Back in June 2024 I bought a brand new Kayo electric four wheeler for my grandson from the store…read more The sales guys help me pick out the right unit for my grandson. I had never bought a four wheeler ever in my life. Did not know what I was doing. The four wheeler has been awesome. My grandson has used it three or four times a week every week since loves it. For Christmas, I just bought him a new one from them this gas powered. It too has run flawlessly thus far. The guys at big toy superstore are awesome!!! I have sent a friend and he has bought a dirtbike for his grandson. You cannot go wrong by making one stop shop at the Big Toy Superstore!!!

This place is a joke, charged inconsistent rates on labor, and in the end left my atv in a broken,…read moreunusable state. Snapped off bolts in crankcase, then didn't fix the problem for free. Spoke directly to owner, Ken, who refused to help. Didn't even care to talk about the work done by his mechanic, Miguel. Then blocked on social media when leaving reviews. This is the type of experience you should expect going on this place. Buyer be warned, this place will take your money and send you on your way. I wish I read the reviews left by others. The only shop I've been to where you literally have to check behind every step they do. And won't fix errors made by their staff for free. Save your time and money and go to a real powersports store that doesn't sell cheap, Chinese bikes. Or has owners who care about the quality of the work they do.

Needed an oil filter and called every motorcycle shop in the area. The good thing was that each…read moreplace I called hooked me up with a number to call the next (typical Southern Hospitality). I finally hit the jackpot with Performance. He had the exact part I needed but it was on hold for someone else and the last one in stock. Fortunately he believed in the first come, first serve rule so I sped over to get it. there were some unfriendly characters outside of the shop. My wave as I walked by was answered with the gas-face. fortunately the guy I had spoken to on the phone was friendlier and had what I needed waiting by the till. He even pointed to the name written on the box, I guess to prove that it was reserved.

I tried numerous times to get a response to questions regarding a bike they claimed to be trying to…read moresell. The only response I received to multiple phone calls was that they had been "TOO BUSY" to answer my questions or consider my offer. I'll take my business elsewhere. The only reason I'm giving them 1 star is because this system won't let me give them NO stars.

Very friendly. Nice things…read more Customer service here is outstanding. The best we've experienced so far. If you're ever around this area. Stop by. And say hi.

the girl with the short hair and glasses and wearing a choker made me feel so uncomfortable and not…read morewelcomed, she gave us dirty looks the entire time and was rolling her eyes at her coworkers.

My experience was great I'll be bringing my motorcycle back for service can someone from super fly…read moregive me a call ASAP @ 9592058396 mike

Buyer beware. These people put lipstick on a pig. Remove the lipstick and you'll find missing…read morebolts.mixed matched parts and false bill of sale. It cost me 2 times the cost to make it right. DO NOT buy anything from this pig farmer.