Always receive the best service from 2 ladies I see every time. I overheard the young lady call the other mom, so imagine they are mother and daughter. I usually order the crispy chicken which I am always aware takes longer as it is made on demand. On my most recent visit (today), my order took a little longer than usual because they were very busy. I didn't mind waiting because I could tell they were busy, but the staff went above and beyond to make it up to me. I was offered a complimentary drink cup initially. After about 10 minutes the mom (manager I presume) offered to remake me a fresh plate and give me the first one for free. I waited another 5-10 minutes and they ended up offering me both for free. I couldn't help but offer to pay for the first one because I wanted to tip them for their hard work. The whole staff continued to be apologetic for the wait but I assured them I did not blame them. While I was waiting I overheard the young lady field a phone call from a customer who had recently picked up a to-go order. They complained an item was missing and the young lady offered to drive to the customers house and drop it off which she proceeded to do. I was amazed by this customer service! I have waited longer at places like chipotle for no apology whatsoever or offer to make it right. At no point did I not see any of the workers not doing something so I couldn't be upset about the longer than normal wait. I work in the service industry and I know how important it is for someone to take their time and leave a nice comment. So long story short, THANK YOU! read more

Love Naf Naf! It's a fast casual chain which can best be described as a Middle Eastern Chipotle. The food is super fresh and the portions are very generous! You order at the counter or you can place your order from their nifty Naf Naf app! The app lets you sign up for their Naf Perks rewards program too. You can choose from a pita sandwich or a variety of bowls, much like Chipotle. I've always ordered a bowl because they come with a side of pita bread anyway. Super soft and fluffy pita I might add! You can pick a base of couscous, basmati rice, salad, or hummus, followed by chicken shawarma or steak or your protein or falafel. Then comes your veggie toppings and choice of sauces. Harissa (a red chili sauce) is probably my favorite, but I usually mix it up with that and the garlic sauce. They also have baklava for dessert and lentil soup and fresh chips too, but I haven't partaken in any of those...yet. The employees are very friendly and will gladly let you taste some sauces if you're not sure what you'd like. They'll have you in and out in a hurry. If you've been to Aladdin's Eatery, you'll love Naf Naf! The great flavors leave me coming back for more! Gah, I wish there was more than one location in Ohio! I'm sure more of them will be popping up soon. read more

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I love the food! Everything is always great literally. I've never had a bad experience with service...they always get my order correct! My job also orders from them with team lunches. One of my favs for sure! read more

I give this place zero stars I use to love this place but these past two week are making me hate it. I went it and got a rice and chicken bowl and the little Indian girl grabbed the tongs from the raw chicken and use it to make my bowl them lied to the manager who helped and replaced my bowl read more

Stopped in after a meeting today and was pleasantly surprised! I was told by friends it was a middle eastern style chipotle and they weren't wrong! The flavors however are 100 times fresher and better! I did feel a tad rushed since it was my first visit and didn't know how many toppings I could get but it was still spicy fresh and delicious!! I got th hummus bowl with falafel, salad, onions and the red hot sauce. Staff was on point too. Highly recommended!! . read more

Naf Naf Grill - Middle Eastern Near Me - Independence, Ohio

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The pita bread has got to my most favorite! So thick and soft and delicious. Ordered here on a random choice for our first time and everything was great. I tend to be very simple and picky about my food was not disappointed. read more

Stopped here for lunch & it was delicious! Essentially a Middle Eastern chipotle-style restaurant. I ordered a falafel bowl w/ half couscous, half salad & all of the toppings. Definitely a lot of food for a very reasonable price. I walked in to order & was out of the restaurant w/ my food in less than 5 minutes. The staff was very friendly & the seating area was clean. I definitely recommend this as a quick lunch stop. It's a healthier alternative to fast food, extremely filling, tasty, and affordable! read more

Naf Naf Grill - Falafel Bowl with couscous & salad. - Middle Eastern Near Me - Independence, Ohio

I went back twice. Both times I got me a falafel pita. The first time it was good the second time it was lousy. I love falafel sandwiches so after hitting Valley View Cinemark for a movie I stopped in both times. Fresh fried falafel is the best. The longer it sits around the lousier it becomes. I don't know why you wouldn't fry up fresh falafel every time. I realize recently that every Falafel I liked was fresh fried before me. The ones I disliked were sitting around in a pan. read more

This location closed for COVID and when they reopened I RAN there the next day. Love their take on Middle Eastern food. I love everything they have here. The bases, proteins, and toppings are all good! I love the way you can play with the flavors by adding whatever you want. The first time back after reopening the staff was so nice and happy to see us. read more

Naf Naf Grill - Middle Eastern Near Me - Independence, Ohio

The bowls have gotten smaller, much much smaller. And then I realized that they are now cutting pitas in half! So that is a bit of a disappointment. But overall still very delicious. So now the question is, are these permanent changes? Or... COVID changes? I don't know but it's definitely not as much of a bang for your buck currently. read more

Love Naf Naf! Long overdue review as I've been here albeit infrequently every time I'm in the area since they opened. Their steak however way you get it--bowl wrap and now as an entree you pick two is awesome. Their basmati rice and cous cous which serves as a base are better then a couple of high end Indian restaurants in town at a fraction of the price. The baba and hummus are mouth watering good. And the pita of course is light and fluffy goodness. Happy to hear they're opening more establishments in CLE. read more

Naf Naf Grill - Steak bowl with rice and all accompanied toppings mixed up to my liking. Not very attractive but tasty! - Middle Eastern Near Me - Independence, Ohio

We came here after reading many favorable reviews on Yelp! and were craving middle eastern food and something gluten free. The place is unsuspecting in a strip plaza and it basically looks like a middle eastern Chipotle, but the flavors were spot on. I have traveled to Egypt twice now, and no one has ever been able to match the falafel that I have had there. Naf Naf gets as close as humanly possible, which is saying a lot. Combined with their house garlic sauce, the flavors are unbelievably good. My husband got a pick 2 plate with shawarma and falafel and I had a 1/2 hummus 1/2 rice bowl with steak, sumac onions, cabbage and tahini. We got a side of falafel and an order of Naf fries which are really good if you dip them in the garlic sauce. The girls working the counter were knowledgeable and friendly and our meals were Made to order in a short amount of time. Everything we ordered cost $28. I will definitely come back for the falafel and garlic sauce alone. read more

Yummy food! Leslie helped prepare our food. Such a caring and nice person. A new customer came into the store and she was friendly, patient, and even let him try samples. Really nice to see such great customer service. read more

The reason for 3 stars: always on takeout the order has 1 error. So on my latest order instead of getting the chicken kebabs it was the falafel plate. Each time something new is missing or not as you asked on your order, which means you have to come inside and order...food is OK. The salted baklava is very unique and good way to finish off the meal. read more

Naf Naf Grill - Entrees - Middle Eastern Near Me - Independence, Ohio

Great food, good price and friendly staff. The hummus bowl with the chicken is very flavorful. They don't skimp on the portions but you still feel like you're eating healthy. You can see the chicken shawarma cooking on the vertical rotisserie and watch them bake the fresh pita bread. The sides they offer such as the chopper cucumber salad, cabbage and onions are good and they will give you double helpings if you want. I get everything and add the garlic sauce on top. The falafel is really crispy and not dry. It can get very busy at lunch time so if you are in a hurry you may want to wait for when you have a little more time. read more

Wow, this was a disappointment. I reviewed the comments here and thought I'd get a decent meal. It was barely edible. I bought the chicken shawarma with tahini sauce and cucumber salad on it. I added hummus and a pita with lentil soup. I asked for curbside delivery. When I arrived I notified them through the online ordering page that I had arrived. I could see all three employees chatting by the register, and two customers sitting and eating. 10 minutes later none of them came out with my food. I got up and rolled in and no one greeted me, so I raise my arm and waved at them and I told him that's my order sitting on the shelf. I took the bag left and went to the hotel. When I got to the hotel, I realized that my water was missing and there were two napkins and no spoons for a $25 order. I even gave them a 15%tip... Usually when you give a tip at least give you napkins. I walked down the three flights from my hotel room to my car and drove back. My water was sitting on the counter and they were still talking no one greeted me. The two customers that were sitting there had gone and two more were thinking about ordering. I should've warmed them... But I had not yet tasted the food. The chicken Shawarma was cold and soggy, flavorless, and fell apart after two bites. The hummus was equally flavorless and the extra pita I ordered was cold and not completely cooked through. The lentil soup tasted like a bowl of MSG. The cloying flavor lasted long after I tasted it. The website clearly states that they make the soup from scratch every day. I don't know where they're scratching but they need to stop. Lentil soup is not hard. You can make bad lentil soup and it's still delicious. Their soup is not delicious, not from scratch and not good. I will never go back to this place. You should not go to this place. Eat anywhere else- it will be better. I did not think the service was good, I did not think the food was good. read more

Great location, I was in the area and I decided to stop I've been here before as a Doordash driver very nice staff. This is only my second time eating at Naf Naf but it is very good. The inside of this restaurant very clean and spacious if you want to dine in . They are also on the Doordash platform if you want delivery , they do catering as well. Thanks for the great experience Naf Naf! read more

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Delicious food and even better service!! As someone that doesn't eat gluten or dairy, it can be hard to find a quick spot to eat. I was in the area while my son was at a Top Golf birthday party and decided to give this place a try. It was amazing! The bowl I got was fresh and full of flavor. But the best part of the whole experience was the guy behind the counter, Devin. I hope his manager is reading this because this is an employee you want to keep. He was probably the most upbeat, engaging, and personable restaurant employee I've come across in a long time. I can't say enough good things about how he treated the customers. You'd have thought it was his place. This guy is going places in life and is the reason I'm taking time to write this review! read more

Ordered 3 bowls, all had chicken in them. The amount of chicken was maybe 1/2 a serving COMBINED, the cucumber tomato salad had NO tomatoes in it, all in all not impressed and won't be back. On top of that drove 30 minutes to find the restaurant closed and only taking online orders despite the sign out front saying WERE OPEN. read more

I've been here twice so far, on its opening week and another time with my siblings. Both times were good and we all liked it! It's nice to see some variety in this area besides sandwiches and its good if you wanted to try middle eastern food other than Aladdin's in the area. When you stand in line to order your food, you'll see the workers making pita bread and it goes through a conveyor belt and you get to watch the pita bread puff up so that's pretty cool to watch too! I tried the steak shawarma pita and fries the first time and the steak shawarma rice bowl + pita another time, and both portions were pretty filling (I thought the bowl was more filling since the bowl also comes with a soft and fluffy pita). The fries were more like fried slices of homemade chips but were good. I also appreciate that compared to other fast food places in the area that this place is not as salty but is very flavorful, and a majority of the food that is served is veggies. I feel healthier eating here and I don't have that greasy feeling that you get from eating fast food so that's a bonus! When you get to the register they have an assortment of baklava and other sweets they sell that I didn't try yet but look good if you are interested! I wish they had more choices of middle eastern food like kafta, shish kabobs or grape leaves but it is a good place to go if you are looking to try something new or if you are new to middle eastern food! read more

Naf Naf Grill - Steak pita shawarma + fries and pickles on the side - Middle Eastern Near Me - Independence, Ohio

Great find in the Independence area. The set-up reminds me of Chipotle. My fam and I had our pre-movie dinner here. The hubby got chicken shawarma wrap and I had a couscous beef shawarma bowl! Yep, you read it right; they have couscous! We got pita for the kids---the best pita in town for my picky 6-yr. old. The menu also has vegetarian options. Didn't get to try the chicken, but the hubs said it was good. The beef shawarma flavors were alright; I think the seasonings were developed for a more American-friendly palate. Nevertheless, we will definitely come back next time and try the different items on the menu. read more

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Finally! Usually I think most places are over hyped and disappointing, but Naf Naf did not let me down! I got a chicken shawarma bowl with rice, many veggies, 2 falafels, and a bunch of different sauces and hummus. It was all so good! I was sure I would regret paying extra for falafel, but it was great. Crispy on the outside and soft on the inside. The only criticism I have is that the food was lukewarm bordering on cold. I did not care for the red sauce, but all the other sauces were delicious. I will definitely come back here. Please open a Naf Naf in Columbus! read more

Another successful play on the chipotle style eating experience this time with a middle eastern twist. Naf Naf offers a variety of different bowls and sandwiches filled to the brim with food. I had a hummus bowl with chicken shwarma along with all the vegetables on this visit. Overall, it is a filling meal with a lot of food, but could use a little more flavor in the pieces rather than relying on the finishing sauces. The overall restaurant is very bright and clean with fast service. read more

We were looking for a quick place to eat in Independence before seeing a movie. I kept seeing this place when I drove by and we don't have one where we live so I suggested we check them out. They are a fast casual lebanese restaurant where you build your own bowl or wrap. The restaurant is clean and welcoming and the menu is small but has a good variety. I ordered the steak bowl with rice, cabbage, cucumber and tomato salad, tabouli, and the tangy sauce. I really enjoyed it and the quality of the steak was very good. My boyfriend got the chicken and said it was a little dry but we both agreed the tangy sauce was the way to go. We ordered some falafal as well but I wasn't too impressed. I thought it lacked flavor and needed a dipping sauce to go with it. I will come back here again to try other things for sure. read more

Naf Naf Grill - Middle Eastern Near Me - Independence, Ohio

If you are looking for a Mediterranean dish then don't choose this one. This is more like fast food sandwich / rice bowl joint with a Mediterranean touch. The flavor was also not that good nor anything special. And as a tip never take the Naf Naf potato chips, that was really bad, just a soggy dried potato chips. read more

I can't recommend this place more after dozens of visits. In addition to a tasty and health-conscious selection of consistently prepared menu items that are always served fresh, everyone on the team exudes a confident, inviting, and kind attitude. They've always seemed to have a strong sense of camaraderie and interdependency with each other too. Whether I'm the only one in line or behind 10 people, the full experience has consistently amazed me. read more

Absolutely amazing. Got the bowl with rice and all the veggies with garlic sauce and the green hot sauce. Got falafel and potatoes with the red sauce and tahini. Wasn't a fan of tahini but loved everything else. Oh and the pita was soo good. By far the best middle eastern food. Beats Aladdin by a lot! read more

Super fast, cheap, and tasty vegetarian falafel bowl. Love the onions!!!! Several sauces to pick from. Lots of parking and seating available. read more

This place is clean! When you walk in the staff are friendly and help you with the menu if needed. There is a lot of different types of seating IE high chair. Booth and regular chair seating. The space is filled with sun, so lots of windows. There is also outdoor seating. BACK to the food. It's why you're really reading. It is made kind of buffet style like chipotle but I think the food here is WAYYYY better. Considering I am Egyptian and my husband is Saudi we love any type of middle eastern even if it's an American brand type. All of the ingredients here are fresh. Chicken sauces and salad and very very tasty. I will return again. ALSO THE FRENCH FRIES ARE SO GOOD HERE . if anyone else is a frie person like me . Thank you !! read more

Good! Plain and simple. Healthful alternative to fast food. Kinda like the Chipotle of Mediterranean food.

When I first tried Naf Naf Grill about a year ago I was so surprised how my bowl was full and I couldn't finish at one seating. The toppings are original, middle eastern right on deliciousness. This is definitely Chipotle of Middle Eastern cuisine. The prices for a steak bowl with hummus bowl is $9.85, it comes with a pita bread on the side. My favorite toppings pickles, onions and red cabbage. I finish with their garlic yogurt sauce and a little bit their red hot sauce. They have option of falafel and chicken as well, or you can do a rice bowl if you would like. I have tried their falafel since it sits on their warmers they are a little bit dried out to my taste. However chicken is flavorful with middle eastern seasonings so it definitely compliments to bowl. You can also Naf it up and get a Naf Naf fries which are delicious. They have an app so download it! They have good deals here and there to stock up to points to get free bowl! read more

Wow! What a great find. Fresh Middle Eastern food, in Independence! I had a chicken shwarma bowl with rice and tahini. Yum. I also had them add a Falafel ball to the mix. It was delicious. Everything was fresh and one of the employees came over to ask how everything was. Keep in mind this is set up like Chipotle or Piada. I will most assuredly be back. Outstanding! read more

Had an issue. -Gina made it right. Ate there today and everything tasted fresh and the bread was delicious!

WOW! This place was so good that I had to call (I did a take out order) mid meal and tell them how amazing the food was. Both hubby and I got the chicken basmati rice bowl, mine included the onions. I got a side of the S'khug (green hot sauce) and garlic sauce, side of pita. He got a pita too, along with the naf fries, which was too much food, next time we will skip. The pita is oh so soft I mixed the S'khug and garlic sauce into my bowl and it was out of this world. I know we will be back, try new sauces and meats. Thank you for a great meal that was quick convenient and the staff was super nice and helpful too. read more

Great First time! My food was fantastic and the service was on point! My suggestion would be to mix the Garlic and the green sauce! read more

Why is this place so stink delicious! The chicken shwarma from here keeps having me come back for more! It definitely satisfies my cravings and isn't as good as some places I've been to in Chicago but it's darn close to it! The chicken isn't dry like some places I've been to for their chicken shwarma. It has a nice amount of seasoning to it and goes perfectly with whatever sauce you decide to add to your entree. I love their garlic sauce on the side so it's easier for me to make sure I have a taste of it in every bite. They also had baklava available to be purchased which was so delicious!! It was very very sweet and rich in flavor and had just enough crunch with the nuts and puff pastry. Usually the bottom of the baklavas that I have tried is soggy but this place didn't have any sogginess to the pastry! Would definitely come here again for lunch or dinner! read more

Wow!! This is amazing food, what a great place for lunch. Wilfredo helped teach me about the different options on the line, and then he made me the best pita sandwich I've ever had! I look forward to coming back often. Great concept priced well - thank you! read more

This place is the Chipotle of middle eastern food. Atmosphere: very very bright. Fluorescent light paradise. I like the color scheme though, and the layout was fine. Service: fast, friendly. No complaints here. Food: my friend and I ordered hummus, fries, and falafel balls. The beverage options were fountain drinks, and a few bottles choices. Not a fountain drink fan, I stuck to water. The fries are more like fried potato chips, which were very tasty. I was surprised at the cut, defiantly not what I was expecting. The hummus was good, but the real winner were the falafel balls. Very flavorful, and at 50 cents a ball you can get a good amount for a decent price. Overall a good experience. I think for me this would be a good take out spot as opposed to eating in. read more

Now we have a chipotle of middle eastern food. Prices are reasonable. Lots of vegan options. Ingredients are fresh. The spicy sauce is really spicy and I didn't realize that so will be careful the next time. read more

Naf Naf Grill - Chicken schwarma bowl with salad and rice - Middle Eastern Near Me - Independence, Ohio

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Excellent food and service !! Bread was good and so was the falafel. Got the family meal with steak. read more

Naf Naf Grill - Middle Eastern Near Me - Independence, Ohio