Essential Power has serviced my Generac generator for nearly 15 years, and they're always…read moreprofessional and reliable. When my generator recently stopped working, their team tried to help me address it over the phone to help me avoid a service call. They worked around my schedule and helped me get an earlier appointment than originally expected. Great communication--texts, emails, and even a photo/bio of the tech before the visit. The tech arrived early, was respectful, and had the generator running before noon. Highly recommend!

We bought 2 generators from them and have them serve a 3rd. We've never had a problem with either…read moreinstallation or service. Any time we call they schedule a service call in a timely manner. The staff is easy to deal with and I would recommend them.

Smith's is my gold standard when it comes to hardware stores. It's been here forever and for good…read morereason. The staff really makes the difference, as they are extremely knowledgeable and will go out of their way to help, including giving recommendations on how to handle a project if asked. They're the best thing about this place. The space itself is pretty large, and they do a great job of packing in everything from paint, to power tools, and seemingly everything in between. Not much in the way of housewares unlike some hardware stores but that's a non-factor to me. Technically affiliated with Ace Hardware which helps for their rewards program. Parking is also not bad in the Saugerties area which is helpful too (since they are on Main St). I come here whenever I need a serious hardware store for a project, and they've never let me down.

This was an excellent hardware store experience. I knew from the moment I walked in this was a…read moretraditional family business, with each member taking part. Every employee was extremely helpful and friendly. The prices were also amazing and competitive compared to big chains. These types of local stores are what brings the community spirit alive.

Yeah. Although my brother stopped in about two years ago and reviewed it, I just came in on a whim…read morethe other day. I wasn't looking for anything specific, but I wanted to get a good idea of what they really had here. And not only was I never greeted or announced that they recognized my presence through the door, when the aisles in the second room off to the left side as you enter in the door were so thin that I fell backwards but was caught by my mother who also was in the store...yeah...I'm not going back. Products are plentiful, but the selection is horrible. A skillet to fry pancakes was located, but when my mother asked about a less weighty one and the employee showed her one a little less weighty, it was still very heavy and she ended up buying nothing and walking to find other things. I'd imagine if you had no other choice, you could try here, but there are online shops that sell this stuff for even less still.

True Value of New Paltz is the first place you need to go to for any project. The staff is awesome…read moreand they provide helpful expert advice at no cost. I have been coming here for 10+ years, always first before Lowe's because it is so clean and easy to navigate. Eileen seems to know everything about the store from memory. Andy and Brian don't sit still, they are always flying around helping everyone find the right stuff. I recently went there looking for furniture hardware to fix my bed headboard, right before the store closed. Glenn and Lou both helped me design a new bolt/nut setup to fix the pieces with stronger parts so it wouldn't break again, while using the existing drilled holes so it looks perfect. I was the last customer out as they were shutting off the lights and then I heard it was even Lou's birthday...stayed late to help me with a $10 purchase. This is how True Value earns the loyalty of their customers and takes the stress and uncertainty out of the average DIY jobs. Glenn and Lou could tell how important this repair was to me, and they gave it the same attention as a major renovation. It is amazing how cheap it can be to fix/maintain things instead of buy new ones. Take some digital pics and bring to the store and tell the crew to give you whatever you need to tackle the project. Be sure to rent tools from them too, so easy and cheap! They will even deliver the equipment to your house for you. Get Benjamin Moore paints from them too, good stuff lasts longer than junk and requires fewer coats...your time is valuable!

Very helpful and friendly staff, eager to assist you in finding what you need. Nice, clean,…read morewell-organized store. Dog-friendly.

From our first meeting we knew Liza and Kraemer's Kitchen were perfect for us. Liza is so…read moreknowledgeable, friendly and kind. She saw our vision and worked with us to design the kitchen that would fit our space and meet our needs. The team communicated well with us throughout the process. Rich and his partner did a great job installing our cabinetry. They too were so friendly and kind. Our kitchen is perfect. We highly recommend Kraemer's Kitchen.

Poor quality installation of a backsplash. Left my kitchen a mess, got grout on my brand new…read moremicrowave, and new countertop, did not replace a cracked tile. Did not even consider finishing project until I questioned her about the poor workmanship. Communication was unprofessional, on a personal level. The most unpleasant experience I have had with any of my home projects. I declined her offer to "come and fix" as I lost all confidence. Absolutely will not use again nor recommend for anyone else.

Pro Source has a huge selection. I loved that I could go in and wander around looking but that…read moresomeone was there to help with my questions. We worked with Tyler who was really helpful!

We have had the privilege to work with Susanne on our kitchen remodel, powder room room vanity, as…read morewell as our carpet choices in our new home. Suzanne not only made our designers vision possible; she also gave us insight on all of our options and recommended our contractor we used for all of the other projects we had in the house. Our kitchen is absolutely beautiful and we recommend Pro Source and Sue for all your remodel needs.

Pretty much hit or miss on whether or not you'll get someone who is helpful. Some are very helpful…read moreand knowledgeable while the other half seem to want to dodge you and are not knowledge in anything, I can make guesses on my own. Checkout is the same way, one person is very friendly and cheery. The other one is gruff and I've never seen the person smile or seem to be happy. I'm just going to Davies from now on. You get help and they seem glad you went there.

Came to page for some glass panes for a clients house i was working on. I called first and was told…read moreby kenny that they had glass in stock and were able to cut what i needed. I drove over and spoke to a man working the counter at the dewalt tool section who was accompanied by an older gentleman who informed me the glass cutter was broken and glass was out of stock. They told me to come back monday and there was nothing they could for me. I said that was unacceptable and spoke to the man who i spoke to on the phone. He told me right away they could help me. He called over greg and he helped me with a great attitude. The man who said the machine was broken visited greg in the glass cutting room to inform him the machine was broken but greg looked at it and informed the man it was indeed not broken. Greg was awesome and he knows what he is doing. The other two guys need to learn better communication and customer service. My first page experience started not so good but ended well. Thank you kenny and greg. 12/8/18 3:15pm

I dunno what the other reviewer is talking about, maybe he was having a bad day - had a great first…read moretime experience over the weekend. They were able to help me with polyethylene tubing that big box stores weren't able to - they cut me off a piece of tubing so I didn't have to buy 100' when I needed 10'. Friendly service, they took their time. At checkout there were a couple of old head customers to chat with who were also friendly. Reasonable prices. For being as small as the location is they have a LOT of selection.

overpriced and old junk fittings. save your time and money and go to Home Depot or Lowe'sread more