I've been coming to this place consistently for 2 years, and I always get a decent experience. On a few occasions the store charged my card multiple times for the SAME transaction, and I usually let it go because it's not worth fighting for a $10 charge. Today however, my husband and I bought a $30 bottle of tequila, which broke two blocks away from the store. The bottom of the bag gave out, so the bottle come out and shattered on the pavement. I decided to go back to the store and ask for a discount on another bottle that we would buy. After explaining the situation to a particularly unpleasant employee--disgruntled George--I was offered a $2 discount. First of all, I am not looking for a freebie, but at least give me a decent discount and apologize for giving me a shitty bag. Everyone in that store is either an idiot or doesn't speak English, and I feel like talking to a wall trying to explain myself to someone like George. When I asked him to speak to a manager, he said that the manager isn't there. I asked for him to call the manager, and he declined. I asked for the manager's number, and he said no. What type of service is this to a loyal customer of 2 years? To hell with this place! I urge you to stay away from there, because it's very very very unpleasant!!! read more