Five stars!. They fixed my air conditioner in 45 minutes the very next day after i called them. Low…read moreprice. Very professional. I recommend to everyone.Call them.

Saturday morning whole house clog to septic system. Was able to get here within 2hours-very fast…read more Professional job done correctly and quickly.

Sewer line in my 40s home was backing up…read more Rooter now wanted $80 just to show up and didn't fix the problem but assured me the line was clear, charging an additional $300. Of course it backed right back up the next day with heavy rains, so their work did not address the problem. Then they said I needed to spend $800 MORE to de-scale 25 feet of sewer line, and then they wanted to sell me 3 to 5 THOUSAND DOLLARS worth of re-sleeving the sewer line. This was after I saw with my own eyes through their camera that the line was showing its age but was clear, just like they said. So... i paid $400 for nothing and I'm still mopping up sewer water. These guys have one heck of a racket going on.

We had a very difficult and frustrating plumbing situation in our condo complex. We had several…read morecompanies out that charged us $$$ and did not solve the problem. Butch and Josh with RooterNow listened and investigated the situation and solved the problem. Always going above and beyond. So grateful. My go-to for Plumbing, commercial or residential.

Holy City installed a new hvac unit and all new metal duct work January 2025, for almost $22,000…read more During the winter, the unit ran a lot (I thought it was supposed to do that...duh on me). In February 2025, my power bill was $220, which was $80 more than when I had the old unit and duct work that was full of holes. I was told that my power bill would be much better. There were a total of 4 months where bill was significantly higher. Also, the thermostat was doing weird things, and I called them, but it got better on its own. In September, I was switching out summer shoes for winter, when I saw all my leather shoes were covered in mildew and or rotted, as was my leather recliner (in guest room so I don't see it frequently). Cabinets in spare bathroom had mildew, part of walls and another small leather chair that we don't really use. A friend that sells spray foam, told me that hvac is supposed to get rid of moisture. I had a technician come out, and he told me it was caused by water under my house and on the brick. ( I had accidentally left the hose running in that area a week prior). I had a termite inspection about a month earlier where they said there was no moisture. i asked for a second technician, A.C., and he spent about 2 hours at my home, then told me the unit had not been installed properly. The owner came over, looked at stuff and went into a 15 lecture about how customer friendly they are. I asked for compensation, and he called me an extortionist and said my shoes were from the 80's, which is laughable because I love new shoes. He went out to his car to leave, and he accused me of running down the street after him. He was parked on my grass, when I have a perfectly good circular driveway with no cars. I am contemplating small claims court, but what bothers me are the intangibles...I am a 70 yr old arthritic women who had to clean all that mildew. In addition, who knows what the long term affects the moisture has done to my home? Below are some photos, but most things werected cleaned up by then. THEY OFFERED ME NOTHING.

Holly City installed my new a/c about 2 yrs ago. I should of known tha this company was going to be…read morea problem. They said the unit didn't fit and had to bring another. Then recently they came out because it didn't work. They got it to work at that time. A few months later it had the same problem. A guy came out and said it worked. Not. Had to call again and he said he didn't know it had a heat strip. Said he fixed it. He said it was covered by warranty. They said I owed $50. When I called a couple weeks later for the same problem the woman on the phone said they wouldn't service it. Go elsewhere!! James island a/c came out and said it was leaking Freon. He fixed it and done. I can say I would stay away from Holly City! Bad news. Terrible way to run a business.

Good honest man that felt bad charging me what he did. Company policy. But it was an honest charge…read moreand he did a great job.

Have scheduled a reasonable job and price. Seemed more worried about the job being unnecessary and…read moresaid a complete kitchen faucet replacement would be more advantageous. With a 10 year warranty, had it repaired with warranty parts. Update: requested return of the plumber to follow up on his repair as a problem still existed. Plumber denied there was a problem. A handle adjustment is all that is needed. I was uncomfortable with conversation finally cancelled the return visit. I do not recommend.

Wow! Everything was fine and then my house's water pressure took a nose dive. My neighbor called…read moreto tell us that a stream of water was gurgling up in the middle of our gravel driveway. Well that explains the water pressure issue. We called Beverly at 1:30pm that afternoon and by 4pm a crew of 2 people were here to help. I could not have asked for a better set of workers. Think of any positive attribute and that was pretty much them. Friendly and courteous, great communicators, incredibly strong work ethic, and just all around nice people. I'm talking about you Gustavo and E. They started by digging up the gravel driveway where the water was coming out. For the next 3 hours they keep shifting and expanding the hole, moving rock and dirt, and following the leak until they uncovered the section of offending pipe. It was getting dark at that point. They didn't have the type of pipe on the truck to fix it. So they packed up the truck and made a quick run to local True Value which was closing in 30 minutes. When they made it back and repaired the break it was pitch black outside and they were working by flashlight. By the time I checked on them again they had the hole filled back in, everything put back in place, and my water pressure restored. I learned that one of the guys had been going since 5:30am that morning and mine was their 6th job of the day. They gave my job all they had and got it done. I can't express how impressed I am by Beverly's quick response to my need and the incredible effort that was made on my behalf. Two thumbs up for Gustavo and E. and the rest of the Beverly team

We've had Beverly Plumbing out twice now for various issues and each time they were amazing! The…read moreplumber was kind, considerate and very knowledgeable. They are on time and reasonably priced. I highly recommend this business!

Oftentimes, despite the most proactive plans, things go awry. Being in the low country, it can get…read moreuncomfortably humid and hot. Yesterday morning, I woke to an very heated home on a 90+ degree day. I called around, read reviews, and came across Preferred. From customer service to dispatch to service technician....EVERYONE was above exemplary in their approach to my concerns. Josh, was the service technician that served the moment. He took care to inform of foreseeable concerns, but admitted that even through his diagnostics couldn't narrow what triggered my issue. What could've been a very expensive call was minimally fiscally conservative in its service charge. The system was running again very shortly. And this morning, I rose to the comfort I have grown accustomed. PREFERRED is now my preferred HVAC/plumbing go to and I elected their PPP maintenance option. I'm looking onward to our working together,as I feel that they will remain honest, caring, and proactive in their service and commitment. Thank you

Have a crack in toilet tank. Since member of Preferred had someone come out to tell me if I needed…read moreto replace toilet. They said yes and also shutoff valve. Member price for low price toilet and valve and work: low of $957 and high of $1538. I am not the brightest but that seemed like a ripoff. Ordered toilet and valve from Amazon for $255 and installation will be around $200. Preferred has done work for me in the past but now it makes me wonder how much I have overpaid.

I found a leak in my retro pink bathroom coming from the connection to toilet. I found Bear…read morePlumbing on yelp. What caught my attention was the locally owned business. I called the number and was prompted to text via the recording. I sent a message briefly describing my issue. Cyle responded immediately. He arrived within thirty minutes. In less than an hour, he had replaced my connector (which was a dinosaur) by going to store. His prices were reasonable and he was a true professional. His number is on my emergency list and I will be calling him soon with other projects. I am impressed with his knowledge, easy going temperament and quality of work. Do yourself a favor and call someone you can depend on for the job to be done right and efficiently. Thank you Clye!!!

Received quote from another plumber to replace an old 50 gal water heater and Cyle was willing to…read morebeat the quote by a significant amount. His response to emails or texts was prompt and was able to complete the job in a timely manner. Really appreciate the quick service and outstanding price for a job well done. Recommend to others to give him business.

We woke up on a Monday morning to a leaky faucet in a house we bought 6 months ago…read more We tried to go through the home warranty, and they couldn't get anyone out for 2 weeks. Josh, the Drip Doctor, called me within five minutes of a home advisor search, and came to diagnose the problem same day. Then, he came back the next day to fix the problem. Josh also worked with our warranty company to help us get reimbursed for covered services. The job was done right and quickly. He's a plumber who works with a sense of urgency and cares about families and their homes. I'd recommend Drip Doctor to anyone!

Very responsive. Joshua came out on time, gave us a reasonable quote and do exactly the work that…read moreneeded to be done. We are very happy and will be using him for future projects....thanks again!

Do yourself a favor and call ANY other plumber than 1-Tom-Plumber in Charleston, SC! Our HOA…read morecontracted them to complete a mandated HVAC drainpipe cleaning for the complex. The guy cleaned the drain and then decided to open the T&P valve on our water heater. That unseated the valve, causing 9,000 gallons to drain out of the hot water heater before we finally identified and corrected it. Between the water bills, electricity to heat all the draining water, and leak detection agency we are out $1000+. What did regional manager David R have to say when asked to be reimbursed? It was MY fault that there was sediment in the tank. Hello, your guy SHOULDN'T have touched the valve.... asked 3 plumbers to confirm it. He even had the nerve to say his list showed our tank was in good condition. Why were they looking at it at all? They were supposed to be snaking the HVAC drain. Feels like they created a problem to drum up business for a new hot water heater installation. Are they reimbursing us for the costs incurred by their negligence? His words: take us to court. We've gone many times and have never lost. Do yourself a favor and avoid this company!!!

From the owner: Welcome to 1-Tom-Plumber, your trusted plumbing and drain cleaning experts in Ladson. We offer…read more24/7/365 service for both residential and commercial needs, specializing in leak resolution, drain clearing, and emergency plumbing services. Our commitment to reliable and responsive care ensures your satisfaction with every job. Contact us for fast, professional service in the Charleston community.