"I've been coming here for years, and the quality has always been exceptional. This is truly one of…read morethe best foot massages I've experienced, and even under new management, the standard remains outstanding." I Ashley will continue coming here.

I want to start by saying that I have been a loyal, consistent client for quite some time and have…read morerecommended your business to many friends and family. I understand that the spa has recently come under new ownership, and I wanted to keep that in mind while writing this. That said, I was extremely disappointed that the gift cards purchased under the previous ownership were not honored. While I understand ownership has changed, those gift cards were purchased in good faith by customers who trusted your business. When acquiring an existing business, there is also an expectation that customer commitments will be handled appropriately. At the very least, I believe some type of accommodation or credit should have been offered as a gesture of goodwill. Simply refusing to honor them left a very poor impression. Additionally, the quality of service has noticeably declined from what I have consistently experienced in the past. During previous visits, the foot massage included a relaxing upper-body component, with time spent massaging the shoulders, back, and scalp. While I understand services can change, this was never communicated and was disappointing compared to the experience I had come to expect. Unfortunately, there were several issues during our visit that made the experience feel unprofessional. The gentleman performing my foot massage appeared to be falling asleep between strokes, which made it difficult to relax and raised concerns about the quality of care being provided. My mother was celebrating her birthday, and the technician performing her massage spent the first several minutes engaged in a conversation while texting on her phone. We could hear text notifications throughout the service. A massage should be a peaceful, uninterrupted experience, and this level of distraction was disappointing and disrespectful to paying clients. To add to that, the technician performing my sister's massage wore headphones during the service, and the audio from what she was listening to was clearly audible. This further took away from the relaxing atmosphere we expected. Overall, I left feeling very disappointed. As someone who has supported and recommended your business over the years, I felt compelled to share this feedback in the hope that meaningful improvements will be made. Professionalism, attentiveness, and creating a relaxing environment are the foundation of a quality spa experience, and unfortunately, this visit fell well below that standard.

Establishment was very clean and easy access. Staff were very polite and massage was great. Can't…read morecomplain for the price.

Good place, pretty clean. They accept credit cards but bring cash for tipping, ATM on premises but…read moreof course they have a service fee so try to avoid that if all possible. Overall good experience and I'd go back.

I like that Gigi's hands are so strong. She can really press deep when needed and wanted. Her salon…read moreis convenient for me and well appointed. Professional atmosphere and a very technical massage. Gigi really knows the body and what does what. My chiropractor also goes to Gigi and fully supports Gigi's work on me. Anyway, go see for yourself, Palm & Pines works great for me and parking is in front of the store.

Bought a groupon for the 90-minute swedish massage. Glad I bought it! The massage was soooo…read morerelaxing that I dozed off while Gigi did her work. I would go there again :)

it was my first time going here and I loved the welcoming when I walked in and the massage was…read moreamazing I walked in stressed and sore left feeling 100% better I highly recommend them to any of my friends and family reasonable prices and amazing hospitality

I haven't been for a massage in years and decided to go here. The massage was mediocre in my…read moreopinion, I could've had my boyfriend do what they did. Upon leaving they demanded a 20% tip. I proceeded to leave 10 dollars which was under 20% and they were yelling as I left out in their language. Im sorry but the massage wasn't worth any extra than what I paid. I won't be back there.

Highly recommend! I have a back issue that most masseuse cannot help provide relief with. After my…read morevisit here I was pain free and continue to be that way.

Not a very good experience, older woman giving a half hearted a massage. I expected more from…read morereading the reviews, but buyer beware.

I am a pro athlete and Jason has massaged me for the last 10 years and has kept me healthy, loose,…read moreand limber so I could train and compete at my best. I need a high pressure massage and this is simply the only place that can meet my expectations and needs, and the high quality that I demand. Nobody else that I have found out there can target the muscles of the body in the way Jason can. If you find yourself on his massage table, consider yourself blessed as you are in the hands of somebody who can feel the body intuitively, identify and target the muscles and areas in need, and get you to perform and feel your best. FIVE STARS! I will be coming back for regular massage for a long time to come :)

Absolutely awful! Do not waste your money! If you take a look at the dates of these reviews, the…read moremajority are dated prior to 2023. My best guess is that the company has changed ownership in the past few years. I have had thousands of massages in my lifetime and this was hands down the worst massage of them all! My experience was very similar to another recent reviewer. First, when I arrived to the location, the owner was eating lunch at the front desk which is unprofessional. I was quickly taken to a massage room. The room was a biohazard. There was an old washcloth on the face cradle, but not completely covering it. The face cradle was filthy and smelled like a public bus seat. There was makeup smeared all over the walls for some reason. The sheets felt super cheap. The massage therapist entered the rooming coughing and REEKED of cigarette smoke! It was as if this guy had smoked an entire carton of cigarettes in his car with the windows up immediately prior to the massage. While I enjoy a deep tissue massage, this was ridiculous, he was just putting his entire weight on my spine. it was like his focus was oddly on bone and not muscle. Nothing felt good, not in the least. I tried to tell him to ease up and he went deeper. I want to say he doesn't speak any English at all but I think it might be an act. At one point he laughed a little and said, "Wowwww you so strong!" this made me think he understood English and was just seeing how much nonsense I could take. He started tugging on my right arm, hard and injured my right shoulder! I have struggled to use it since that day. Eventually I just said that's it, no more, done! He just walked out. He was the worst massage therapist I have ever encountered and I get massages every other week! Please do yourself a favor and go anywhere else! This spot needs Jesus!