful. My wife is a customer here (or WAS) and recommended I make an appointment for…read moreone of our younger kids who wants to make the leap to contact lenses. The first sketchy element is that the link my wife kept sending me kept taking me to a google search with an alternate name. It appears that they do business under two different names which is kind of shady. But the big problem is that when you try to schedule an appointment on their website, it asks you to choose three different times. This is really bad because in this area many people have jobs and families and you can't just bank on some random time MAYBE being available. So I tried to call in the morning and nobody answered. I tried to call again in the afternoon after I made the appointment and again nobody answered. This was for an appointment the next day. I got two auto-texts saying "sorry we missed your call" so I replied to the texts saying I have a job and four kids and I can't be left hanging on these appointments, and this is a bad first impression after my wife recommended this place. I get a call back FIVE minutes after that text from a someone sounding like a sorority chick who just got dumped by her boyfriend. Huge attitude immediately. She's like "Those are just APPOINTMENT REQUESTS, SIR! We have ONE appointment at 7:45am tomorrow." Okay, well the appointments I thought I signed up for were 2:15, 2:30, and 2:45. So I calmly asked why the website listed 12 appointments for tomorrow and 18 for the next day if none of those were really available. And she just kept replying to everything I said by getting increasingly loud and obnoxious so I finally said, "well I guess I will go to another practice then," and before I could even say thanks and bye, she hung up on me. After this conversation, a lot of stuff is even weirder as I think about it. If the appointments are "just requests," then why were there "no requests" listed today, "12 requests" tomorrow, and "18 requests" the next day? That's totally nonsensical because if nothing is guaranteed then why list ANY times that are definitely not available??? And if you're going to list some times, why not list them all? Still the worst is just the rudeness. If your instant response to someone texting that you made a bad first impression but TRYING TO RECTIFY THE SITUATION BY SETTING A FIRM APPOINTMENT is to call them back in a haughty tone, then perhaps you should not be employed in customer service. Or, maybe the front desk person was out today and I was called by a doctor. But that just makes things even worse. Anyway, imagine potentially gaining 5 new customers (the rest of my family) and instead losing one (my wife) with just one phone call! Amazing. Anyway btw I got an appointment at MyEyeDr in the Boro same day today and they were actually nice...

Went for an eye exam. Was told that I could pay $39 extra for an exam that wasn't covered by…read moreinsurance. If I didn't pay for it, "...then we might have to dilate your eyes..." to continue the exam. I didn't appreciate the implication that I "might" require my eyes to be dilated...but that if I paid an extra $39 then I wouldn't. Doubt I'll be going back there. And it's unfortunate because I've been going there for years without this exam. Anything to make more money I guess.

I brought my daughter in to see Dr. Anh Nguyen after I noticed she was blinking more than usual…read more The person who checked us in was very warm and welcoming which immediately made the visit feel comfortable. Dr. Nguyen made my daughter feel completely at ease by talking with her about her interests and connecting with her before starting the exam. What I really appreciated was how thorough she was. She carefully checked for everything that could be causing the blinking including corneal irritation an eyelash touching the eye dryness and other possibilities. Even though nothing concerning was found the level of care and attention gave me so much peace of mind. She also walked us through what she was doing step by step and made sure all of our questions were answered without ever making us feel rushed. You can truly tell she cares about her patients and wants parents to feel informed and reassured. So grateful for the kindness patience and thoroughness from the entire team. Highly recommend Dr. Nguyen especially for children.

We all had a great experience here with the doctor and staff for getting new glasses…read more They take lots of insurance as well. Great prices on getting an extra pair! We will be back.

Great assistance from the optician! Also lots of products…read moreto choose from beyond glasses.

We went in to get a new pair of prescription Oakleys for my husband this Saturday Feb 1. The…read moreOpthamologist and a store representative, Tom, helped us. They were both great. Knowledgeable about the product, great advise and input in the decision and helped me with my Oakleys as well. We wear Oakleys when exercising and playing golf and they just can't be beat. This is a wonderful location.

Delightful customer service interactions with professional, yet down-to-earth staff, also stellar…read moreframe selection. They have the ability to cut lenses in-house, huge plus. It's always nice to be able to support local businesses that deserve it!

Super local businesses! Peter and Mary are extremely…read morehelpful! I broke my og frame, so calling everywhere to see if that could cut glass same day, I found this wonderful place. While waiting for them to cut lenses Peter gave great recommendations to a Nepalese joint! And then upon returning to pick up my eye ware I saw a pair of sunglasses and they were able to put my prescription in them. I can't wait to come back and try on the sunglasses when they're ready! The whole area is magical. From the pie joint to the eye glass joints!

My husband and I were able to get appointments for vision exams with relatively short notice. The…read moredoctor, Dr. Dominic made me feel at ease during the exam and was able to answer my questions and put me at ease.

I am issuing 1 star because there is no "zero" star. But, zero is what I received for an $800…read morecharge. I currently see an ophthalmologist who checks my eyes for thyroid eye disease. I purchased my existing frames from My Eye Doctor. My ophthalmologist did not have an opportunity before the holidays to update my lenses with my new prescription and so I took my new prescription to My Eye Doctor to get my lenses updated. I received new lenses with the wrong prescription. I had trouble seeing to drive and fell on stairs (after a recent surgery with open incisions). I had my ophthalmologist double check the lenses and the prescription was significantly off. She put my old lenses back in the frames and I took the new lenses back to My Eye Doctor. The manager Devon Wilson checked the new lenses and came back with a different reading (still off from the prescription). He then proceeded to tell me they were NOT off and "most lensometers are not accurate." He also stated that he doubts the accuracy of my ophthalmologist's reading. He said they would not issue a refund for lenses that have already been made (even though it took two weeks to get the lenses). I told him I would dispute the $800 charge with my credit card company. He continued to repeat his previous comment -- the new lenses are "the correct prescription" - despite the ophthalmologist's reading and the fact that I WORE the glasses which made me dizzy, unable to see well on stairs, and distorted my peripheral vision while driving. The above facts reflect an absurd, incorrect business decision.

Shocked how good I found this place. Nice selection goin of glasses. Helpful staff. They all make…read moreit super easy. Eye doctors were great too. Helped me to give up warby parker

Very nice young man greeted us, quickly repaired my nosepieces on eye glasses, and sent us on way!…read more Tried to pay, but he insisted no charge. Thank you!