I called the office to verify some information the first time the phone picked up and then hung up…read more So, I dialed the phone number again and the front desk receptionist was very rude and unprofessional. As soon I as I ask for her name to verify who I spoke with she immediately hung up.

So I decided it was time to have my eyes checked and an update on my eye glass prescription. A…read morefriend recommended the place and their website was easy to navigate. I quickly received an appointment for the next day. Overall the visit was good, place is very clean, and up to date. So why not 5 stars. 1. While having the initial screening with the tech, her coworker snapped at me about no longer using the machine that blows in your eye. Umm... the tech was doing her job and reassuring me - I'm not sure why she felt the need to get involved. 2. I mentioned I plan to purchase my glasses online and the doctor preceded to " lecture" me on how I am breaking the law. I checked after leaving and could find no evidence to support his claim that it is illegal to purchase glasses online. * I did purchase a set of glasses from Atlantic so will update when I receive them.

I was having some vision issues. My vision doctor was backed up for two months, and I couldn't wait…read morethat long. I called and was advised right away they would see me in 2 days. From the front office staff to the assistant and Dr, everyone was friendly. They listened to my concerns about my eyes. The new contact brand the Dr recommended feels fantastic on my eyeballs better than any other brand I have tried. Even with the extra drive, I will keep them as my vision location.

Atlantic Eye Associates has excellent customer service and Dr. Flora was very personable during my…read morevisits. When I came for my eye exam Dr. Flora and his staff were thorough and upfront. After testing my vision he didn't recommend me for glasses "just to get a sale." He told me that my eyes were fine but if I'd like a clearer vision, ordering glasses are optional. I appreciate his honesty vs insisting that new glasses were a priority. I also brought my 4 year old son to have a routine eye exam and the staff members were extremely patient and kind. It's always nice knowing that you're valued as a patient/ customer and I will definitely be recommending their office to my friends and family.

The receptionist, staff and eye doctor(s) were very friendly, personable, and courteous -- the man…read morewho sells the glasses was helpful when picking out frames -- and they had my nerdy specs ready for me to pick up in less than a week. Yay! Word to the wise: If you're in a hurry, don't set up an appointment on Friday. The office is generally short-staffed.

Doctors and staff were great. Only complaint is that I ordered and payed for my glasses and three…read moreweeks later, I am still waiting.

The doctors are wonderful. I can't say the same for the people who work up front and the billing…read moredepartment.

I have been going to Family Eye Care (Doctors Co nekin and…read moreButler) for several years. Dr. Butler is very nice and thorough. However, some of the members of their office staff are incompetent and rude. The latest incident was a complete mishap with advice that I was given as to how to order my contact lenses utilizing my insurance. Today, the office manager told me, "I'm so sorry you were told that." I was 'told that' by a member of YOUR staff. Way to not take responsibility for the complete misinformation YOUR staff gave me. I have filed a formal grievance with my insurance. This is a constant issue with Family Eye Care - some members of their office staff are rude and incompetent and they refuse to take responsibility for that. To keep and maintain loyal clients, you'd think a medical office would take responsibility for what a patient was told.

She removed a cyst near my right eye. No problems! Very professional and knowledgeable.read more

All I can say is AMAZING!!! I went to ER night before and the doctor stabbed a needle in my eye and…read morebasically just made it worse on top of waiting 5 hours. Reason for visit is cause I had a metal shard get in my eye cause I was doing some custom work to car, I was having issues with seeing, came to Dr. Carol Johnston office and spent not even 1min with her working on me and then she said done, I was like what you mean your done!! she removed the shard, rust, and gave anti drops and made me feel comfortable the whole time which by the way I was freaking out cause the ER put a needle in my eye so had a bad taste for it, which she didn't by the way, she has skills. Barely felt anything at all. I would absolutely refer and return back if needed. Thanks again.

A truly professionally run location…read more At check in, first time at this location they had all the paperwork already prepared and I only needed to sign 3 forms. No mounds of paperwork needed to be filled out. My appointment began on time and the assistant was thorough with their exam. Asking questions as things were progressing and listening to my responses and any questions that I had. The Dr. then saw me and went over everything and I was fitted for contacts and took the time to make sure the ones I received fit properly. At check out again a truly professional experience and the new contacts that were ordered included free shipping to my home so I do not have to return. They are an hour away from my home but I will be back as I know have a new place.

Dr. Sutton is awesome! Down to earth and highly knowledgeable. He has your eye health as number 1…read moreconcern and makes you feel comfortable. Lisa and Andrea are fabulous on fitting and choosing your eyewear, theres no way there is anyone better in the area than those two or this office. Every visit is a good visit!

Simple request made as appointment was set. Request was made again before being seen. I call after…read morevisit after discovering the request was not met I was told a Manager would call, no response. Simple, I ask for a prescription for contact and glasses. I received one. when I told the attendant that I purchased contacts before she said they had no record of this and repeated several if you did it would be in your history,as if i was lying. These people don't care for their patients. I was told to make another appointment. Stop seeing these doctors.

Dr. Harvey really does care about his patients. He wants to help them as much as he can with his…read moreknowledge and experience. And if he can't help that patient(s) he will find the right doctor who can .He doesn't see his patients as just another number, he's there to give them the best treatment and care that he can. He even goes out of his way above beyond the call of duty.

From the owner: Welcome to Carolina Vision Care, located in Kinston, North Carolina. We are an eye care provider…read morespecializing in personal, comprehensive vision care for adults and children, and we also offer a complete contact lens service. Our friendly staff is knowledgeable and committed to providing the highest quality service to all of our valued customers. Some highlights about Carolina Vision Care: Emergency and same day service We honor walk ins Full service eye care center State-of-the-art computerized lab equipment. For guaranteed satisfaction, call today to schedule your appointment.

Professional and Friendly Staff. Very thorough and helpful. We have been coming here for 3 years…read more We have always received great service. We have never had a problem with getting a copy of our full prescriptions. We usually order glasses here, as the cost is partially covered by our insurance. We can use the prescription(s) (for reading glasses or sunglasses) elsewhere as well.

I LOVE this eye doctor. I really do. I got to see an actual eye doctor, in person, not this new…read morevirtual nonsense so many other places have defaulted to (ahem EyeCare center). I watched Dr. Taylor put in the prescription right then and there which was also fantastic, don't remember the last time I saw a doctor put everything in instead of an assistant. Dr. Taylor was extremely knowledgeable and answered all our questions and was very patient with us. Turns out my daughter has the unusual and rare anisometropia that will need correction but ultimately he left it up to us for when why. Anywhere else would have immediately put her in glasses and charged an arm and a leg for the insane prescription she needs. Can begin to say how much I appreciate being in charge of our care and wallet. They were fantastic enough to do both me and my daughter's appointment at exactly the same time. And I don't mean I did mine and she followed behind me. We were together for the entire appointment, PERFECT for a kid's first appointment or in our case someone who struggles speaking to strangers. Which actually wasn't a problem, partially because I was there and she was able to watch me and partially because of how great the staff was. They really were so great with her that I know that she won't need me with her but has the option of she wants me. They helped up maximize our insurance benefits which is one of the most important things. They didn't just max everything out they helped us get what we need and use all of our benefit, our out of pocket costs were negligible. I prefer contacts but I need prescription sunglasses for those days I don't wear contacts. Previous providers have just put in orders for contacts not even asking what I want and I walk out $600 lighter and ALWAYS have many contacts left over that what am I supposed to do with?? I was never allowed to just order a box or two, or more accurately I probably was the office just never let me because why would they? Jacksonville Visions Center however let me, I felt like I could actually ask questions and had control over what was happening. Dr. Taylor wrote the prescription for whatever I needed for a year but they are allowing me to order a few boxes at a time so I don't end up with a stock pile of contacts I don't need and don't know what to do with. I cannot rave enough at how patient, knowledgeable and helpful they were with helping my indecisive daughter pick her first pair of glasses. It is a very big decision and they were so AMAZING. I cannot remember her name ((I'll update when I do)) was so great. She put so much attention into making sure the glasses fit her face and complimented her. She was more than happy to collect all 59 pairs and let her keep trying them on. She had a great system for narrowing them down, let her walk around the store and hang out with them while I was searching so she could get a feel for them. It took a bit of time and effort but she found the perfect glasses and she is so happy with them. I believe she's had them 4 months now and she's not complained once, except of course she needs them tightened again and we know we just gotta head in to the office (today hopefully) and they'll get her situated. We REALLY love Jacksonville Vision Center. The only complaint I have is not knowing they existed before! We wasted so much time and energy with EyeCare center just to talk to a tv screen. My whole family has switched and we couldn't be happier. I am certain you will not regret seeing Dr. Taylor.