Miguel was polite, efficient and did a wonderful clean job. He completed cabinetry work very well, dimmers and did a wonderful job

dreadful, awful business. stay away. incompetent, dishonest in my opinion. they were to cap a propane line and a water line on my back patio. both jobs performed incompetently. their water leak ruined pavers afterwards , and i had an immediate propane line leak that was quite dangerous, drained a 200 gallon propane tank, and had to be repaired. thousands in repair costs to fix what they botched. they refused to address the problem in any way, hung up the phone on me when i called back to insist that they do something, and now nail it handyman llc refuses to pay for their mess despite a judge's order to do so. the company is registered overseas, by the way. the owner lives in NY. i wonder why. i would NEVER use this company. read more

We purchased a used above ground pool from marketplace. Called Nail It Handyman (referred) by Angie.com. I spoke with Ben Sullivan. I told him I bought a used above ground 15 x 24 oblong pool that I needed installed. He said we can do that. Ben told me the rates, including discounts, and that it would be done in one day. He sent the contract. I eventually received and signed the contract. Within 15 minutes of signing the contract $1900.00 was withdrawn(held) from my bank account. I called and spoke with Isaac, who then transferred me to Laura A (operations manager). She told me it was standard procedure to do that. I incurred 250.00 in bank fees for over drafting my account. The fee was 1500.00 and I would Zelle the money to them for an additional discount when the project was done. No one said anything about taking money upfront. The job started the following day. The contract states the ground was to be levelled and the pool would be installed. If anything was needed the guys on site would get what was needed and charge me for it. I received a call saying that the job could not be finished because more sand was needed. We are done for the day. If you need to schedule to finish the job, call the office. $1775.49 was immediately withdrawn from my bank. I called and tried to get in touch with Laura. Several calls no answer. I did get an email from her with no answers. I could not get any answers for days. I finally got someone (Daniel) who sounded like he was going to work with me. I tried to contact him several times the following day with no luck. When someone finally answered the phone, I was transferred to Laura A. She told me she does the scheduling not him. He was out of line, and she hung up on me. I started to do it myself by removing the grass that was not removed. Called another guy who did it in 2 days. He needed to redo what litte was done because it was done wrong. Otherwise, he would have finished in 1 day except for the liner. We then went on Yelp and found out there were numerous complaints about Nail It Handyman. Several jobs done incorrectly or not finished. There were some jobs that were not started but charges to credit cards were made. Several attempts were made to contact them, but they do not answer the phone. (unless you call from a different number) My wife called them from a different number. Her call was answered very quickly. When my wife talked to an associate, he said the job was done. My wife asked, how could you pay to have a pool put up when the pool wasn't put up, but the company said the job was done? The associate hung up on my wife. Many warn this company is a scam. I thought that Angie.com weeded out the bad companies. Lesson learned. We are hoping you will investigate them, so others do not spend money for no services. We also contacted the Better Business Bureau and Nail It Handy Man did not even respond. read more

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This is a SCAM. They sent two "techs" out for a three hour block of time for $599.00 to scrape, sand and paint only the exterior wood frames on seven average size windows. This was six hours of work in total. They didn't complete even half of the sanding and priming. I called the office and they told me that they gave me a free second tech. Ok so that means that they charge TWO HUNDRED DOLLARS AN HOUR for pretty much unskilled workers normally. Ok I had no problem with a few more hundred dollars to finish the job but to come back and finish they would only give me one worker who said it would be 8 hours meaning $1,000 plus more dollars. They say that they DO NOT give estimates but they clearly lie. If you go to the website there is a button labeled "Get an Estimate" Mine was $599.00 not $1600. read more

I had 2 ceiling fans, 1 whole house fan and 1 motion detector out side which had issues. tech came on Wed. cked the whole house fan and it needed a new belt. Took the old one off correctly and ordered a new one from Granger. It arrived on Thursday and tech returned friday. Installed belt and solved that problem. 1 ceiling fan was wobbling at high speed and he fixed that. Other had a "click" and he fixed that. Found old bees nest in motion detector and fixed that. over the weekend we found clicking fans light no longer worked. called nailit and same tech came back and figured out what was wrong and fixed it. Expensive? yes. I am very happy and would use again. date of service was 9/24. read more

Robbers, don't even think to hire them. Don't know any job. First day, technician told me to complete full work within 3 days but then he took 10 days and didn't finish job. They are trained to waste time on job as they are charging per hour. I asked on first day- does he know electrical work? He said- yes. He spent 3 days on my electrical work. Put white wire one day, yellow wire next day, but finally couldn't do job. It was simple 2 lights installation as shown in picture attached. He wasted my 3 days labor for this electrical work and I had to get done with other electrician. The technician who was working at my house came to my neighbor house to fix her dishwasher in off hours. So, their tech will work efficiently in off hours but if you call through office - they will not care for your work. They will leave mess and trash behind the work, so get ready to do by yourself. When you call customer service, they will put your call on hold. Bill can help initially but then only Lauren can help you. Lauren will never come back on call or email, she will just call and leave voicemail. If you call them they will put you on hold for infinite time. You have to press 1 for new job, if you want to reach out. All good reviews here are from their friends and family. None of their customers are happy and satisfied with their work. So, don't get robbed, Run far far away. And yes, if tech will go Home Depot, forget it, it will take hours and hours to come back on the site and you have to pay for full hours.... That's their policy,, Nice words only at beginning, then you will be hanged up on face, no answers of complaints and your work--- who cares?? read more

Nail It Handyman - TV Mounting Near Me - Mahwah, New Jersey

If I could give them ZERO Stars I would. This was the most horrible experience I have ever had with a contractor. My problem was the filter on an above ground that pool was not working correctly - I made an appointment on Thursday was scheduled for Sunday. Friday noticed a leak in the pool & decided to call it quits. I phoned Nail It and there was no answer Friday afternoon or all day Saturday. I sent an email explaining the situation apologizing for the cancellation & advising I would be back to them should I need service on something else. READ THE very last paragraph on the agreement they IMMEDIATELY send out while asking for a credit card - as explained to me this was to hold a spot "just as you would with a hotel reservation." WRONG - to cancel the job YOU MUST EITHER: (1) SEND A SIGNED AND DATED WRITTEN NOTICE OF CANCELLATION BY REGISTERED OR CERTIFIED MAIL, RETURN RECEIPT REQUESTED; OR (2) PERSONALLY DELIVER A SIGNED AND DATED WRITTEN NOTICE OF CANCELLATION TO: NailIt Handyman LLC, 185 Route 17 North, Mahwah NJ 07430, PHONE NUMBER: 855-562-4548. IF CUSTOMER CANCELS THIS CONTRACT WITHIN THE THREE-DAY PERIOD, YOU ARE ENTITLED TO A FULL REFUND OF YOUR MONEY I didn't have 3 business days available between ordering the Job on a Thursday to be completed on that Sunday. Phoning & sending an email was not successful. Nail It Handyman therefore kept & refused to return my "Reservation Deposit" of $599. The full amount not a portion or a percentage - the 100% entire deposit. They now phone, text & email constantly looking for more work. I would say these folks are NOT to be trusted and from the other reviews I now see the work is also shoddy. Buyer beware - for sure! Don't let this happen to you. read more

The worse company ever. The worker showed up two hour late and at the wrong house! To address a simple roof leak, he finished in 3.5 hours, and refused to work the full 4 hrs paid for stating, " you are at your 4 hr limit". The roof leaked again one week later. When I called to address the issue, they stated they had guarantee. However, when I called back the case was always,"under review". When they finally did email me after repeated emails to them, they stated they would send another person after I gave another $399 fee to send them. They stated if the first person "missed" or was otherwise less thorough withthe repair, this would be considered a "new service". What happened to the guarantee. This company is a joke. My advise would be to finda company with integrity to give your money to and stay away from Nail It Handyman services. If I could give a Zero, I would! read more

Nail It Handyman - Bucket and patch used to "repair" the inside ceiling after patching the roof. - TV Mounting Near Me - Mahwah, New Jersey

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This company is horrible. STAY AWAY! They painted my deck without power washing or sanding. The paint started to disintegrate in less than 3 months. When I called they dismissed my complaint and pictures. I paid almost $1800 & no desire to fix or refund. Now i have to pay someone else to do it properly. Unbelievable!!!! read more

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I was so hopeful to find a consistent, reliable handyman company, however working with this company was a terrible experience. Half of the jobs they completed in my home were done poorly, they damaged my wood floor, and the kickplate I asked the technician to attach on my dishwasher went missing entirely. The customer service rep was less than helpful and stated that we are "at an impass" on the missing part for my dishwasher. I spent over $750 for poor quality work and rude customer service. I wish I read reviews first and hope this saves someone the headache!! read more

Nail It Handyman - TV Mounting Near Me - Mahwah, New Jersey

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Don't do it. Totally take advantage of business in every aspect. Exhorbatant costs for an incomplete job and will not return calls. They won't even respect the law by removing you from their call lists. A totally dissatisfying experience without any satisfaction. They knew the scope of the job and sent someone who knew nothing. They wouldn't call me once they got their insane amounts of money. They did return one call after I used the word, "Attorney" Just Don't! I'm calling PA Secretary of State to report their practices. read more

They will overpromise and underdeliver. They told us on 3/22 that they needed to come back on 3/25 to finish our deck. On 3/25 they told us they needed to come back on 3/26 to finish. On 3/26, they said they needed to come back on 3/27 to finish -- at that point we told them to please stop and we would have actual professionals come actually finish the deck. After $6,000+ spent, we still had an unfinished deck. A day later after paying an actual professional $750, we had the deck finished for what probably would have taken these unprofessional workers multiple days and multiple thousands of dollars in expenses. These workers don't try to finish jobs; they try to prolong them to milk as much money as possible from you. read more

I have used Nail it several times, and had a specific handyman booked, they did the bait and switch with someone else who was both extremely slow and their work sloppy. I tried reaching their customer service number, which they rarely answer. Once I did reach their number, their response was basically "tough". So I requested they remove me from their call list and thought it necessary to write this review. Service with them seems to be the luck of the draw, if you are happy with their contractor and they do indeed send them that is great. But they do not guarantee the service professional even if you request them. I will no longer be their customer. read more

They sent unprofessional handymen to do the expensive paint job. It was a scam as they tried to manipulate us to get more day and the quality of work they provided was bullshit. Do not use this company ever- stay away!!! read more

The services we requested was to have our very short driveway patched, and seal coated. The service we actually received was no patching, seal coating, covering sidewalks, landscape rocks, and splashed up onto our white, newly painted garage door, seeping underneath the garage door and staining the interior garage floor. The day this work was done, it was overcast windy with low barometric pressure. Mehenna, who was the person sent to do this work, called me twice to tell me that he "made a mess" and that he didn't know what to do. The contractor who was at the house at the time, at my request, told Mehenna to stop the work as he was destroying property. He did not stop. He said he would finish. The contractor took multiple pictures of the damages. The person did not patch the driveway and the brief seal coating he attempted to put on 30 minutes later was promptly washed away by the rain. Nail It Handyman took $851 for this debacle, and has refused repeatedly to return the money. We will now seek the funds plus the $450 it cost us to paint the interior of the garage floor. read more

We tried to use to install a door. They came an hour late, got full payment and never did the job. Gave us a credit that has to be used, refused to refund us. Horrible company to deal with and customer service is horrible. read more

These guys were great! David and Bendy were the very best. Professional. Helpful. Insightful. I highly recommend the company and these workers. read more

My name is Mark I hired handyman to come out put a pool liner in my pool quoted me $850 turn around and charge me 1650 f****** dollars and my pool has more wrinkles than my grandmother in the bottom it is nothing but wrinkle over wrinkle over wrinkle you hire these people for a pool liner you're going to get hurt the double charger ass guys came up oh you're 3 hours are up my pool is not done turn around 1650 from $850 I wouldn't recommend them to put a pool anything in let alone work on your damn house they're the worst and I'm going to file a report with a Better Business Bureau cuz this is b******* I give a negative five they ain't worth a s*** read more

I inquired about a quote many many months ago and have received continuous blocked caller ID calls that go to my VM immediately with a generic pre-recorded message about calling them if I have any handyman needs. I cannot block them since it's a blocked caller ID so it's impossible to opt out of their spam. Very unethical, unprofessional, and just a downright nuisance to deal with. Avoid at all costs! read more

DO NOT HIRE THIS COMPANY. If I could give zero stars I would. I hired this company to replace damaged ceiling drywall in my parent's house. I also asked that they make sure the leak that caused the damage was fixed. I was told the work would take 2 hours. I booked the job for the next day, February 27, 2024, with an 8:30 to 9:30 start time. On February 27th, I received a call letting me know that someone had called out sick and that they arrival time would be around noon instead of 9:30, which was fine. The worker didn't arrive until after 2pm, which was again fine. The work ended up taking longer and my parents were handed a bill that was $200 over the price quoted. We were told if we paid cash, we would get a $75 discount, so my father went to the bank and made sure he had enough cash for the job. My 88 year old father had to root through his house trying to find the extra cash!!! I tried to make a Zelle payment but couldn't because the office was already closed. I reached out to Nail It the following day and spoke with their operations manager, Lauren. I was hoping to get a partial refund but she was unable to do that for me. Lauren said she would review the audio to confirm the conversation but the best she could do was the 1 free hour. Well, after the work done and the ceiling dried, it looked terrible. The drywall was not replaced as I requested, it was just covered with spackle. I visited my parents house on March 3, 2024 and took pictures. I called Nail It Handyman on March 4th to advise of our dissatisfaction with the work they had done. I left a message on Monday March 4th , Tuesday March 5th, and Wednesday March 6th. Late Wednesday, Lauren left me a message apologizing for the "phone tag" and that I needed to send an email with pictures explaining the problem. I did that on Thursday, March 7th. I received a reply to my email that same day advising she would set up a review with the technician and their fleet manager and to allow 24-48 business hours to get back to me. When I didn't receive a response in 48 hours, I sent an email on Tuesday, March 12th and then again Wednesday, March 13th asking for an update. On Thursday March 14th, I called Lauren and advised that if I didn't receive a response today, I would be leaving a review with my dissatisfaction and that I would be contacting the Better Business Bureau. I did receive a reply later that same day with this: "Sorry for the delays, I was out of the office due to illness. The review of your photos was determined that additional time is needed to complete your job. If you are interested in booking additional time please let us know and we will get you on the calendar." I have no words for this reply. Of course additional time is needed!!! It's needed because it wasn't done right the first time!!! This is the first time I have ever left a review but I felt compelled to do so. This is a terrible company to work with. This company is very quick to book the job and send emails and text messages letting you know of the special "deals" they have and to book now to get special pricing but after that nothing. I am beyond dissatisfied with this company. read more

If you want an alternative to taking a pile of your money and burning it, use this company. I paid $300 + materials to literally have TWO drop ceiling tiles installed in my bathroom. Then they wanted an additional $300 if I wanted them to continue for 2 hours. The service man was nice but this company is so extremely overpriced hard to wrap my head around. Don't waste your time and money. read more

Absolute scam. The "time blocks" are a rip off. The so-called tech who arrived half an hour late burned through one of my hours going to Home Depot only to come back saying he couldn't find the adhesive he needed to fix the tile. It's designed to suck you in and next thing you know you are way over the allotted time with very little to show for it. PLEASE check Better Business Bureau for the complaints this company has received. The company is not accredited by Better Business Bureau, and I can't imagine there is any way this "business model" could ever be accredited. If I could give them no stars I would. read more

So they are supposed to assist in buying materials but their system was down. After 2 trips to home depot, the technician, did not actually start work before almost noon. He was to paint 2 bedrooms and fix the radiator in the apartment. He said that if he did the radiators it would take all day and in turn he would not be able to get the painting done. We opted for the painting. He called later on that night after leaving and said that he would go back the next day and finish the painting job for $500. I was unable to do Tuesday and so we spoke on Thursday and he came to my job on Friday 10/20/2023 as I was unable to go back to the apartment before. He stated that he felt bad and would be able to give me a discount in seeing that the system was giving issues for him to be able to get the materials. He said that he would put up the doors and do the radiator for the additional $500 and he would finish painting the bedrooms and any other painting that needed to be done in seeing that he could not finish on the original day. I went to the home on the Saturday. All the garbage was left on both days. Coffee spilled and left on my hardwood floors. Nothing was completed. Not one room was fully painted. Even after coming on Friday, again nothing was done. I went on the Saturday and it was clear that this is a rip off. The doors that he hung cannot close. Garbage everywhere. Half ass job. I will never do any kind of work with your company again. I trusted you and there is no way that I could or would waste my hard earned money again. I have let my friends know not to use you. I have told my wife not to use you for her home. I have told my coworkers and she has told hers not to use your company. If he is an example of your company than I am very afraid. Please take me off of your email list and text list. You are definitely a buyer beware read more

Had Randall come and assemble a Kitchen Island. He was well organized and done within three hours. Cleaned everything up and did an incredible job building it. read more

Worse company ever, definitely a scam! Stay away from this company! They arrived to my mom House at 10am and they left at 9pm, because they were constantly leaving for hrs not only that instead of fixing the ceiling the other side started to leak! read more

I had nail it handyman from Rochelle Park come to fix a leak in my roof. A couple of weeks later it rained and the ceiling was still leaking. They came out again and actually fixed the right spot this time and charged me again! Also you will have to pay by the hour while they disappear to go to the store for supplies that you would think they should have on their truck. Had to pay for a hose so he could spray water on my roof, and then he never used it. The woman in the office was extremely rude to me as well. read more

Hired Nailit of Mahwah through Angi. Told salesman, Ben, about a series of projects I needed completed and was told they needed to secure one days work on my credit card before they could make an appointment. Easiest and most urgent chore was to replace a set of doors on my pool shed which had delaminated because they were cardboard filled interior doors. technician was promised to arrive between 8 and 9am. Derrick rolled in at 10:15 and asked me to sign him in on his tablet. i showed him the doors and stressed replacement had to be exterior grade doors. He left for Home Depit and 1.5 hours later (on my payroll) arrived with laminate covered, cardboard filled, 4-panel INTERIOR DOORS. He installed the doors, which didn't close properly and hung at an angle. I saw, after he left, that one door was installed upside down and backward. No surprise they didn't work properly. He didn't do anything on the other chores I listed. Was charged over $1,000 for shoddy, incomplete work. Paid a different company $700 to fix the doors. I will have to seal and paint them every year to keep from rotting. Ben wouldn't call me back - was called by their billing person who basically told me it was out of her hands. Angi will not respond to my issue - unable to post a review on their site. I was unwise to hire them without more thoroughly vetting them. BBB has a ton of reviews on Nailit, every one rating them one out of five. My bad! read more

If I could give less than one star I would, they sent a totally inexperienced carpenter to do an attic stair installation. He destroyed my ceiling and damaged the floor joists in the attic. He didn't have any tools, used a hand saw to try and cut things and left a mess. I called and emailed and got nowhere. I was told it was a two man job, but they sent one! I was told it would take another day but I wasn't paying again. I already paid them $900. I tried to get my money back and they ignored my emails and calls. I filed a complaint with NYC Dept of Consumer Affairs and they ignored them. I am planning on suing them in Small Claims Court. They are extraordinarily unprofessional and should not be in business. read more

Had the worst experience. The team didn't know how to do the work and made multiple shortcuts installing a by vinyl fence. I purchased all product needed to complete the project including the rental of auger. Day 1 - removed old fence. Some issues, spent hours trying to remove a post that they broke in the ground. They compacted the dirt and broken post with a auger. Time wasted. They installed the vinyl posts without reading the directions. Spacing for panel was in the directions that was on each panel. Cement and stone that I purchased was used in each vinyl post. Panels were not installed. Day 2 - We made multiple phone calls and waited all day for the team to come back to finish the job that was done all wrong. Sent the company an email stressing my review. We received a call later that evening after I sent Lauren the office manager my email. She did told me I had to pay for the work that was completed. (Work that was all done incorrectly). Finally she said she would send us people to fix the issue. Also give us 10% off total work done and pay for the cement and stone that we bought on day one to replace the items that the team incorrectly used on day one. Day 3 - The team arrived at random. I understood that because of a tree near the back of the yard would give them issues I said they could take a couple inches from the bottom of vinyl post off. I seen a 12 inch piece of the post cut off. Completely not acceptable. I had to send my husband to get another post which I was not reimbursed for. At that point instead of trusting the company that I paid for I had to babysit them. The cement they purchased was added to the half day total on day 4. The 5 bags of cement should of been no charge because it was suppose to be replaced for the day 1 issue. My fence has a zig zag line because they did not have the tools to take care of any roots that were an issue. I provided shade for them, a fan for them and offered watermelon. Day 4 - Only to holes and a gate to be completed. They had to do a post twice (time wasted because they didn't install panel before filling the hole). This should of never happened because this is exactly what was done on day one. Putting together and installing the gate. I was assisting because at this point I wanted the project done. I told Eddie to take a break and read the directions before building and installing gate. Gate was put together. Cuts needed were not clean and cement was already placed inside the assembled gate. Now the gate needed to be disassembled, do to incorrect measurements. Not just once. Finally my gate not installed I told them to leave and I completed the project myself. I am beyond the point of unhappy and not satisfied with this company and the way they treat there customers. There promise of 10% off both days and replacement of product and damage product was not deducted appropriately. Their invoice system not completely detailed when edits needed to be done. read more

Nail It Handyman - The directions on the fence panel. - TV Mounting Near Me - Mahwah, New Jersey

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Worst experience ever. Ben, the man in the office asked for pictures of the items that needed repair and never indicated that any of them were out of their league. The technician, Mike, who was very nice was not only unable to complete any of the work I'd asked to be done, but made every single item so much worse than it's original condition that I had to hire a contractor to fix everything he messed up after being charged a ridiculous amount of money (especially considering nothing was repaired and the damage done). Ben could not get back to me quickly enough when he was trying to sell me on his company's "services" but once the disasters started happening one by one and I had reached out to discuss with him, he ignored my calls and texts. I was told Lauren, another employee would call me today (4 days later) to remedy the situation and after sending her pictures of the terrible work, she's not called. I would not trust this company to touch anything in my house and expect some kind of compensation for the complete and total waste of money to have an ill prepared handy man destroy items I was assured could be fixed (there were 3 other items on my list that he never even got around to addressing but I'm thankful that's 3 less projects I'll have to pay someone else to fix. Stay away from this company - they're terrible and their customer service is shameful. If I could give them zero stars that would be too many. The 1st four pictures below are just a sampling of the condition my house was left in after the work was "done". Addendum: the last 3 pictures were taken today after a competent company made the repairs to the diasterous hatchet job (literally) by Nail It Handyman. As far as their redundant response (which they seem to cut & paste to everyone who thinks theyre awful) to my very honest and accurate review - I DID call to talk to them. Many times. They ignored my multiple calls and today I received an email saying they'd send another handyman out to fix the destruction and not charge me. How nice of them. As if I'd ever trust them after the damage they did to my home. The only acceptable remedy is reimbursement of some sort as I not only paid them but then paid someone else to clean up their mess. What a disgraceful company. read more

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I will never...ever...use this service again and would not recommend that anyone use it. To begin with, they are overpriced. Second, the person who arrived at my house REEKED of marijuana. The scent filled the house. The worker even admitted it. And he complained about the job the whole time. If I had not been in a last-minute situation, I would have asked him to leave. But against my better judgment, I did not. The job got done--not without errors and a couple of additional holes in my walls. Thankfully, they are covered by pictures. But never again. I do not recommend that anyone risk using this service. read more

We discovered Nail It via Angi/Homeadvisor. We'd been having trouble getting our handyman to show up to jobs so we began researching. Nail It called me immediately, talked us through the process of hiring them for a job and had them on the calendar for two days later. They put up a fence to enclose our yard, repaired the gate and closed up a gap in the existing fence. Excellent work and very courteous. Will definitely hire again. read more

I hired Nail It Handyman for a point job on my patio and walkway. I had some cement loose and missing between my slates. They asked me for some pictures so they could estimate the time it would take for the job. There response was it would take about 4 hours give or take. Not even close it took over 10 hours. The first day he worked about 6 hours and then we had a lot of lighting and thunder and he could not continue. He told me he had about 2 hours left of work. Although he bought a plastic tarp that they charged me for, he never put it down. My wife and I put it down in the rain after he left. That was Friday. He came back Monday and finished the job which took 4 hours. I waited until things were dry to inspect the work. I was not expecting perfection and 70% of the job was OK the other 30% was terrible sloppy cement work, cement on the slate, cement outside of the lines. I sent them photo's of the area's I asked to be corrected. There answer was it good enough. I guess satisfaction guaranteed doesn't go a long way. read more

Nail It Handyman - TV Mounting Near Me - Mahwah, New Jersey

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Contacted this company and they requiered a 4 hr slot without even looking to see what needed to be done. In trying to explain that I needed a quick fix and it won't require a 4 hr period they wouldn't elaborate on why they needed for 4 hrs. And from talking to other people who used them they come out and disappear to justify the fours and charge you. I will not recommend this company and I highly discourage anyone from using this company. read more

I provided them pictures of my wood deck and sales persoon estimated 1 or 1.5 day job for wood deck repair/maintenance. It was a reasonable cost so I went ahead. On the appointment day, only one tech came for approx 600ft sq area to be taken care of, which would take more than 1.5 day. They said they had to charge a half day at least even though I didn't go for the wood deck repair/maintenance. I had the tech to do the other small job that was also listed, re-cauking around the bathtub. He finished the job in 45 minutes. So at the end, they charge me for a half day for a 45 minutes job. This must be a joke. This would be the last time to use this company and I can't recommend them to anyone!! UPDATE: They charged me $450 for 45 minutes re-cauking around the bathtub. Do you think it is reasonable? I don't think so. UPDATE: Finally office manager called me after a few email and phone calls. This manager is not there to satisfy the customer at all. She says sorry but she actually is not. She just kept pushing me their policy and not rectifying the situation as they previously said "Hi PearlG Lease, Thank you for sharing your feedback. Our team values all customers and we always strive to provide the best experience possible. Please contact our manager at office@nailithandy.com. We would appreciate the opportunity to speak with you and rectify the situation." They say tech would be there to assess the job and 1.5 day estimate that I received in email was not estimate. So having a tech to assess is $450? Such a ridiculous business scheme, very shady. If you want to save your money, time and peaceful mind, I don't recomment this company to use. They are not giving me any discount and they finished with me by charging me $450 for a small 45 minutes job. read more

We couldn't get a simple callback. When we called we were told that the person we should speak to (Tom) was on the phone and would call back. A day later,we are still waiting. To us that speaks volumes about the service we are likely to receive should we contract with this folks, so we've decided to look elsewhere for thsee types of services. read more

I should have read all of the previous reviews about Nail it Handyman. They were so correct. The amount of money I spent with this so called company gives me a stomach ache. Please skip this company. The work completed was less than par. SKIP THIS COMPANY FOR ANY SERVICE IN YOUR HOME. read more

Dave was very nice and easy to talk to. He used an imaginative solution to our deck issue.

It's my first time using Nail it handyman and let me tell you what a great experience that was. From the moment I first called to the moment the guys left, the customer service and attention to detail were spot on. What a first impression. at this point I would be more than quick to recommend you guys. The two techs who came to assemble and then re assemble our pool table were so personable. All around mice guys. Great job. read more

This was the worst experience!!!! I was quoted a price for wallpapering and crown molding. I was told both projects will be completed the same day and will require half a day. The repair man arrived late and didn't have a the necessary equipment to perform the job. He ran to the store to purchase the items he needed. This time was deducted from my time. He wasted a lot of my wallpaper due to his errors and couldn't finish because he ran out of wallpaper. This was the worst experience and I will never use them again and I don't recommend anyone else should use them. read more