We had appts for pedicures and only 1 of us got to have one after confirming appts 3 times. A tech came over to us and said she'd be right back, yet didn't. My pedicure was almost finished and my friend still had no one working on hers. No manager available, no one taking responsibility, very disappointing. read more

Dan is the best! Her attention to detail and high quality product is bar none. The membership program at Nail Haven is nice & works out well if you are a regular! read more

Absolutely LOVE Nail Haven! My girlfriend and I visit monthly for our pedicures. They have an awesome membership plan for $15 a month and you get a free pedicure, plus 10% off any other services. They are the BEST pedicures with hot rocks and everything. They take their time as well. I don't know about you, but when I'm getting a pedicure, I want to relax, and I love that they don't rush you through it. I really don't understand why there is such a negative review on here, but I guess everyone has different experiences. The staff is great and they all know us when we come in, even if it's been a month. It's very nice and clean inside and doesn't smell as strongly of nail chemicals as most places. Love this place! read more

Great clean friendly environment. Been going here for years to keep business nails going! Thanks for the service!

Went for a gel manicure and pedicure and polish chipped less than 48 hours later. When I called to tell them about it they would not do anything about it because i didnt call w/in 48 hours. Also when we picked our colors we were never told it was extra for the color we wanted didnt even know until asking after i was given my receipt. After mentioning it was our first time and that im sure fixing a couple chips in polish would be worth their while if they want a returning customer it still did not matter to them. After giving them the opportunity to make it right they did not so buyer/customer beware. read more

Reasonable price, clean, love the massage chairs and big screen tv! Never had a problem, been there 3 times, will go back.

This is to Diane M Just alittle info. maybe you should get your fills done every 2 weeks and not 4 weeks , It takes longer to do a 4 week fill and they should have charged you extra. read more

I really wanted and tried so hard to like this place- but it just didn't happen. I came in to get a gel mani and pedi one day after work, and they could only do the mani. Kind of a let down but totally get it- no problem. After being there for over an hour getting my gel manicure, I left very unsettled with the paint job. The manicurist had a problem with the "light" 1/2 way through, so he took the paint off and started all over again. After multiple layers, the streaks were still coming back. I had another appointment and had to leave, so I said something to the front girl while paying. She was very nice and understanding and made me another appointment to come back the next day to repair the mess ups. I came in the following day, and the new manicurist was very nice and helpful and took the time to take all of the polish off and restart fresh. She took so much time, but my nails have never looked so bad from a "professional" place- let alone multiple corners begin lifting the day after. As I said- everyone was very nice- but a complete waste of $45 and 2 1/2 hours :( read more

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Tried to make appt....since Dec 17th. Ive called 4 times and left messages. NO return phone call!!!! Very disapointing!

This nail salon is sparkly clean, excellent customer service beyond expectations, and friendly staffs. Would like to recommend this place to whoever is looking for a great and affordable nail salon in AZ. read more

I have been a customer at Nail Haven for 3 years. They are very friendly, professional, and helpful. Through their help I am able to make sure my feet are always taken care of as I have diabetes and need to maintain good blood flow to my feet and toes. I have never had a bad experience nor been treated with less than respect and true friendliness. In fact, all the women in our family are regular customers. read more

I have been going to Nail Haven for the passed 6 years! I absolutely love this place. I drive from the far west side of town to go see my nail technician Lana. She's amazing, as well as all the other ladies and gentlemen there. I wouldn't go to any other place! read more

If you are looking for a good nail place keep looking. The management is terrible and it takes forever when you call to make a simple appointment. read more

Nail Haven is the only place I'll go now for nail services. I have tried other places, but there are too many things I want happy about. I am staying here now. They have a receptionist on duty who is always courteous and helpful. I like that the receptionist is not one of the technicians, so they don't have to pop up and answer the phone in the middle of your service. I've had good experiences all but one time. You also get a 20 percent discount if you are a member at Massage Haven next door. read more

I recently stopped in after shopping one day, as this is located around the corner from the Grocery store I shop in, and got a pedicure. Tony did a wonderful job. It was a Monday, very quiet in the shop and very enjoyable. I had been by on the weekends when it was so crowded there was no chairs left to wait in. Tony did a great job and everything was very clean. My feet felt wonderful! I'll be back. read more

Great place! The lady who did my nails was wonderful! We talked a lot and she did a wonderful job with doing my nails French. I will come back again! Great groupon! read more

I came in close to closing got a fill & a design , she was friendly & was clean got what I wanted (: read more

Nail Haven - Cute nails , clean salon . I will def come back - Nail Salons Near Me - Peoria, Arizona

I recently moved to Phoenix and went to Nail Haven on my mother in laws recommendation. I enjoyed my manicure well enough the first time I went there. I even joined there monthly club and made an appointment for the next week for a mani/pedi. I got there and they didn't have a pedicure on the appointment for me even though I specifically made the appointment the week before for the pedicure. I was very unhappy with my manicure. The very next day my cuticles were atrocious. Come to think of it I shouldn't have needed another manicure after a week in the first place! My pedicure was great though!! On a final note none of their services seem to last and I will be looking for a new place read more

If I could I would give it 0 stars!!!!! Kristy was very rude throughout my whole pedicure. At the beginning I asked for a number 2 and she said she wouldn't have time and I said that was okay. And then I told her we couldn't stay for the second one because we ran out of time and she laughed. Not good customer service at all. Hailey helped us up front and she was nice at the beginning and started having an attitude towards the end. Will never be going here again or mentioning it to anyone ever. read more

I happened to be driving by Nail Haven and stopped to see if they could do a gel polish on my nails "really quick". It was 25 minutes before closing time but they said that they would take care of me anyway. When asked what color I wanted, I asked if it would be possible to do french tips. I was told it would take a little longer but she would be happy to do it. The girl was professional, polite, efficient and happy to help. They stayed open 20 minutes past closing on a Saturday night just to make sure my nails looked great. I will certainly go back again and again!!! read more

My 9 year old daughter and I went on a whim yesterday to do something fun on a rainy day. We walked right in and were seated immediately. As others have mentioned, there was very little chit-chat with the technicians, which was nice. The chairs were wonderful! Loved the massage feature, while my daughter didn't care for it too much due to her height, though there are other settings where she probably would've enjoyed it more. I'm definitely considering the membership. $16/month and you get one haircut or pedicure and any other service is at a discounted rate. There was no pressure to go for a more expensive service as so many other places do (advertise at a discounted rate and then pressure you to add options at a much higher price). You tell them what you want, and you get it. I went for the basic pedicure and was extremely pleased. We will definitely be back! read more

Fantastic service ! I am a regular customer and have switched over from my previous salon. I love that I can make an appointment , get great service and they run on time . read more

I bought a groupon here and they did not accept it! Do not deal with them. Very unpleasant staff, did not want to assist in figuring out groupon. The groupon was expired but the promotional value one purchases never expires. The salon said that it was my problem and that they cant do anything for me and told me to leave. Unprofessional and pretentious. read more

Very unprofessional. I made an appointment 4 days ahead and two days later they call me back to change the time because another member wanted to go In at that time. Also it's a struggle to get an appointment when you actual want to. It ends up being a complete week. read more

So....apparently Nail Haven is affiliated with Massage Haven and their customer service is just as horrible! After the massage I didn't get at Massage Haven due to their scheduling error. We went to Nail Haven for our scheduled Level 3 pedicure. They had both my sister and I scheduled but didn't have us down for the Level 3. They proceed to tell us the didn't have the time to complete 2 Level 3 pedicures and can only do 1. So, I was the one getting this Level 3. This is to include the basic pedicare with sugar scrub, hot rock massage, callus removal, cucumber heel lotion. The lady doing my pedicure said I didn't need callus removal and if she did it I would bleed. Never ever have I've been told this. EVERYTIME I have a pedicure I get the callus removal due to having very dry, rough feet. She stated my Level 3 pedicure would be discounted for cost of the callus removal. As I go to pay I receive only $5.00 off of the normal cost. Normal price it's $47.00, I was charged $42.00. I asked how much the callus removal cost and I was told it's $5.00. When asked as to why I was only getting $5.00 off she tells me the best she can do is a 10% discount as a courtesy.Ridiculous! Then gives me $0.70 in pennies because that's all they have. WTH! This place is a joke. Needless to say I will NOT be going to any "Haven" companies. read more

Nicole Gamboa is the absolute BEST! I go to her for my hair color, cuts and pedi's. I live in Surprise, but drive the 25 minutes to have her work her magic! Nicole is a true professional. She is the only one I trust! I highly recommend her to all my friends! read more

My absolute favorite nail salon! Everyone is so friendly..I've never seen a technician without a smile on their face! Tommy is my favorite he's so funny and does a great job! The receptionist knows your name before you even walk in! I think her name is Lizzy? She's the best! If you haven't been here you should go right away read more

After reading the previous review, I felt I needed to write. My experience at this salon has been the polar opposite of what the other writer experienced. I have never had a problem getting someone to answer the phone, or making an appointment. The nail techs have all been professional, timely, English-speaking, and very good. The salon itself is extremely clean; utensils all sterilized and brought to the client still in the sterile pack. I have been patronizing this salon for months now, and will continue to do so, as do my sister, friend, her daughter and so many others I know. read more

Very clean and very thorough- the basic mani pedi comes with hot stone massage and no feeling of being rushed through your appointment. Very reasonable price for the service. read more

I went here a total of 4 times.. Every time I have gotten acrylics done here I have been pleased.. That being said 2 of those 4 times I have been there to get acrylics I was turned away because they didn't have a nail tech in. That is ridiculous.. I didn't come at an odd hour and it happened two times in a row. Lost my business. read more

I have been to many other nail salons and this one is by far the best. It is a very relaxing environment and no one bothers you. They do not push their products on you or try to up-sell in any way. It is truly a time where I can relax. Their prices are not higher than any other place either, which makes them that much better. I will never go to another salon again. They are the best!! read more

This place was horrible I'd like to share all my horrible experience's but to be truthful I'm not sure it's worth my time! Just a few things I'd like to share first off my friend and I get to our appt and they had no clue who our apt was and what time it was for, so as we got situated we sit down and 2 girls are arguing on who was going to do my pedi when one girl was already sat down with me and started my service????? Then as she started my pedi her and the gal next to her were talking about the other girls, how un professional who does that? The lady who was doing my service was very under dressed, sloppy and had no professionalism. As she went to go get my hot towels she came back sat them down and said she would be right back she left for literally 10 min, she came back and had no gloves on and put cold towels on me, doe sent that defeat the purpose of hot towels? It was just a joke. Then as another lady was getting a pedi she was complaining long story short she talked to lana the owner and the whole time the owner SAT on the couch did not apologize once to her just sat with a straight look like "oh well" I could never treat my guests that way even if I disagreed you always have to make your guests happy and want to come back, however in some situations I know things can get out of hand but clearly this was not the case! I will never go back and I MAKE SURE I SPREAD THE WORD HOW HORRIBLE THEY WERE! read more

I absolutely love this place. I have been going here for over 2 years now and I wont go anywhere else. Dan is so awesome I love her, my nails come out perfect every time. I used to hate getting my nails done and would never care about my nails until I met her :) the staff is great and the salon is clean and organized . Check it out! read more

My nails last 4 or 5 weeks and they always look great. I have gone to this salon since it opened and wouldn't go anywhere else. The customer service is superior. They have offered to get me breakfast or lunch at their expense. read more

Went with some friends and I was just going to get a P1 and the lady at the front convinced me to get a P2 so my legs could be rubbed more. The lady I had didn't really want to take her time and she seemed like she was just getting me outta there. I was not really impressed. I have been to better places. I thought with the higher prices it would be better than my usual place but it was disappointing. I would say look at some different places before you go here 2 and half stars for me read more

The Girls here refused service to me and my daughter, as I asked them to cut my nail a little more than they did. This is the worst nail salon I have ever been to. I would not recommend this to anyone. This place shouldn't be in business. read more