Horrible pedicure experience at Nan Nail Salon in New Hartford, NY. The "basic" spa pedicure costs…read more$50, plus an additional $30 charge for gel with French polish, which would be acceptable if the quality matched the price. Unfortunately, the staff appeared poorly trained, and communication was extremely difficult due to limited English proficiency, making even simple requests or feedback nearly impossible. I asked multiple times and ways for options for the base color of my manicure and no one could understand me until the owner came over to interpret. There was little interest in customer experience or service quality, and the overall appointment was very unpleasant. For the prices being charged, I expected far better professionalism, attention to detail, and customer care.

Although it was a bit annoying hearing the phone ring every 10 seconds and the lady doing my nails…read morewas the only one able to pick up I had an incredible experience, the lady that did my nails was very friendly, gentle and very talented with what she did, I was a bit upset they couldn't do 3D nails but she still did a fantastic job and provided great service even after she finished the nails she gave me a small back massage. 10/10 would go again but definitely need to call early and make an appointment because if you don't, you could potentially have to wait hours or until next day to get any service done.

I've gotten a massage from here 3 different times each time I got it from someone else and each one…read morewas great! I'll definitely be going back here for a massage again they have friendly staff here and definitely have made me fell comfortable there

I cannot say enough good things about Darleen, the massage therapist I have seen. She is…read morepersonable and has done an excellent job reducing tension in my muscles, especially my upper back. The Lava Spa is relaxing from the minute you enter the door. Highly recommend!

They were able to accommodate me right away as a walk in for a mani/pedi…read more All of the staff were super friendly. Lucy did an excellent job on my pedicure. She was not afraid to get in there and work on the knots in my legs. This is the 2nd time that I have been there and I think it will be my new go to.

I love this place. Great staff, talented at what they do....fun to chat with, they work fast and…read moretake good care of you....no sales pressure for add-ons. They really know how to run this place...walk ins? never keep us waiting...my sister and I both love this place. It's worth the drive, honestly. Prices are more than fair for 2026.

Very disappointed after seeing such positive reviews. My mom had regular polish on and they…read moreinsisted it was gel and up charged her for the removal. In addition they cut her cuticles 4 times until they bled and never said anything. I had the regular pedicure which again they changed the price. Would be concerned about the lack of sanitizing of tools between customers.

Had a girls day with my little cousin so we decided to get our nails done! It was a Saturday…read moremorning and everywhere was packed, but Cool Nails was accepting walk ins and they got us right in without any issues which I very much appreciated. We got gel pedicures, she had a full set and I got ombre gel dip. It came out to be about $240 with tip. They did an amazing job and I'm so happy how my nails turned out! They're legitimately beautiful and perfect shape. I will definitely come back when I'm in the area!

I just moved here from out of town and needed a place to have my nails done I have to say Jenny did…read morean amazing job! Thank you so much! She was very gentle and took her time on my nails. Thank you I will be back when it's time to have them done again, much appreciate!

I had a pedicure done. Did not soak my feet for more than 10 min tops. Working on my nails was…read morepainful and they are still red and sore the next day. Tools were not packaged...so not sure of cleanliness. Massage of legs was ok...but aside from the redness and New paint job...my feet do not look or feel like I just got a pedicure. Will not go back.

I walked in last minute. I was seated immediately for a gel pedicure. The technician was…read morefriendly and professional. She took her time and made sure I was getting exactly what I wanted. I would highly recommend this nail salon.

It is important to note I didn't have any services while visiting this salon. I accompanied my…read morecousin who had a gel manicure and fill with Linda. I was impressed my the cleanliness and services offered at Miracle Nails. The layout is very spacious and the customer service is good. On one side of the salon are 10 spa pedicure chairs and the opposite side features nail tables. Additionally, there are other portions of the salon for chair massages, waxing, and separate types of pedicures. In the middle of the salon are two sofas for waiting and candy bowls on display. As one waits, they can choose their polish color(s). The woman who greeted us on the way in was kind enough to pull up a seat for me next to my cousin. It was very nice of her to seat us together when she could've just had me waiting on the sofa. I also thought it was awesome that Linda gave my cousin a 5 minute neck and upper back massage toward the end of her manicure. This is definitely a nice touch. If I lived in this area and my daughter wasn't my manicurist, I would absolutely enjoy services at Miracle Nails.

I have been going to this salon sporadically for years. I like that I can make appointments online…read moreand see what technicians are available. My 10 year old and I recently had manicures with Ni and Dawn. The service was exceptional and we will definitely be going back to them. Previously, I've had Mary for a pedicure and manicure and she was awesome. I am legally blind and sometimes need assistance finding things, everyone here is helpful and I always feel comfortable. The place is huge and they accept walk ins.

A friend and I went to Fashion Nails yesterday for pedicures and the experience was excellent in…read moreevery way. The place is clean and well organized. My pedicurist, Mary, was careful, thorough, and skilled. Also pleasant. The price was reasonable, and everything was easy. We will be back! Highly recommended.

Place is a joke. Came in here at 5:20 PM on a Saturday to get my eyebrows done. The place is packed…read moreI ask her how long to get an eyebrow wax and the lady tells me they're closed for the night. I said excuse me? And she repeated we're close for the night. Unbelievable honestly. Thats some shit business if you ask me. What do you just make up your own hours or something. ?!! This place is dirty, and ghetto. Never again

I went to go get my nails done I have been looking for a place to get my nails done I decided to…read moreget my nails and toes done after I got everything done I noticed that the only rinsed their supplies off never replaced them the nail drill they used on my nails was old and worn out I am disappointed I kept an eye on my nails and toes just incase of anything a couple days later my toes started to hurt and this is what I see on my toe I never got an ingrown nail like this before I rarely get my toes done in the past I had a bad experience how my toes were done they were nice and friendly but the way she cut my nails was awful never again my mistake was I did not check reviews